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Mercure Charlestown

  • hotel stars
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109 Madison Drive , 2290, Charlestown, Australia

Review score

Based on 1045 hotel review

heart

8.0

Beach

10.0

9 reviews

Location

9.5

172 reviews

Service

9.0

258 reviews

Breakfast

8.3

94 reviews

Value for money

7.8

95 reviews

Comfort

7.7

229 reviews

Room

6.4

392 reviews

Cleanliness

6.2

149 reviews

WiFi

4.7

36 reviews

Amenities

4.4

99 reviews

Vibe

3.5

75 reviews

Bar and Beverages

1.3

5 reviews

100% Verified Real Reviews

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10.0

"Beautiful beach"

Beautiful beach.

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9.5

"Great location"

Great location. Great accessibility by car with affordable parking. Great shopping at the nearby city centre, and close to the beach.

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9.0

"Fantastic service"

Friendly, professional service, and decent reception, but less well rated housekeeping. Room service is perfect.

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8.3

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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7.8

"Best value for money"

Best value for money. Acceptable breakfast prices. Free internet. Normally priced food.

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7.7

"Rather comfortable"

Comfortable, quiet rooms with great beds. Decent bathroom size but bad A/C.

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6.4

"Room is all right"

Decently clean rooms with okay minibars. Awesome balconies and views, and comfortable beds. Mediocre sized, poorly cleaned bathrooms. Old, poorly maintained rooms. People dislike the TVs, A/C, and furniture. Great shower.

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6.2

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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4.7

"WiFi system needs upgrading"

Wifi quality could be improved. Free internet.

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4.4

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice.

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3.5

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel is relatively stylish. Entrance area is not particularly attractive. Good choice for a city trip.

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1.3

"Bar could improve"

Bar could improve.

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9.6

"Great location"

Great location and easy parking.

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8.8

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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8.2

"Tasty breakfast"

Tasty breakfast.

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7.6

"Rather comfortable"

Very comfortable, spacious, and quiet rooms with wonderful beds. AC needs updating.

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7.5

"Best value for money"

Best value for money.

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6.2

"Room is all right"

Big rooms with great beds and views, acceptably clean. Bathrooms are unclean; air-conditioning, TV and bathroom are all substandard. Old, poorly maintained rooms. Great shower.

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6.0

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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4.2

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

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3.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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9.6

"Great location"

Great location near lots of shopping.

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8.9

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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8.0

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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7.4

"Best value for money"

Best value for money. Acceptable breakfast prices.

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7.3

"Delicious food"

Delicious food.

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6.6

"Room is all right"

Great beds, but only decently clean and poorly maintained rooms with bad bathrooms. Great shower.

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6.1

"Quite clean"

Room cleanliness is acceptable.

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5.0

"Ordinary amenities"

Hotel building is alright, but amenities are lacking.

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3.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.6

"Great location"

Great location.

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8.9

"Fantastic service"

Friendly service and great reception.

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8.5

"Tasty breakfast"

Tasty breakfast.

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7.7

"Rather comfortable"

Very comfortable, spacious, and quiet rooms with wonderful beds.

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7.2

"Delicious food"

Menu is excellent with tasty food.

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6.2

"Room is all right"

Rooms are large and mostly clean, with great beds. Poor maintenance in rooms and bathrooms.

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6.0

"Quite clean"

Room cleanliness is acceptable.

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5.0

"Regular internet service"

WiFi system needs upgrading.

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4.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.3

"Vibe is not too good"

Vibe is not too good.

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