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109 Madison Drive , 2290, Charlestown, Australia

Review Score

Based on 2438 reviews

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7.9

Location

9.4

243 reviews

Service

9.0

716 reviews

Breakfast

8.6

222 reviews

Cleanliness

7.0

366 reviews

Room

6.3

900 reviews

Vibe

4.3

149 reviews

WiFi

3.8

78 reviews

Wellness Area

3.7

14 reviews

Amenities

2.7

181 reviews

Bar and Beverages

2.7

13 reviews

100% Verified Real Reviews

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9.4

"Great location"

Great location. Great accessibility by car with affordable parking. Great shopping and the beach nearby.

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9.0

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception. Room service is average. Booking process is sufficient. Housekeeping can be a problem.

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8.6

"Tasty breakfast"

Great and affordable breakfast.

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7.0

"Clean"

Clean rooms. The bathrooms and dining area need some cleaning. Moderately clean hotel facilities.

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6.3

"Room is all right"

Rooms and balconies are ok but need maintenance. Clean, spacious rooms, comfortable beds, and good views. Mediocre sized, poorly cleaned bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Older rooms with subpar minibars. Shower can be a problem.

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4.3

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Stylish hotel. Entrance area is not particularly attractive.

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3.8

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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3.7

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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2.7

"Amenities are not the best"

Outdated facilities, not accessible for those with handicaps. Elevator in need of updating. Decent enough hotel grounds, but unpleasant entrance area. Architecture not so nice.

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2.7

"Bar could improve"

Bar could improve.

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9.6

"Great location"

Great location and easy parking.

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8.9

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.8

"Tasty breakfast"

Tasty breakfast.

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7.5

"Clean"

Rooms are clean, but bathrooms are not. Moderately clean hotel facilities.

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6.7

"Room is all right"

Rooms are OK, but old and poorly maintained. Clean, spacious rooms, comfortable beds, and good views. Guests disliked the TVs and furnishing, as well as bathroom cleanliness. Shower can be a problem.

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4.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Stylish hotel.

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4.0

"Complaints about WiFi"

Complaints about WiFi.

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2.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.5

"Great location"

Great location near lots of shopping.

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9.0

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.1

"Tasty breakfast"

Great and affordable breakfast.

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7.3

"Best value for money"

Best value for money. Fair breakfast prices.

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6.9

"Food is all right"

Food is all right.

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6.7

"Quite clean"

Room cleanliness is acceptable.

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6.6

"Room is all right"

Great beds, but only decently clean and poorly maintained rooms with bad bathrooms.

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4.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.7

"Complaints about WiFi"

Wifi quality could be improved.

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3.1

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.2

"Great location"

Great location and easy parking.

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.7

"Fantastic service"

Friendly service and great reception. Room service is average.

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7.6

"Rather comfortable"

Wonderful beds and comfort with acceptable noise level.

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6.9

"Quite clean"

Good cleanliness in rooms, but so-so in the building.

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6.2

"Room is all right"

Decent, clean rooms with great beds and awesome views. Guests complain about furniture and bathrooms.

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4.4

"Complaints about WiFi"

Complaints about WiFi.

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3.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.2

"Fantastic service"

Friendly service.

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6.8

"Food is all right"

Food is all right.

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6.7

"Quite clean"

Quite clean.

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6.4

"Room is all right"

Room is all right.

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3.3

"Complaints about WiFi"

Wifi quality could be improved.

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