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109 Madison Drive , 2290, Charlestown, Australia

Review Score

Based on 2163 reviews

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7.9

Location

9.5

242 reviews

Service

8.9

687 reviews

Breakfast

8.5

209 reviews

Beach

7.7

11 reviews

Cleanliness

6.6

343 reviews

Room

6.1

870 reviews

Bar and Beverages

4.0

14 reviews

Vibe

4.0

141 reviews

Wellness Area

3.3

14 reviews

WiFi

2.9

73 reviews

Amenities

2.3

178 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location. Great accessibility by car with affordable parking. Great shopping at the nearby city centre, and close to the beach.

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8.9

"Fantastic service"

Nice reception with friendly service and standard housekeeping. Well-managed, great restaurants and professional service. Room service is average. Booking process is sufficient.

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8.5

"Tasty breakfast"

Great and affordable breakfast.

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7.7

"Beautiful beach"

Beautiful beach.

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6.6

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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6.1

"Room is all right"

Rooms are decently-clean, but maintenance is neglected with poor TV's and furnishings. Typical balconies, but charming views and cozy beds in sizable rooms. Mediocre sized, poorly cleaned bathrooms. Outdated rooms with poor kitchenettes, minibars and A/C. Shower was ok.

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4.0

"Bar could improve"

Bar could improve.

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4.0

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Stylish hotel. Entrance area is not particularly attractive. Good choice for a city trip.

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3.3

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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2.9

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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2.3

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Handicap accessible facilities can be a problem. Architecture not so nice.

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9.6

"Great location"

Great location and easy parking.

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8.7

"Fantastic service"

Friendly service and great reception.

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8.6

"Tasty breakfast"

Tasty breakfast.

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6.6

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Hotel facilities could use a good clean.

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6.4

"Food is all right"

Menu is good and food is alright.

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6.1

"Room is all right"

Old, poorly maintained, but acceptably clean rooms. Bathrooms are unclean; air-conditioning, TV and bathroom are all substandard. Amply-sized rooms with excellent beds and superb views. Shower was ok.

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3.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Stylish hotel.

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3.0

"Complaints about WiFi"

Complaints about WiFi.

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2.2

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.3

"Great location"

Great location near lots of shopping.

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9.0

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.2

"Tasty breakfast"

Great and affordable breakfast.

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7.4

"Best value for money"

Best value for money. Fair breakfast prices.

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7.3

"Delicious food"

Delicious food.

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6.6

"Room is all right"

Rooms are large and mostly clean, with great beds. Poor maintenance in rooms and bathrooms. Shower was ok.

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6.3

"Quite clean"

Room cleanliness is acceptable.

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4.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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4.2

"Pool should be renewed"

Pool should be renewed.

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3.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.1

"Complaints about WiFi"

Wifi quality could be improved.

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9.6

"Great location"

Great location and easy parking.

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8.7

"Tasty breakfast"

Tasty breakfast.

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8.6

"Fantastic service"

Friendly service and great reception. Room service is average.

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7.7

"Rather comfortable"

Large, comfortable rooms, reasonably quiet with great beds.

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6.4

"Quite clean"

Room cleanliness is acceptable.

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6.1

"Room is all right"

Big rooms with great beds and views, acceptably clean. Guests complain about furniture and bathrooms.

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3.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.3

"Complaints about WiFi"

Complaints about WiFi.

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2.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.0

"Fantastic service"

Fantastic service.

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7.0

"Delicious food"

Food is all right.

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6.0

"Room is all right"

Room is all right.

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