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Mercure Gold Coast Resort

  • hotel stars
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Palm Meadows Drive , 4211, Carrar, Australia

Review score

Based on 1644 hotel review

heart

8.2

Service

8.9

537 reviews

Comfort

8.3

299 reviews

Location

8.1

264 reviews

Beach

8.0

18 reviews

Room

6.8

576 reviews

Breakfast

6.7

120 reviews

Food

6.7

195 reviews

Value for money

6.5

173 reviews

Vibe

4.3

128 reviews

WiFi

3.9

59 reviews

100% Verified Real Reviews

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8.9

"Fantastic service"

Friendly service, with great service at restaurant and bar, and OK reception. Professional service with great management and housekeeping. Room service is perfect. Great concierge service.

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8.3

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds. Air conditioning is poor, but bathroom size and noise level are acceptable.

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8.1

"Great location"

Great location. Great accessibility by car with affordable parking. Great shopping and the beach nearby. City centre is hard to reach.

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8.0

"Beautiful beach"

Beautiful beach.

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6.8

"Room is all right"

Acceptable rooms; big, clean, and with great beds. Mediocre sized, poorly cleaned bathrooms. Poorly-maintained rooms with subpar furniture and TVs. Outdated rooms with poor kitchenettes, minibars and A/C. Shower can be a problem.

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6.7

"Breakfast is average"

Breakfast is decent but expensive.

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6.7

"Food is all right"

Poor dining experience overall; decent menu, but restaurant is expensive. Poorly rated desserts and fruits, and problems with dining area cleanliness. Beef dishes & steaks are all right.

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6.5

"Fairly good value for money"

Fairly good value for money. Pricey breakfast and dining. Internet is affordable.

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4.3

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Stylish hotel. Entrance area is ok. Fine for golfers. Awesome for families.

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3.9

"WiFi system needs upgrading"

Wifi quality could be improved. Internet is affordable.

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8.8

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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8.4

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds. Noise levels are OK, but A/C is poor.

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7.9

"Great location"

Good location, but far from city centre. Average parking. Affordable parking.

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6.9

"Room is all right"

Rooms are okay but needing better maintenance, with subpar bathrooms. Large, clean rooms with excellent beds. Old rooms with substandard TV's, furniture and air conditioning. Shower can be a problem.

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6.7

"Breakfast is average"

Breakfast is average.

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6.6

"Food is all right"

Average, but pricey, food.

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6.3

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost. Food is a bit overpriced.

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4.2

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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3.6

"WiFi system needs upgrading"

Wifi quality could be improved. Relatively high internet cost.

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8.8

"Fantastic service"

Friendly and professional housekeepers. Service at reception and in restaurant are okay.

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8.3

"Great location"

Great location and easy parking.

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7.8

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds. Noise levels are OK, but A/C is poor.

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7.6

"Bar is awesome"

Bar is awesome.

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6.9

"Quite clean"

Good cleanliness in rooms, but so-so in the building.

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6.9

"Breakfast is average"

Breakfast is average.

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6.5

"Room is all right"

Acceptable rooms; big, clean, and with great beds. Older, poorly maintained rooms, suboptimal bathrooms and A/C.

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6.4

"Fairly good value for money"

Fairly good value for money. Internet is affordable.

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4.3

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Stylish hotel.

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4.2

"WiFi system needs upgrading"

WiFi isn't great although it's reasonably priced.

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8.7

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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8.3

"Great location"

Great location and easy parking.

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8.3

"Rather comfortable"

Large, comfortable rooms, reasonably quiet with great beds.

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7.1

"Delicious food"

Delicious food.

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7.0

"Great room"

Large, tidy rooms with comfy beds, yet poor bathrooms.

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6.5

"Fairly good value for money"

Fairly good value for money.

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4.7

"Vibe is not too good"

Vibe is not too good.

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3.6

"WiFi system needs upgrading"

WiFi system needs upgrading.

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