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Mercure Grosvenor Hotel Adelaide

  • hotel stars
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125 North Terrace , 5000, Adelaide, Australia

Review score

Based on 1145 hotel review

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7.5

Breakfast

9.1

74 reviews

Service

9.0

294 reviews

Location

8.7

344 reviews

Cleanliness

5.7

133 reviews

Room

4.6

451 reviews

Comfort

4.2

274 reviews

WiFi

4.2

31 reviews

Amenities

2.9

121 reviews

Vibe

2.2

78 reviews

100% Verified Real Reviews

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9.1

"Tasty breakfast"

Great and affordable breakfast.

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9.0

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception. Housekeeping can be a problem.

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8.7

"Great location"

Great location. Pricey, inconvenient parking. Central location with great sightseeing, dining out and shopping. Close to public transport and the train.

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5.7

"Quite clean"

Decently clean rooms and bathrooms. Hotel facilities could use a good clean.

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4.6

"Room needs to be improved"

Guests compain about maintenance, age, furnishing, and size of rooms. Rooms are decent, with OK beds and views, and some complaints about A/C. Small but relatively clean bathrooms. Shower can be a problem.

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4.2

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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4.2

"WiFi system needs upgrading"

WiFi isn't great although it's reasonably priced.

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2.9

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice.

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2.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Atmosphere could be friendlier. Good for business people. Good choice for a city trip. Suitable for solo travelers.

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8.9

"Tasty breakfast"

Tasty breakfast.

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8.8

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.8

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Parking is rare.

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5.1

"Quite clean"

Room cleanliness is acceptable. Hotel facilities could use a good clean.

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4.1

"WiFi system needs upgrading"

WiFi system needs upgrading.

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3.8

"Room needs to be improved"

Poor furnishing in small, poorly-maintained rooms with small bathrooms. Rooms are decent, with OK beds and views, and some complaints about A/C.

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3.5

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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3.1

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating.

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2.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish.

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9.2

"Tasty breakfast"

Tasty breakfast.

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9.1

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.8

"Great location"

Great location.

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7.1

"Best value for money"

Best value for money.

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5.7

"Quite clean"

Room cleanliness is acceptable.

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4.5

"Room needs to be improved"

Smaller, poorly maintained rooms with subpar bathrooms and A/C. Rooms are quite clean and beds are standard.

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3.9

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Average beds.

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3.9

"WiFi system needs upgrading"

Wifi quality could be improved.

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2.7

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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1.9

"Vibe is not too good"

Vibe is not too good.

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9.0

"Fantastic service"

Friendly service.

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8.9

"Tasty breakfast"

Tasty breakfast.

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8.1

"Great location"

Well-located hotel, although unfortunately the parking isn't easy.

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6.0

"Quite clean"

Room cleanliness is acceptable.

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4.6

"Room needs to be improved"

Deficient A/C in poorly-maintained rooms. Awesome beds, and reasonably clean rooms.

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4.4

"More comfort would be nice"

Some problems with A/C and room comfort. Comfortable beds.

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1.9

"Vibe is not too good"

Vibe is not too good.

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9.1

"Fantastic service"

Fantastic service.

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8.9

"Great location"

Great location.

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4.4

"Room needs to be improved"

Room needs to be improved.

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