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Amsinckstr. 53 , 20097, Hamburg, Germany

Review Score

Based on 3114 reviews

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8.3

Service

9.3

779 reviews

Location

8.3

389 reviews

Breakfast

8.0

553 reviews

Cleanliness

7.7

266 reviews

Room

6.4

762 reviews

Food

5.8

196 reviews

Amenities

5.2

71 reviews

WiFi

4.2

37 reviews

Pool

0.0

5 reviews

100% Verified Real Reviews

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9.3

"Fantastic service"

Restaurant service is friendly and professional. Great service at reception, bar, and housekeeping. Room service could have been improved.

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8.3

"Great location"

Great location. Close to public transport and the train. So-so car access and parking. Near to downtown with good options for sightseeing. Parking should be cheaper.

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8.0

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.7

"Clean"

Rooms are clean, but bathrooms are only so-so. Clean hotel facilities. Dining area is relatively clean.

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6.4

"Room is all right"

Decently sized rooms with okay kitchenettes. Tidy, modern rooms with average beds and excellent views. Small but relatively clean bathrooms. Badly maintained rooms with poor air conditioning, televisions, and furniture. Shower was ok.

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5.8

"Food is all right"

Decent dining and menu, with exceptional snacks. Relatively tidy dining area but complaints about side dishes. No good fish & seafood. Pork dishes are adequate.

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5.2

"Ordinary amenities"

Unimpressive grounds and mediocre building. Elevator in need of updating. Great conference area and nice entrance area.

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4.2

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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0.0

"Pool should be renewed"

Pool should be renewed.

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9.4

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.0

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

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7.9

"Great location"

Great, central location, and okay parking. Close to public transport and the train.

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7.6

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.4

"Room is all right"

Beds are alright, and rooms are moderately spacious, modern and tidy. Small but relatively clean bathrooms. Poorly maintained rooms with low quality furniture. Shower was ok.

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5.3

"Ordinary amenities"

Ordinary amenities.

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5.3

"Food is all right"

Decent food and menu. Bad side dishes.

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9.4

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.1

"Great location"

Near city centre in a great location. Decent, but pricey, parking. Close to public transport.

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7.9

"Tasty breakfast"

Tasty yet pricey breakfasts.

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5.9

"Room is all right"

Clean, typically sized rooms with standard beds. Poorly-maintained rooms with substandard bathrooms, A/C, and furnishing.

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5.5

"Comfortable"

Average sized rooms with typical beds, noise and comfort levels. AC needs updating.

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5.2

"Ordinary amenities"

Ordinary amenities.

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4.7

"Value for money could be better"

Value for money could be better. High priced breakfast.

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4.5

"Complaints about WiFi"

Complaints about WiFi.

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9.4

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.2

"Great location"

Good location, close to public transport. Good accessibility by car.

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7.8

"Tasty breakfast"

Tasty breakfast.

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7.2

"Great room"

Clean, moderately-sized rooms with great beds but poor bathrooms.

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6.4

"Comfortable"

Average comfort, noise, and size, but wonderful beds.

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6.3

"Food is all right"

Food is all right.

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5.3

"Ordinary amenities"

Average hotel building.

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9.2

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.5

"Great location"

Great location.

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8.0

"Tasty breakfast"

Tasty breakfast.

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7.5

"Clean"

Clean rooms.

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6.3

"Room is all right"

Rooms are decent size and age, and have adequate beds. Rooms are clean but complaints about the bathrooms.

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5.8

"Comfortable"

Average sized rooms with typical beds, noise and comfort levels.

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5.0

"Ordinary amenities"

Amenities are not the best.

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3.8

"Complaints about WiFi"

Wifi quality could be improved.

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