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Mercure Hotel Hamburg City

  • hotel stars
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Amsinckstr. 53 , 20097, Hamburg, Germany

Review score

Based on 1193 hotel review

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8.1

Service

9.5

342 reviews

Cleanliness

9.0

112 reviews

Location

8.7

272 reviews

Breakfast

8.1

307 reviews

Wellness Area

7.6

21 reviews

Room

6.7

357 reviews

WiFi

4.5

21 reviews

100% Verified Real Reviews

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9.5

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception. Bar service is acceptable.

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9.0

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

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8.7

"Great location"

Great location. Close to public transport and the train. Decent, but pricey, parking. Near to downtown with good options for sightseeing. Good accessibility by car.

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8.1

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.6

"Great wellness & sports facilities"

Great wellness and sauna facilities. Fitness area can be optimized.

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6.7

"Room is all right"

Rooms a little run-down, but decent size and furnishing. Tidy rooms with nice beds, minibars and views. Small but relatively clean bathrooms. Shower was ok. TV needs to be updated.

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4.5

"WiFi system needs upgrading"

Wifi quality could be improved.

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9.5

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.8

"Clean"

Clean hotel facilities. Clean rooms.

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8.8

"Great location"

Great, central location, and okay parking. Close to public transport and the train.

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7.6

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.0

"Great room"

Rooms clean and decently-sized with great beds and alright furniture. Small bathrooms and poor room maintenance.

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6.7

"Comfortable"

Room size and comfort are OK, but beds are great. A bit too noisy and some complaints about the size of the bathrooms.

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5.6

"Food is all right"

Decent food and menu. Bad side dishes.

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4.1

"Value for money could be better"

Value for money could be better. High priced breakfast.

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9.4

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.8

"Clean"

Clean hotel facilities. Clean rooms.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.4

"Great location"

Near city centre in a great location. Decent, but pricey, parking. Close to public transport and the train.

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6.5

"Room is all right"

Rooms clean and decently-sized with great beds and alright furniture. Poor maintenance in rooms and bathrooms.

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5.8

"Comfortable"

Comfortable, reasonably large rooms with excellent beds, but noisy.

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5.1

"Fairly good value for money"

Fairly good value for money.

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5.1

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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9.4

"Fantastic service"

Service is professional and friendly.

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9.1

"Clean"

Clean hotel facilities. Clean rooms.

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8.9

"Great location"

Good location, close to public transport. Good accessibility by car.

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8.1

"Tasty breakfast"

Tasty breakfast.

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6.9

"Room is all right"

Furnishings and room sizes are standard. Excellent beds in clean rooms but bathrooms are not so good.

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6.2

"Comfortable"

Comfortable, reasonably large rooms with excellent beds, but noisy.

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9.4

"Fantastic service"

Friendly service.

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8.9

"Great location"

Great location.

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8.0

"Tasty breakfast"

Tasty breakfast.

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5.8

"Room is all right"

Rooms are an okay size but the bathrooms are poorly reviewed.

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5.6

"Comfortable"

Noisy, moderately comfortable, and modestly sized rooms.

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4.7

"Value for money could be better"

Value for money could be better.

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