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Amsinckstr. 53 , 20097, Hamburg, Germany

Review Score

Based on 3209 reviews

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8.3

Service

9.3

850 reviews

Location

8.3

383 reviews

Breakfast

8.2

580 reviews

Cleanliness

8.0

287 reviews

Wellness Area

7.4

42 reviews

Room

6.5

804 reviews

Food

5.7

207 reviews

Amenities

5.3

81 reviews

WiFi

4.0

32 reviews

100% Verified Real Reviews

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9.3

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Old, neglected rooms with uncomfortable beds, yet lovely views. Smooth booking process.

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8.3

"Great location"

Great location. Close to public transport and the train. Decent, but pricey, parking. Centrally located, reasonably close to shopping. Good accessibility by car.

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8.2

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.0

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so. Dining area could have been cleaner.

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7.4

"Great wellness & sports facilities"

Great wellness and sauna facilities. Fitness area can be optimized.

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6.5

"Room is all right"

Decent beds, furniture, and room size. Clean rooms with great views, although poorly-maintained. Small but relatively clean bathrooms. New rooms with exceptional minibars. Substandard bathrooms, televisions, and air conditioning. Shower was ok.

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5.7

"Food is all right"

Decent dining and menu, with exceptional snacks. Bad side dishes. Fish & seafood is acceptable. Untasty pork dishes and an insufficiently clean dining area.

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5.3

"Ordinary amenities"

Good entrance area and relatively new facilities. Elevator in need of updating. Beautiful architecture.

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4.0

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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9.3

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.4

"Great location"

Great, central location, and okay parking. Close to public transport and the train.

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8.0

"Clean"

Clean hotel facilities. Clean rooms.

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7.8

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.9

"Room is all right"

Room size is alright; bathrooms are small, and rooms poorly-maintained. New, clean rooms with okay furniture. Shower was ok.

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6.2

"Comfortable"

Average sized rooms with typical beds, noise and comfort levels. Bathroom could be bigger.

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5.6

"Food is all right"

Acceptable food, but some dislike the sides. Great menu, especially the seafood.

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5.5

"Ordinary amenities"

Average hotel building.

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9.3

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.2

"Great location"

Near city centre in a great location. Decent, but pricey, parking. Close to public transport.

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6.3

"Room is all right"

Decent beds, furniture, and room size. Generally clean, but poorly-maintained rooms with poor bathrooms.

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5.6

"Comfortable"

Average sized rooms with typical beds, noise and comfort levels.

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5.5

"Ordinary amenities"

Average hotel building.

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4.9

"Value for money could be better"

Value for money could be better.

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4.6

"Complaints about WiFi"

Complaints about WiFi.

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9.2

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.5

"Great location"

Good location, close to public transport. Good accessibility by car.

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8.2

"Tasty breakfast"

Tasty breakfast.

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7.0

"Great room"

Furnishings and room sizes are standard. Excellent beds in clean rooms but bathrooms are not so good.

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6.3

"Comfortable"

Comfortable, reasonably large rooms with excellent beds, but noisy.

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5.1

"Ordinary amenities"

Average hotel building.

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9.2

"Fantastic service"

Friendly service.

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8.5

"Great location"

Great location.

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8.0

"Tasty breakfast"

Tasty breakfast.

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5.8

"Room is all right"

Rooms are an okay size but the bathrooms are poorly reviewed.

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5.6

"Comfortable"

Somewhat comfortable and acceptably sized rooms.

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4.7

"Value for money could be better"

Value for money could be better.

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