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Amsinckstr. 53 , 20097, Hamburg, Germany

Review Score

Based on 3207 reviews

heart

8.3

Service

9.1

780 reviews

Breakfast

8.3

565 reviews

Location

7.8

410 reviews

Cleanliness

7.1

273 reviews

Room

7.1

776 reviews

WiFi

6.0

38 reviews

Amenities

4.5

75 reviews

Value for money

4.0

183 reviews

100% Verified Real Reviews

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9.1

"Fantastic service"

Professional and friendly service and restaurant service. Great service at reception, bar, and housekeeping. Booking process is sufficient.

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8.3

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.8

"Great location"

Great location. So-so car access and parking. Close to public transport and the train. OK sightseeing, close to downtown. Parking should be cheaper. Not many options for shopping.

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7.1

"Clean"

Clean hotel facilities. Clean rooms. The bathrooms and dining area need some cleaning.

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7.1

"Great room"

Great views from updated, clean rooms. Average beds and room size, but needing some maintenance. Small rooms and poorly cleaned bathrooms. Poor quality TV's, furniture, and kitchenettes. Shower can be a problem.

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6.0

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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4.5

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating. Great conference area and nice entrance area. Architecture not so nice.

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4.0

"Value for money could be better"

Value for money could be better. High priced breakfast. Free internet.

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9.2

"Fantastic service"

Friendly service and great reception.

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8.2

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.1

"Great location"

Great, central location, and okay parking. Close to public transport and the train.

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7.5

"Great room"

Tidy, modern rooms with comfortable beds. Room is decently sized but badly kept up, with poor furnishings. Small rooms and poorly cleaned bathrooms. Shower was ok.

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7.4

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are not.

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6.0

"Food is all right"

Decent food and menu. Bad side dishes.

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4.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.9

"Value for money could be better"

Value for money could be better. High priced breakfast.

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8.8

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.2

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.0

"Great location"

Great location with good parking availability. Centrally located, close to public transport.

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6.4

"Quite clean"

Room cleanliness is acceptable. Clean hotel facilities.

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6.2

"Room is all right"

Rooms and beds are adequate. Poorly-maintained rooms with substandard bathrooms, A/C, and furnishing. Shower can be a problem.

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5.7

"Comfortable"

Average sized rooms with typical beds, noise and comfort levels. AC needs updating.

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5.7

"Food is all right"

Food is all right.

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4.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.6

"Complaints about WiFi"

Complaints about WiFi.

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4.3

"Value for money could be better"

Value for money could be better. High priced breakfast.

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8.8

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.8

"Tasty breakfast"

Tasty breakfast.

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7.7

"Great location"

Well-located, although unfortunately the parking isn't easy.

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6.9

"Standard bar"

Standard bar.

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6.6

"Quite clean"

Room cleanliness is acceptable.

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6.2

"Room is all right"

New, moderately clean rooms with so-so beds. Bathrooms are not up to standard, and rooms are lacking in maintenance, but of average size. Shower can be a problem.

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5.7

"Food is all right"

Food is all right.

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4.4

"Complaints about WiFi"

Wifi quality could be improved.

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4.2

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.9

"Value for money could be better"

Value for money could be better.

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9.4

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.9

"Tasty breakfast"

Tasty breakfast.

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7.8

"Great location"

Great location somewhat accessible by car. Centrally located, close to public transport.

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7.0

"Great room"

Great rooms but subpar bathrooms. Average-sized rooms with alright beds.

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6.3

"Comfortable"

Average sized rooms with typical beds, noise and comfort levels.

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4.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.9

"Value for money could be better"

Value for money could be better.

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