cancel
register
We use cookies to help us deliver our online services. By using our website or by closing this message box, you agree to our use of cookies as described in our Cookie Policy.
use
map marker

Horbeller Str.1 , 50858, Köln, Germany

Review Score

Based on 4447 reviews

heart

8.1

Service

8.9

1088 reviews

Breakfast

8.3

614 reviews

Cleanliness

8.3

503 reviews

Location

7.5

514 reviews

Pool

7.4

137 reviews

Food

6.6

274 reviews

Room

6.1

1108 reviews

Wellness Area

5.3

112 reviews

WiFi

4.8

54 reviews

100% Verified Real Reviews

grey circle

8.9

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception. Housekeeping is satisfactory. Booking process is sufficient. Room service is perfect.

grey circle

8.3

"Tasty breakfast"

Tasty yet pricey breakfasts.

grey circle

8.3

"Clean"

Clean hotel facilities. Wellness areas and rooms are clean. Bathroom is relatively clean. Clean pool area but untidy dining area.

grey circle

7.5

"Great location"

Great location. Good car access, but so-so parking. Parking should be cheaper. Close to public transport and the train. Good shopping and sightseeing. City centre is hard to reach.

grey circle

7.4

"Great pool"

Clean pool area.

grey circle

6.6

"Food is all right"

Adequate menu with an alright dining experience. Okay dessert, fruits, and snacks. Untidy dining area and side dishes are not great. No good fish & seafood.

grey circle

6.1

"Room is all right"

Rooms are quite small but generally OK with adequate beds. Modern, tidy rooms. Small but relatively clean bathrooms. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem.

grey circle

5.3

"Sufficient wellness & sports facilities"

Average wellness and fitness area. Sauna is ok. Clean wellness & sports facilities.

grey circle

4.8

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

grey circle

9.1

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

grey circle

8.5

"Tasty breakfast"

Tasty yet pricey breakfasts.

grey circle

7.8

"Clean"

Clean hotel facilities. Clean rooms.

grey circle

7.6

"Great pool"

Great pool.

grey circle

7.3

"Great location"

Good location, close to public transport. Decent, but pricey, parking. Far from city centre, but good shopping nearby. Good accessibility by car.

grey circle

5.4

"Comfortable"

Reasonably comfortable rooms with a tolerable noise level and standard beds. Rooms and bathrooms are small.

grey circle

5.4

"Sufficient wellness & sports facilities"

Average wellness and fitness area. Sauna is ok.

grey circle

5.4

"Room is all right"

Average, yet somewhat cramped rooms with inadequate furniture and standard beds. Smaller bathrooms, with poorly rated maintenance and minibars. Modern, tidy rooms.

grey circle

5.2

"Fairly good value for money"

Fairly good value for money. High priced breakfast.

grey circle

4.7

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

8.8

"Fantastic service"

Efficient, friendly service with a nice reception.

grey circle

8.1

"Tasty breakfast"

Tasty breakfast.

grey circle

8.1

"Clean"

Clean hotel facilities. Clean rooms.

grey circle

7.7

"Great location"

Good location, close to public transport. Decent, but pricey, parking. Far from city centre, but good shopping nearby. Good accessibility by car.

grey circle

7.4

"Great pool"

Great pool.

grey circle

6.7

"Food is all right"

Decent food and menu.

grey circle

6.4

"Room is all right"

Decent, new, and clean rooms with okay beds. Small rooms and bathrooms, with poor quality minibars. Shower can be a problem.

grey circle

5.8

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities. Sauna is ok.

grey circle

8.5

"Fantastic service"

Efficient, friendly service with a nice reception.

grey circle

8.4

"Tasty breakfast"

Tasty breakfast.

grey circle

8.1

"Clean"

Clean hotel facilities. Clean rooms.

grey circle

7.2

"Bar is awesome"

Bar is awesome.

grey circle

6.9

"Location is ok"

Location is ok.

grey circle

6.8

"Food is all right"

Food is all right.

grey circle

5.6

"Room is all right"

Small, clean, decent rooms, but bathrooms could use work.

grey circle

4.7

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

8.7

"Fantastic service"

Friendly service.

grey circle

8.5

"Clean"

Clean rooms.

grey circle

8.3

"Tasty breakfast"

Tasty breakfast.

grey circle

7.8

"Great location"

Great location. Good car access, but so-so parking.

grey circle

7.6

"Great pool"

Great pool.

grey circle

7.0

"Delicious food"

Food is all right.

grey circle

6.2

"Room is all right"

Clean, reasonable rooms. Small rooms with below average bathrooms and poor maintenance.

grey circle

4.9

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved. Sauna is ok.

Upload your photos

Browse Mercure Hotel Koeln West traveller photo gallery

Photos from travellers