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Mercure Hotel Potsdam City

  • hotel stars
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Lange Bruecke , 14467, Potsdam, Germany

Review score

Based on 2083 hotel review

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7.8

Service

8.4

418 reviews

Location

8.4

597 reviews

Breakfast

8.3

409 reviews

Cleanliness

6.1

140 reviews

Room

5.2

763 reviews

Value for money

3.4

134 reviews

WiFi

3.1

66 reviews

Comfort

3.0

369 reviews

100% Verified Real Reviews

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8.4

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception. Booking process should be better organized. Housekeeping is satisfactory. Room service is perfect.

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8.4

"Great location"

Great location. Accessible by car, but parking is costly. Central location with great sightseeing, dining out and shopping. Close to public transport and the train.

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8.3

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.1

"Quite clean"

Acceptably clean rooms and dining area. Bathroom needs cleaning. Clean hotel facilities.

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5.2

"Room is all right"

Okay beds, new, mostly clean rooms, and great views. Guests don't like the TVs, minibars, or A/C in the small rooms. Small rooms and poorly cleaned bathrooms. Poorly maintained rooms with low quality furniture. Shower can be a problem.

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3.4

"Value for money could be better"

Value for money could be better. High priced breakfast. Internet is affordable.

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3.1

"WiFi system needs upgrading"

Wifi quality could be improved. Internet is affordable.

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3.0

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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8.6

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.4

"Great location"

Great location, close to the train station. Easy car access but inadequate parking. Near to downtown with good options for sightseeing.

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8.2

"Tasty breakfast"

Tasty yet pricey breakfasts.

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5.6

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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4.7

"Room needs to be improved"

Small, badly maintained rooms with poor minibars. Small rooms and poorly cleaned bathrooms. Great views, but low quality air conditioning, televisions, and furnishing. Okay beds, and room cleanliness and condition are acceptable. Shower can be a problem.

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3.0

"Value for money could be better"

Value for money could be better. High priced breakfast.

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2.9

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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2.7

"WiFi system needs upgrading"

Wifi quality could be improved.

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8.9

"Great location"

Near city centre in a great location. Close to the train station, but difficult to park.

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8.5

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.4

"Tasty breakfast"

Tasty breakfast.

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6.2

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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5.4

"Room is all right"

Moderately tidy rooms and ok beds but poor furniture and A/C. Small rooms and poorly cleaned bathrooms. Small, badly maintained rooms with poor minibars. Modern rooms with excellent views. Shower can be a problem.

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3.8

"Value for money could be better"

Value for money could be better.

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3.3

"WiFi system needs upgrading"

Wifi quality could be improved.

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2.8

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.4

"Fantastic service"

Friendly service.

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8.2

"Great location"

Near city centre in a great location. Train station is close.

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5.9

"Quite clean"

Room cleanliness is acceptable.

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4.7

"Room needs to be improved"

Small, poorly maintained rooms, low rated bathrooms, and poor TV's. Rooms are somewhat clean but have fantastic views. Shower can be a problem.

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3.6

"Value for money could be better"

Value for money could be better.

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3.1

"More comfort would be nice"

Rooms are described as uncomfortable, loud and cramped.

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8.2

"Fantastic service"

Service is professional and friendly.

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8.2

"Tasty breakfast"

Tasty breakfast.

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8.0

"Great location"

Well-located hotel, although unfortunately the parking isn't easy.

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6.1

"Quite clean"

Room cleanliness is acceptable.

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4.6

"Room needs to be improved"

Rooms are small with complaints about maintenance, furnishing, and bathrooms. Views are good, menus are average, and rooms are acceptably clean.

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3.2

"Value for money could be better"

Value for money could be better.

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2.7

"More comfort would be nice"

Uncomfortable, small rooms, with decent beds.

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