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Mercure Melbourne Albert Park

  • hotel stars
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65 Queens Road , 3004, Port Albert, Australia

Review score

Based on 2451 hotel review

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7.9

Service

8.5

777 reviews

Location

8.4

487 reviews

Breakfast

7.9

138 reviews

Beach

7.8

9 reviews

Value for money

5.5

303 reviews

WiFi

5.5

54 reviews

Room

5.2

992 reviews

Cleanliness

4.9

303 reviews

100% Verified Real Reviews

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8.5

"Fantastic service"

Friendly service and management and housekeeping are alright. Reception, bar and restaurant service very professional. Room service could have been improved. Great concierge service. Great valet service. Booking process is sufficient.

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8.4

"Great location"

Great location. Accessible by car, but parking is costly. Central location near the beach, with great shopping and sightseeing nearby. Restaurants & bars in the area are ok.

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7.9

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.8

"Beautiful beach"

Beautiful beach.

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5.5

"Fairly good value for money"

Fairly good value for money. Pricey breakfast and dining. Free internet.

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5.5

"Regular internet service"

WiFi is good value.

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5.2

"Room is all right"

Decent, spacious rooms with comfy beds and excellent views. Guests complain about cleanliness, maintenance, and furnishing. Small rooms and poorly cleaned bathrooms. Old rooms, with unsatisfactory minibars. air conditioning and TV's. Shower can be a problem.

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4.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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8.2

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping. Room service could have been improved. Great concierge service.

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8.2

"Great location"

Great location. Decent, but pricey, parking. Near to the city centre with good shopping options nearby. Restaurants & bars in the area are ok.

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8.1

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.7

"Great pool"

Great pool.

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6.6

"Comfortable"

Decently comfortable, spacious rooms with great beds. Deficient A/C and too noisy rooms.

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5.6

"Fairly good value for money"

Fairly good value for money. Pricey breakfast and dining.

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5.4

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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5.3

"Room is all right"

Decent, spacious rooms with comfy beds and excellent views. Complaints about maintenance and cleanliness in rooms and bathrooms. Old rooms with complaints about the furniture, minibars, and A/C. Shower can be a problem.

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5.1

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Pleasant entrance area.

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4.7

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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8.6

"Great location"

Well-located hotel, although unfortunately the parking isn't easy.

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8.4

"Fantastic service"

Efficient, friendly service with a nice reception. Room service could have been improved.

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7.7

"Tasty breakfast"

Tasty breakfast.

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5.5

"Fairly good value for money"

Fairly good value for money.

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5.0

"Room is all right"

Decent, spacious rooms with comfy beds and excellent views. Complaints about maintenance and cleanliness in rooms and bathrooms. Old rooms with complaints about the furniture, minibars, and A/C. Shower can be a problem.

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5.0

"Regular internet service"

Wifi quality could be improved.

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4.6

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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9.0

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.3

"Bar is awesome"

Bar is awesome.

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8.1

"Tasty breakfast"

Tasty breakfast.

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8.0

"Great location"

Great location. Pricey, inconvenient parking.

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7.7

"Great pool"

Great pool.

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5.6

"Room is all right"

Rooms are standard overall, but very spacious with comfortable beds. Older, poorly cleaned and maintained rooms and bathrooms. Shower can be a problem.

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5.5

"Fairly good value for money"

Fairly good value for money.

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4.9

"Could use a good cleaning"

Rooms could be cleaner. Moderately clean hotel facilities.

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8.6

"Fantastic service"

Fantastic service.

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8.5

"Great location"

Great location.

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8.0

"Tasty breakfast"

Tasty breakfast.

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7.5

"Great amenities"

Nice building.

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5.6

"Decent vibe"

Decent vibe. Hotel could use some updating.

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5.3

"Fairly good value for money"

Fairly good value for money.

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4.8

"Room needs to be improved"

Poor maintenance in rooms and bathrooms.

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