cancel
register
We use cookies to help us deliver our online services. By using our website or by closing this message box, you agree to our use of cookies as described in our Cookie Policy.
use
map marker

13 Spring Street , 3000, Melbourne, Australia

Review Score

Based on 7833 reviews

heart

8.3

Location

9.2

1500 reviews

Service

9.1

2888 reviews

Bar and Beverages

8.4

189 reviews

Breakfast

7.8

770 reviews

Room

7.1

2917 reviews

Amenities

6.5

566 reviews

WiFi

6.2

146 reviews

Comfort

5.2

1308 reviews

Wellness Area

1.0

18 reviews

100% Verified Real Reviews

grey circle

9.2

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly. Close to public transport and the train.

grey circle

9.1

"Fantastic service"

Average wait staff and housekeeping, but very friendly. Well-managed with a nice reception and professional service, particularly at the bar. Room service is average. Booking process is sufficient. Recreation staff is nice. Great concierge service.

grey circle

8.4

"Bar is awesome"

Bar is awesome. Good bar service.

grey circle

7.8

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

grey circle

7.1

"Great room"

New, clean rooms with great views from the balconies. Small rooms and poorly cleaned bathrooms. Small, badly maintained rooms with poor minibars. Substandard furniture, A/C, TV's and kitchenettes. Shower was ok.

grey circle

6.5

"Ordinary amenities"

Great grounds with decent facilities. Poorly reviewed entrance area and poor handicap accessibility. Elevator in need of updating. Good outdoor sports facilities. Good meeting & event facilities.

grey circle

6.2

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

grey circle

5.2

"Comfortable"

Reasonably comfortable, peaceful rooms. Small rooms and bathrooms with inadequate A/C.

grey circle

1.0

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

grey circle

9.1

"Fantastic service"

Efficient, friendly service with a nice reception. Average wait staff and housekeeping. Room service is average.

grey circle

9.1

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Parking is rare.

grey circle

8.6

"Bar is awesome"

Bar is awesome.

grey circle

7.6

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

grey circle

7.1

"Great room"

New rooms. Rooms are tidy with excellent beds and great views from the balcony. Small, poorly maintained rooms with subpar A/C and furnishing. Small but relatively clean bathrooms. Shower was ok.

grey circle

5.4

"Comfortable"

Comfy, quiet rooms with cozy beds. Small rooms and bathrooms with inadequate A/C.

grey circle

4.3

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

grey circle

9.6

"Fantastic service"

Efficient, friendly service with a nice reception. Room service is average.

grey circle

9.3

"Great location"

Good location, close to public transport. Near downtown with great sightseeing and shopping. Parking is rare.

grey circle

7.9

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

grey circle

6.7

"Room is all right"

Decent rooms with passable beds, but badly kept up. Poor A/C and furnishing, and room size is lacking. Views are great and rooms are clean. Shower was ok.

grey circle

4.6

"More comfort would be nice"

Problems with room size, comfort, and A/C. Quiet rooms and beds are alright.

grey circle

4.2

"Complaints about WiFi"

Complaints about WiFi.

grey circle

9.1

"Great location"

Good location with shopping nearby but poor access to parking.

grey circle

8.7

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping. Room service is average. Smooth booking process.

grey circle

8.4

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are not.

grey circle

7.1

"Great room"

Views are great and rooms are clean. Small, poorly maintained rooms with subpar A/C and furnishing. Small rooms and poorly cleaned bathrooms. Shower was ok.

grey circle

7.0

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

grey circle

6.3

"Food is all right"

Decent food and menu.

grey circle

5.3

"Comfortable"

Reasonably comfortable, peaceful rooms. Small rooms and bathrooms with inadequate A/C.

grey circle

4.3

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

9.3

"Great location"

Well-located, although unfortunately the parking isn't easy. Good shopping and sightseeing.

grey circle

8.8

"Fantastic service"

Efficient, friendly service with a nice reception.

grey circle

8.4

"Bar is awesome"

Bar is awesome.

grey circle

8.1

"Tasty breakfast"

Tasty breakfast.

grey circle

8.1

"Great room"

Tidy, modern rooms with great beds and excellent views. Poor maintenance and small rooms and bathrooms.

grey circle

6.5

"Fairly good value for money"

Fairly good value for money.

grey circle

6.5

"Food is all right"

Decent food and menu.

grey circle

4.2

"Complaints about WiFi"

Complaints about WiFi.

Upload your photos

Browse Mercure Melbourne Treasury Gardens traveller photo gallery

Photos from travellers