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13 Spring Street , 3000, Melbourne, Australia

Review Score

Based on 7736 reviews

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8.4

Service

9.2

3060 reviews

Location

9.2

1593 reviews

Breakfast

8.6

755 reviews

Bar and Beverages

8.5

184 reviews

Cleanliness

8.5

1015 reviews

Amenities

6.4

554 reviews

Room

6.3

3055 reviews

Comfort

5.1

1347 reviews

WiFi

3.4

152 reviews

Wellness Area

0.8

18 reviews

100% Verified Real Reviews

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9.2

"Fantastic service"

Nice reception with friendly service and standard housekeeping. Well-managed, great restaurants and professional service. Room service is perfect. Smooth booking process. Recreation staff is nice. Great concierge service.

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9.2

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking. Close to public transport and the train. Reasonably accessible by car.

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8.6

"Tasty breakfast"

Great and affordable breakfast.

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8.5

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Standard beverage prices.

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8.5

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so. Dining area could have been cleaner.

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6.4

"Ordinary amenities"

Great grounds and decent buildings. Elevator in need of updating. Facilities are modern with a lovely conference area. Handicap accessible facilities can be a problem. Good outdoor sports facilities.

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6.3

"Room is all right"

Small and poorly maintained rooms. Great views from updated, clean rooms. Small but relatively clean bathrooms. Kitchenette, minibar, A/C and furniture not great quality. Shower was ok.

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5.1

"Comfortable"

Reasonably comfortable, peaceful rooms. Small rooms and bathrooms with inadequate A/C.

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3.4

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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0.8

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.3

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Room service is perfect.

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9.0

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Parking is rare.

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8.7

"Bar is awesome"

Bar is awesome.

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8.4

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

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8.4

"Tasty breakfast"

Great and affordable breakfast.

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6.0

"Room is all right"

Small and poorly maintained rooms. Tidy, modern rooms with great beds and excellent views. Small but relatively clean bathrooms. Substandard A/C and furniture. Shower was ok.

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4.9

"More comfort would be nice"

Problems with room size, comfort, and A/C. Peaceful rooms with great beds.

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3.1

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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9.5

"Fantastic service"

Efficient, friendly service with a nice reception.

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9.5

"Great location"

Great location near shopping and public transport. Parking is rare.

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9.1

"Tasty breakfast"

Great and affordable breakfast.

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8.4

"Clean"

Clean hotel facilities. Clean rooms.

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6.3

"Room is all right"

Tidy rooms with nice views. Rooms and bathrooms are small. Shower was ok.

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4.5

"More comfort would be nice"

Quiet, small, and uncomfortable rooms.

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3.3

"Complaints about WiFi"

Complaints about WiFi.

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9.0

"Great location"

Well-located, although unfortunately the parking isn't easy.

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8.6

"Clean"

Clean rooms.

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8.6

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.3

"Tasty breakfast"

Tasty breakfast.

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7.2

"Delicious food"

Uninspiring menu, but good food nonetheless.

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6.0

"Room is all right"

Small rooms, but okay overall. Views are great and rooms are clean.

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4.9

"More comfort would be nice"

Quiet, small, and uncomfortable rooms.

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9.2

"Great location"

Good location with shopping nearby but poor access to parking.

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9.1

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.6

"Tasty breakfast"

Tasty breakfast.

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8.5

"Clean"

Clean rooms.

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6.3

"Room is all right"

Decent, clean rooms with great beds and awesome views. Poor maintenance and small rooms and bathrooms.

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5.4

"Comfortable"

Comfy, quiet rooms with cozy beds. Rooms and bathrooms are small.

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3.0

"Complaints about WiFi"

Wifi quality could be improved.

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