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Jalan Jenderal Ahmad Yani, 91 West Kalimantan , 78124, Pontianak, Indonesia

Review Score

Based on 3730 reviews

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8.5

Service

8.6

711 reviews

Breakfast

8.3

203 reviews

Location

8.2

208 reviews

Cleanliness

7.8

315 reviews

Room

7.3

595 reviews

WiFi

6.7

44 reviews

Comfort

4.6

124 reviews

Pool

4.6

40 reviews

Wellness Area

1.8

13 reviews

100% Verified Real Reviews

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8.6

"Fantastic service"

Reception friendly and relatively professional, with great restaurant service. Housekeeping and management are lacking. Room service is perfect.

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8.3

"Tasty breakfast"

Great and affordable breakfast.

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8.2

"Great location"

Great location near the airport. Good shopping and sightseeing. Parking is rare. City centre is hard to reach.

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7.8

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so. Dirty in the dining and pool areas.

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7.3

"Great room"

Rooms are of average size and clean, but old, and with subpar beds. Small but relatively clean bathrooms. Rooms are lacking in maintenance, with subpar A/C and furnishing. Shower can be a problem.

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6.7

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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4.6

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Small bathrooms, okay room size, but complaints about bed comfort.

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4.6

"Pool should be renewed"

Pool in need of cleaning.

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1.8

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.4

"Great location"

Great location near lots of shopping.

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8.3

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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7.8

"Clean"

Clean hotel facilities. Clean rooms.

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7.4

"Great room"

Rooms are tidy and of average size. Deficient A/C in poorly-maintained rooms.

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5.3

"Regular internet service"

Regular internet service.

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4.1

"More comfort would be nice"

Rooms of average size, but lacking in comfort, with noise issues and poor A/C.

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4.1

"Pool should be renewed"

Pool should be renewed.

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8.5

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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8.5

"Great location"

Great location.

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8.5

"Tasty breakfast"

Tasty breakfast.

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7.4

"Clean"

Clean rooms.

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6.7

"Room is all right"

Clean, reasonable rooms.

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8.5

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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7.9

"Tasty breakfast"

Tasty breakfast.

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7.7

"Great location"

Great location.

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7.7

"Clean"

Clean.

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6.7

"Room is all right"

Room is all right.

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4.9

"More comfort would be nice"

More comfort would be nice.

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