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Jalan Mertasari P.O.Box 3476 , 80034, Denpasar, Indonesia

Review Score

Based on 2817 reviews

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8.0

Location

9.3

577 reviews

Service

8.9

1180 reviews

Wellness Area

8.7

69 reviews

Breakfast

8.5

447 reviews

Amenities

8.0

611 reviews

Value for money

6.9

221 reviews

Room

5.2

1003 reviews

WiFi

4.2

53 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location somewhat accessible by car. Close to the beach, restaurants, bars, and sightseeing. Airport access is difficult.

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8.9

"Fantastic service"

Service is friendly and professional, especially the pool/beach service. Great staff at reception and the restaurant. Poor management, but okay housekeeping. Good shuttle service. Recreation staff could be nicer. Room service is average. Great hotel security. Booking process should be better organized. Average tour guide.

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8.7

"Great wellness & sports facilities"

Great for wellness, with a decent fitness area.

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8.5

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.0

"Great amenities"

Good outdoor sports facilities. Outdated facilities, not accessible for those with handicaps. Unspectacular architecture. Awesome terrace.

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6.9

"Fairly good value for money"

Fairly good value for money. Pricey breakfast and dining. Beverages could be cheaper. Free internet.

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5.2

"Room is all right"

Rooms are somewhat clean but have fantastic views. Bathrooms are large but with substandard cleaning. Poorly-kept rooms, with unpopular balconies and poorly rated furniture. Older rooms with subpar minibars. Shower can be a problem. Standard TV.

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4.2

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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9.0

"Great location"

Great location. Great nearby restaurants, bars, and shopping right by beach.

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8.6

"Fantastic service"

Efficient, friendly service with a nice reception. Good shuttle service. Recreation staff could be nicer.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.1

"Great amenities"

Amenities are good, but the facilities seem older.

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6.9

"Fairly good value for money"

Fairly good value for money. Food and beverages are pricey.

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5.2

"Room is all right"

Decent beds and rooms, great views. Ill-maintained, older rooms with poorly reviewed balconies. Bathrooms are large but with substandard cleaning. Shower can be a problem.

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4.8

"Complaints about WiFi"

Complaints about WiFi.

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9.3

"Great location"

Excellent location close to the beach.

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8.6

"Tasty breakfast"

Tasty breakfast.

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8.6

"Fantastic service"

Friendly service and great reception.

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7.6

"Great amenities"

Average buildings with outdated facilities but overall great amenities.

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7.1

"Best value for money"

Best value for money.

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5.5

"Room is all right"

Rooms spacious and relatively tidy. Outdated, insufficiently maintained rooms with poorly rated bathrooms.

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9.3

"Great location"

Excellent location close to the beach.

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8.9

"Fantastic service"

Friendly service.

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8.6

"Beautiful beach"

Beautiful beach.

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7.8

"Great amenities"

Great amenities.

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5.9

"Food is all right"

Food is all right.

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5.3

"Room is all right"

Room is all right.

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4.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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