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Mercure Resort Sanur

  • hotel stars
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Jalan Mertasari P.O.Box 3476 , 80034, Denpasar, Indonesia

Review score

Based on 1004 hotel review

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7.9

Location

9.1

284 reviews

Beach

8.9

263 reviews

Service

8.3

365 reviews

Amenities

8.2

239 reviews

Breakfast

7.8

174 reviews

Value for money

6.6

127 reviews

WiFi

6.5

39 reviews

Room

5.4

365 reviews

100% Verified Real Reviews

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9.1

"Great location"

Great location with good access by car. Close to the beach, restaurants, and bars. Medium distance to city centre. Airport access is difficult.

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8.9

"Beautiful beach"

Awesome beach and beach sports. Beach cleanliness is ok.

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8.3

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping. Good shuttle service. Recreation staff is ok. Room service is perfect.

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8.2

"Great amenities"

Average buildings with a nice entrance area. Great hotel grounds and outdoor sports facilities. Beautiful architecture.

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7.8

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.6

"Fairly good value for money"

Fairly good value for money. Pricey breakfast and dining. Free internet. Beverages could be cheaper.

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6.5

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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5.4

"Room is all right"

Rooms and balconies are ok but need maintenance. Complaints about age, cleanliness, and furnishing of the rooms. Excellent beds and great views. Bathrooms are large but with substandard cleaning. Shower can be a problem. A/C and minibars are so-so.

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9.1

"Great location"

Great location. Close to the beach, restaurants, and bars. Medium distance to city centre.

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8.8

"Beautiful beach"

Beautiful beach. Beach cleanliness is ok.

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8.6

"Fantastic service"

Service is welcoming, but housekeeping is not great. Recreation staff could be nicer. Good shuttle service.

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8.4

"Great amenities"

Good outdoor sports facilities.

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7.8

"Tasty breakfast"

Tasty breakfast.

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6.4

"Fairly good value for money"

Fairly good value for money. Food and beverages are pricey.

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6.4

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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5.4

"Room is all right"

Rooms are standard overall, but very spacious with comfortable beds. Rooms are outdated, untidy, badly-maintained with substandard furniture. Bathrooms are large but with substandard cleaning. Average balconies and A/C. Shower can be a problem.

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9.0

"Beautiful beach"

Beautiful beach.

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8.9

"Great location"

Great location.

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8.6

"Fantastic service"

Fantastic service.

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8.1

"Tasty breakfast"

Tasty breakfast.

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8.0

"Great amenities"

Average buildings with outdated facilities but overall great amenities.

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6.9

"Fairly good value for money"

Fairly good value for money.

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5.1

"Room is all right"

Great beds in okay rooms. Rooms are outdated, untidy, badly-maintained with substandard furniture.

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4.9

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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9.2

"Great location"

Excellent location close to the beach.

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8.7

"Beautiful beach"

Beautiful beach.

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8.5

"Fantastic service"

Friendly service.

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7.3

"Tasty breakfast"

Tasty breakfast.

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5.4

"Room is all right"

Room is all right.

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4.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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