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Avda Lib Bernardo O'Higgins,632 Santiago Centro , 8330066, Santiago, Chile

Review Score

Based on 4105 reviews

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8.1

Location

9.2

505 reviews

Breakfast

8.1

432 reviews

Service

8.0

1012 reviews

Food

6.3

253 reviews

Vibe

5.4

200 reviews

Comfort

5.0

374 reviews

Value for money

4.8

125 reviews

Cleanliness

4.8

236 reviews

Room

4.4

910 reviews

WiFi

4.2

70 reviews

Wellness Area

1.9

21 reviews

100% Verified Real Reviews

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9.2

"Great location"

Good location, close to public transport. Near downtown with great sightseeing and shopping. Not great access by car, with poorly rated parking. Parking should be cheaper.

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8.1

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.0

"Fantastic service"

Great management and friendly, professional staff. Reception and restaurant service were acceptable, but there are complaints about the housekeeping. Great hotel security. Room service could have been improved. Booking process should be better organized.

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6.3

"Food is all right"

Food is average but the overall dining experience is great. Desserts are OK, but menu is generally poorly rated. Expensive food with low rated side dishes.

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5.4

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Entrance area is ok. Stylish hotel. Hotel is fairly plain.

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5.0

"Comfortable"

Rooms too loud and lacking comfort, with small bathrooms and deficient A/C. Average beds.

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4.8

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet.

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4.8

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Clean hotel facilities.

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4.4

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Small rooms and poorly cleaned bathrooms. Lovely views and decent beds. Kitchenette, minibar, A/C and furniture not great quality. Shower can be a problem.

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4.2

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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1.9

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.2

"Great location"

Near city centre in a great location. Hard to park, but close to public transport.

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8.7

"Tasty breakfast"

Tasty breakfast.

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7.7

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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4.8

"Room needs to be improved"

Poorly cleaned, old rooms and bathrooms, and insufficient A/C. Big rooms with lovely views, but poorly-maintained with poor furniture. Shower can be a problem.

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4.8

"Complaints about WiFi"

Wifi quality could be improved.

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4.7

"Value for money could be better"

Value for money could be better.

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4.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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9.4

"Great location"

Great location.

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7.9

"Fantastic service"

Average reception, but good overall service.

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7.4

"Tasty breakfast"

Tasty breakfast.

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5.9

"Decent vibe"

Decent vibe.

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5.8

"Food is all right"

Food is all right.

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4.8

"Could use a good cleaning"

Could use a good cleaning.

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4.2

"More comfort would be nice"

Noisy room lacking in comfort.

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4.0

"Room needs to be improved"

Poor rooms and bathrooms.

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8.7

"Great location"

Good location, close to public transport.

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8.4

"Tasty breakfast"

Tasty breakfast.

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7.5

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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6.3

"Food is all right"

Food is all right.

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4.8

"More comfort would be nice"

Okay beds but not comfortable overall.

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4.5

"Room needs to be improved"

Untidy rooms with acceptable beds but poor bathrooms.

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4.5

"Could use a good cleaning"

Rooms could be cleaner.

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4.4

"Value for money could be better"

Value for money could be better.

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9.2

"Great location"

Great location with excellent sightseeing.

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8.1

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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7.5

"Tasty breakfast"

Tasty breakfast.

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6.2

"Ordinary amenities"

Average hotel building.

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5.0

"Room is all right"

Rooms have cleanliness complaints with poor bathrooms, but beds are great. Outdated rooms with insufficient A/C.

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5.0

"Fairly good value for money"

Fairly good value for money.

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4.9

"Could use a good cleaning"

Rooms could be cleaner.

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4.2

"Complaints about WiFi"

Wifi quality could be improved.

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