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Avda Lib Bernardo O'Higgins,632 Santiago Centro , 8330066, Santiago, Chile

Review Score

Based on 4382 reviews

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8.2

Location

9.2

514 reviews

Service

8.1

1057 reviews

Breakfast

8.0

465 reviews

Cleanliness

5.6

244 reviews

WiFi

5.1

68 reviews

Value for money

5.0

131 reviews

Room

4.9

934 reviews

100% Verified Real Reviews

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9.2

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Not great access by car, with poorly rated parking. Standard parking prices.

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8.1

"Fantastic service"

Friendly, professional service, especially in the restaurant, but so-so housekeeping. Decent reception, but less impressive bar service. Room service could have been improved. Booking process should be better organized. Hotel security is ok.

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8.0

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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5.6

"Quite clean"

Rooms relatively clean, but bathroom and pool area not clean enough. Clean hotel facilities.

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5.1

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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5.0

"Fairly good value for money"

Fairly good value for money. Food is a bit overpriced. Acceptable breakfast prices. Free internet.

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4.9

"Room needs to be improved"

Kitchenette and room size alright but rooms lacking maintenance. Beds and views are impressive, but cleanliness just so-so. Small rooms and poorly cleaned bathrooms. Old rooms with complaints about the furniture, minibars, and A/C. Shower can be a problem.

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9.1

"Great location"

Near city centre in a great location. Close to public transport.

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8.5

"Tasty breakfast"

Tasty breakfast.

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7.5

"Fantastic service"

Professional and friendly reception and restaurant service.

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5.4

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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5.3

"Quite clean"

Room cleanliness is acceptable. Moderately clean hotel facilities.

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5.1

"Room is all right"

Old but mostly clean rooms, with poor bathrooms. Amply-sized rooms with excellent beds and superb views. Rooms are lacking in maintenance, with subpar A/C and furnishing. Shower can be a problem.

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4.7

"Value for money could be better"

Value for money could be better.

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8.8

"Great location"

Great location.

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7.8

"Fantastic service"

Service is acceptably professional but very friendly, with decent reception and housekeeping.

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7.3

"Tasty breakfast"

Tasty breakfast.

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6.0

"Food is all right"

Food is all right.

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5.7

"Quite clean"

Room cleanliness is acceptable.

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5.5

"Room is all right"

Rooms spacious and relatively tidy. Badly reviewed bathrooms and A/C. Shower can be a problem.

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4.5

"Value for money could be better"

Value for money could be better.

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4.2

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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8.7

"Great location"

Good location, close to public transport.

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8.2

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.1

"Tasty breakfast"

Tasty breakfast.

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6.1

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

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5.8

"Ordinary amenities"

Average hotel building.

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5.3

"Fairly good value for money"

Fairly good value for money.

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5.3

"Room is all right"

Awesome beds, and reasonably clean rooms. Guests complain about bathrooms, A/C, and outdated rooms.

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5.2

"Quite clean"

Room cleanliness is acceptable.

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4.9

"Complaints about WiFi"

Wifi quality could be improved.

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8.6

"Great location"

Good location, but hard to reach by car.

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8.0

"Tasty breakfast"

Tasty breakfast.

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7.9

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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6.8

"Food is all right"

Food is all right.

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5.4

"Quite clean"

Room cleanliness is acceptable.

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5.1

"Fairly good value for money"

Fairly good value for money.

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5.0

"Room is all right"

Fairly clean rooms, but inadequate bathrooms. Excellent beds and great views.

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