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Mercure Santiago Centro

  • hotel stars
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Avda Lib Bernardo O'Higgins,632 Santiago Centro , 8330066, Santiago, Chile

Review score

Based on 1313 hotel review

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8.1

Location

9.4

225 reviews

Breakfast

8.6

165 reviews

Service

7.8

253 reviews

WiFi

6.0

33 reviews

Room

5.2

281 reviews

Cleanliness

4.9

72 reviews

100% Verified Real Reviews

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9.4

"Great location"

Good location, close to public transport. Near downtown with great sightseeing and shopping. Not great access by car, with poorly rated parking.

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8.6

"Tasty breakfast"

Tasty breakfast.

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7.8

"Fantastic service"

Reception friendly and relatively professional, with great restaurant service.

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6.0

"Regular internet service"

Average wifi quality. Free internet.

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5.2

"Room is all right"

Big rooms with great beds and views, acceptably clean. Poor quality, old rooms with low rated A/C and furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Acceptable minibar.

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4.9

"Could use a good cleaning"

Rooms relatively clean, but bathroom and pool area not clean enough. Hotel facilities could use a good clean.

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9.4

"Great location"

Near city centre in a great location. Hard to park, but close to public transport.

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8.8

"Tasty breakfast"

Tasty breakfast.

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7.8

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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5.9

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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4.3

"Room needs to be improved"

Older and poorly cleaned rooms with inadequate A/C. Badly maintained and cleaned rooms with poor furnishings. Amply-sized rooms with excellent beds and superb views. Shower can be a problem.

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4.2

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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9.2

"Great location"

Great location.

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8.1

"Tasty breakfast"

Tasty breakfast.

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7.6

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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6.7

"Food is all right"

Food is all right.

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6.5

"Ordinary amenities"

Average hotel building.

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5.9

"Regular internet service"

Average wifi quality.

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4.9

"Room needs to be improved"

Outdated rooms and bathrooms not up to standard. Comfortable beds.

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9.0

"Great location"

Good location, close to public transport.

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8.6

"Tasty breakfast"

Tasty breakfast.

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7.6

"Fantastic service"

Friendly, acceptably professional service.

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5.7

"Comfortable"

Decently comfortable, spacious rooms with great beds.

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5.3

"Room is all right"

Rooms are large and mostly clean, with great beds.

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4.8

"Could use a good cleaning"

Room cleanliness is OK, but overall cleanliness is lacking.

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