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Mercure Santos Hotel

  • hotel stars
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Av Washington Luiz 565 Boqueirao , 11055-00, Santos, Brazil

Review score

Based on 914 hotel review

heart

8.4

Location

9.6

74 reviews

Service

7.3

71 reviews

Breakfast

6.2

40 reviews

Room

5.0

113 reviews

Vibe

3.3

10 reviews

Cleanliness

2.7

30 reviews

Wellness Area

2.0

5 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location and easy parking. Great shopping and the beach nearby.

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7.3

"Fantastic service"

Service staff are friendly, yet unprofessional and reception is poor.

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6.2

"Breakfast is average"

Breakfast is average.

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5.0

"Room is all right"

Big enough rooms with awesome views. Untidy, poorly-kept rooms with poor furniture and bathrooms.

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3.3

"Vibe is not too good"

Vibe is not too good. Good choice for a city trip. Good for business people. Awesome for families.

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2.7

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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2.0

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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9.7

"Great location"

Great location.

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7.2

"Fantastic service"

Fantastic service.

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6.2

"Breakfast is average"

Breakfast is average.

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5.8

"Fairly good value for money"

Fairly good value for money.

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5.0

"Room is all right"

Big enough rooms with awesome views. Guests complained about bathrooms and general cleanliness of the rooms.

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2.8

"Could use a good cleaning"

Rooms could be cleaner.

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9.7

"Great location"

Great location.

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6.7

"Service is adequate"

Service is adequate.

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6.7

"Breakfast is average"

Breakfast is average.

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5.9

"Fairly good value for money"

Fairly good value for money.

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5.5

"Comfortable"

Comfortable.

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5.4

"Room is all right"

Decent rooms with great views.

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7.3

"Fantastic service"

Friendly service.

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4.7

"Room needs to be improved"

Room needs to be improved.

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