cancel
register
We use cookies to help us deliver our online services. By using our website or by closing this message box, you agree to our use of cookies as described in our Cookie Policy.
use
map marker

Av Washington Luiz 565 Boqueirao , 11055-00, Santos, Brazil

Review Score

Based on 4143 reviews

heart

8.1

Location

9.2

193 reviews

Breakfast

8.1

162 reviews

Service

7.3

441 reviews

Room

4.1

507 reviews

WiFi

3.8

20 reviews

Wellness Area

2.5

9 reviews

100% Verified Real Reviews

grey circle

9.2

"Great location"

Great location. Accessible parking. Great shopping and the beach nearby. Standard parking prices.

grey circle

8.1

"Tasty breakfast"

Tasty yet pricey breakfasts.

grey circle

7.3

"Fantastic service"

Service is friendly, but so-so housekeeping. Guests complain about reception and service professionalism.

grey circle

4.1

"Room needs to be improved"

Guests liked the room size but complained about the age, cleanliness, and uncomfortable beds. View is wonderful, but rooms are in need of maintenance with poor furniture and A/C. Small rooms and poorly cleaned bathrooms. Shower was ok.

grey circle

3.8

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

2.5

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

grey circle

9.4

"Great location"

Great location.

grey circle

8.4

"Tasty breakfast"

Tasty breakfast.

grey circle

6.8

"Service is adequate"

Service is adequate.

grey circle

6.2

"Fairly good value for money"

Fairly good value for money.

grey circle

4.7

"Room needs to be improved"

Room needs to be improved. Great view.

grey circle

4.4

"More comfort would be nice"

More comfort would be nice.

grey circle

9.3

"Great location"

Great location.

grey circle

7.9

"Tasty breakfast"

Tasty breakfast.

grey circle

7.1

"Fantastic service"

Fantastic service.

grey circle

6.4

"Fairly good value for money"

Fairly good value for money.

grey circle

4.4

"Room needs to be improved"

Rooms could be cleaner. Great view.

grey circle

3.6

"Could use a good cleaning"

Rooms could be cleaner.

grey circle

7.2

"Fantastic service"

Friendly service.

grey circle

3.8

"Room needs to be improved"

Room needs to be improved.

Upload your photos

Browse Mercure Santos Hotel traveller photo gallery

Photos from travellers