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Jl Raya Darmo 68 - 78 , 60264, Surabaya, Indonesia

Review Score

Based on 4639 reviews

heart

8.5

Service

8.9

983 reviews

Breakfast

8.4

267 reviews

Food

8.4

475 reviews

Location

8.0

230 reviews

Vibe

7.4

333 reviews

Room

5.9

782 reviews

Pool

5.2

55 reviews

Wellness Area

4.6

11 reviews

Comfort

4.5

177 reviews

WiFi

3.3

53 reviews

100% Verified Real Reviews

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8.9

"Fantastic service"

Friendly service with great management and waitstaff. Great, professional service from reception and housekeeping.

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.4

"Delicious food"

Well-varied menu with delicious food, nice desserts and a decent overall experience.

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8.0

"Great location"

Great location. Easy car access but inadequate parking. Centrally located, reasonably close to shopping.

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7.4

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Relatively modern hotel. Stylish hotel. Luxurious Hotel. Good choice for a city trip.

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5.9

"Room is all right"

Rooms are old but relatively clean and moderate size, and beds are poor. Small rooms and poorly cleaned bathrooms. Great views, but low quality air conditioning, televisions, and furnishing. Shower can be a problem. Good minibar.

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5.2

"Ordinary pool"

Acceptable pools with some cleanliness complaints.

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4.6

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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4.5

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Small bathrooms, okay room size, but complaints about bed comfort.

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3.3

"Complaints about WiFi"

Wifi quality could be improved.

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8.1

"Great location"

Great location.

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8.0

"Tasty breakfast"

Tasty breakfast.

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8.0

"Fantastic service"

Friendly service.

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7.2

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

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5.4

"Room is all right"

Rooms are okay but needing better maintenance, with subpar bathrooms.

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4.8

"More comfort would be nice"

More comfort would be nice.

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9.1

"Fantastic service"

Friendly service.

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7.4

"Great location"

Great location.

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7.2

"Best value for money"

Best value for money.

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7.1

"Great amenities"

Nice building.

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7.1

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Relatively modern hotel.

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5.3

"Room is all right"

Room is all right.

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8.8

"Fantastic service"

Friendly service.

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8.3

"Great location"

Great location.

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8.3

"Tasty breakfast"

Tasty breakfast.

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6.2

"Room is all right"

Room is all right.

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9.0

"Fantastic service"

Fantastic service.

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8.0

"Great location"

Great location.

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5.9

"Room is all right"

Room is all right.

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