cancel
register
We use cookies to help us deliver our online services. By using our website or by closing this message box, you agree to our use of cookies as described in our Cookie Policy.
use
map marker

818-820 George Street NSW , 2000, Sydney, Australia

Review Score

Based on 18171 reviews

heart

8.3

Location

9.5

3493 reviews

Service

9.0

6548 reviews

Breakfast

8.2

1389 reviews

Room

6.9

5725 reviews

WiFi

6.4

417 reviews

100% Verified Real Reviews

grey circle

9.5

"Great location"

Great location. Near public transport, airport, and train station. Centrally located, near restaurants, bars, and shopping. Good accessibility by car. Parking should be cheaper.

grey circle

9.0

"Fantastic service"

Housekeeping and restaurant service are friendly. Well-managed with a nice reception and professional service, particularly at the bar. Great concierge service. Room service is average. Booking process is sufficient. Hotel security is ok. Shuttle service is ok. Recreation staff is nice.

grey circle

8.2

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

grey circle

6.9

"Room is all right"

Average-sized rooms with great beds. Somewhat clean rooms with average balconies, yet lovely views. Small rooms and poorly cleaned bathrooms. Inadequate minibars in older, poorly-maintained rooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

grey circle

6.4

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

grey circle

9.5

"Great location"

Great location. Close to public transport and the train. Central location with great sightseeing, dining out and shopping. Parking should be cheaper. Good accessibility by car.

grey circle

9.1

"Fantastic service"

Housekeeping and restaurant service are friendly. Well-managed with a nice reception and professional service, particularly at the bar. Great concierge service. Room service is average.

grey circle

8.7

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

grey circle

8.5

"Bar is awesome"

Excellent bar with great prices. Good bar service.

grey circle

7.4

"Delicious food"

Well-varied menu with delicious food, nice desserts and a decent overall experience. Food is relatively good value, and side dishes are of average quality. Untasty beef dishes & steak.

grey circle

7.2

"Great room"

Lovely rooms with pleasant views. Average cleanliness and size in old rooms, but poorly maintained. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, minibar and TV's. Shower can be a problem.

grey circle

5.9

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices. Internet is affordable. Normally priced food. Affordable beverage prices.

grey circle

4.8

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

grey circle

9.5

"Great location"

Great location. Close to public transport and the train. Central location with great sightseeing, dining out and shopping. Decent, but pricey, parking. Good accessibility by car.

grey circle

9.0

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception. Great concierge service. Housekeeping is satisfactory. Room service is average.

grey circle

9.0

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

grey circle

8.6

"Bar is awesome"

Bar is awesome.

grey circle

8.4

"Delicious food"

Dining is good value, with good food - especially desserts and fruits.

grey circle

7.4

"Great room"

The rooms are average sized, but are clean and have excellent views. Out-dated rooms with OK TV's, but poor furnishings and A/C. Badly maintained rooms with subpar minibars and TVs.

grey circle

6.0

"Ordinary pool"

Ordinary pool.

grey circle

5.2

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

grey circle

9.4

"Great location"

Great location with good access by car. Central location with great sightseeing, dining out and shopping. Close to public transport and the train.

grey circle

8.7

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception. Room service is average. Great concierge service. Housekeeping is satisfactory. Booking process is sufficient.

grey circle

8.5

"Bar is awesome"

Bar is awesome.

grey circle

7.4

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

grey circle

6.6

"Room is all right"

Clean, decently-sized rooms with average beds and lovely views. Small rooms and poorly cleaned bathrooms. Old rooms with substandard TV's, furniture and air conditioning. Room need better maintenance, and minibars are not great. Shower can be a problem.

grey circle

5.5

"Comfortable"

Mediocre comfort, room sizes and beds. Small bathrooms, noisy rooms, and deficient A/C.

grey circle

4.6

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

grey circle

9.4

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Good car access, but so-so parking.

grey circle

9.3

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception. Room service is average. Great concierge service.

grey circle

8.3

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

grey circle

7.4

"Great room"

Good rooms with great views. Outdated rooms which are relatively clean, but in need of maintenance, with subpar TV's. Untidy bathrooms and bad A/C, minibar and furniture. Shower can be a problem.

grey circle

6.2

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices. Normally priced food. Internet is affordable.

grey circle

4.1

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

Upload your photos

Browse Mercure Sydney traveller photo gallery

Photos from travellers