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Mercure Sydney

  • hotel stars
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818-820 George Street NSW , 2000, Sydney, Australia

Review score

Based on 6183 hotel review

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8.1

Location

9.6

1807 reviews

Service

8.8

1736 reviews

Breakfast

7.9

416 reviews

Value for money

5.9

567 reviews

Pool

5.8

191 reviews

Cleanliness

5.5

612 reviews

Room

5.5

1869 reviews

WiFi

5.4

245 reviews

Amenities

5.0

353 reviews

Vibe

4.2

326 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location. Near public transport, airport, and train station. Central location with great sightseeing, dining out and shopping. Decent, but pricey, parking. Good accessibility by car.

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8.8

"Fantastic service"

Friendly and professional staff, and great laundry service. Great reception, waitstaff, and management. Great concierge service. Housekeeping is satisfactory. Room service is average. Booking process should be better organized. Shuttle service is ok.

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7.9

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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5.9

"Fairly good value for money"

Fairly good value for money. Free internet. Acceptable breakfast prices. Food is a bit overpriced.

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5.8

"Ordinary pool"

Acceptable pools with some cleanliness complaints.

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5.5

"Quite clean"

Rooms are moderately tidy but pool area could use more attention. Hotel facilities could use a good clean. The bathrooms and dining area need some cleaning.

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5.5

"Room is all right"

Views are good, menus are average, and rooms are acceptably clean. Poorly-maintained, small, old rooms with inadequate A/C. Small rooms and poorly cleaned bathrooms. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem.

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5.4

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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5.0

"Ordinary amenities"

Older facilities and unpleasant entrance area. Architecture not so nice. Elevator in need of updating.

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4.2

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Hotel is relatively stylish. Entrance area is not particularly attractive. Good for business people. Good choice for a city trip.

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9.5

"Great location"

Great location. Close to public transport and the train. Central location with great sightseeing, dining out and shopping. Decent, but pricey, parking. Good accessibility by car.

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8.9

"Fantastic service"

Service is friendly, with relatively good housekeeping and restaurant service. Great concierge service. Room service is average.

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8.2

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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5.7

"Ordinary pool"

Ordinary pool.

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5.7

"Fairly good value for money"

Fairly good value for money. Free internet. Acceptable breakfast prices. Food is a bit overpriced.

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5.4

"Room is all right"

Awesome beds, and reasonably clean rooms. Poorly-maintained, small rooms with subpar TV's and furniture. Small rooms and poorly cleaned bathrooms. Outdated rooms with poor kitchenettes, minibars and A/C. Shower can be a problem.

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5.2

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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4.6

"Amenities are not the best"

Older facilities and unpleasant entrance area.

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4.1

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish.

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9.6

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Good accessibility by car. Decent, but pricey, parking.

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8.8

"Fantastic service"

Professional and warm service and acceptable housekeeping. Great concierge service. Room service is average.

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7.7

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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6.1

"Ordinary pool"

Ordinary pool.

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5.9

"Fairly good value for money"

Fairly good value for money. Free internet. Acceptable breakfast prices. Food is a bit overpriced.

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5.4

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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5.2

"Comfortable"

Beds are decent and generally comfortable. Small rooms and bathrooms, with insufficient A/C and too much noise.

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5.2

"Room is all right"

Rooms are cramped and old, but beds and overall cleanliness are satisfactory. Small rooms and poorly cleaned bathrooms. Badly maintained rooms with poor air conditioning, televisions, and furniture. Shower can be a problem.

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5.0

"Ordinary amenities"

Uninspiring entrance area with decent amenities and outdated facilities.

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4.1

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish.

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9.4

"Great location"

Great location. Close to public transport and the train. Central location with great sightseeing, dining out and shopping. Good car access, but so-so parking.

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8.4

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping. Room service is average. Great concierge service.

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7.4

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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6.0

"Room is all right"

Average cleanliness and size in old rooms, but poorly maintained. Excellent beds and great views. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, minibar and TV's. Shower can be a problem.

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5.8

"Fairly good value for money"

Fairly good value for money. Free internet. Food is a bit overpriced. Acceptable breakfast prices.

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5.5

"Ordinary pool"

Ordinary pool.

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5.2

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Hotel facilities could use a good clean.

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5.2

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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4.9

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area.

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4.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel is relatively stylish. Entrance area is not particularly attractive.

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9.8

"Great location"

Great location with excellent sightseeing. Close to public transport and the train. Good accessibility by car.

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8.8

"Fantastic service"

Friendly service and great reception.

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6.5

"Fairly good value for money"

Fairly good value for money. Free internet.

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5.6

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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5.5

"Comfortable"

Beds are decent and generally comfortable.

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5.2

"Room is all right"

Rooms are quite clean and beds are standard.

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5.0

"Ordinary amenities"

Amenities and facilities adequate but in need of updating.

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4.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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