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265 Little Bourke Street , 3000, Melbourne, Australia

Review Score

Based on 16383 reviews

heart

7.9

Location

9.7

4767 reviews

Service

8.8

5002 reviews

Breakfast

7.6

1283 reviews

WiFi

7.1

271 reviews

Room

5.7

6154 reviews

Comfort

3.1

3368 reviews

Amenities

2.4

1425 reviews

100% Verified Real Reviews

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9.7

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly.

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8.8

"Fantastic service"

Friendly service and management and housekeeping are alright. Reception, bar and restaurant service very professional. Great concierge service. Booking process is sufficient. Room service could have been improved. Great valet service. Recreation staff is nice. Great hotel security.

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7.6

"Tasty breakfast"

Great and affordable breakfast.

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7.1

"Good internet service"

Fast and cheap WiFi.

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5.7

"Room is all right"

Decent rooms with passable beds, but badly kept up. Clean rooms, though small and old with lacking views. Small but relatively clean bathrooms. Kitchenette, minibar, A/C and furniture not great quality. Shower was ok.

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3.1

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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2.4

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice. Handicap accessible facilities are all right. Adequate meeting & event facilities.

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9.5

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly.

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9.1

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception. Housekeeping is satisfactory. Great valet service. Room service could have been improved. Great concierge service.

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8.1

"Tasty breakfast"

Great and affordable breakfast.

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5.7

"Room is all right"

Rooms are quite clean and beds are standard. Small, outdated rooms in need of better maintenance. Small but relatively clean bathrooms. No view, with subpar minibars, furniture and air conditioning. Shower was ok.

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5.6

"Regular internet service"

WiFi is good value.

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3.4

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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2.8

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating. Architecture not so nice.

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9.7

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking.

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9.0

"Fantastic service"

Great, friendly housekeeping. Professional service at the reception and restaurant. Great concierge service. Booking process is sufficient.

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7.4

"Tasty breakfast"

Great and affordable breakfast.

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5.9

"Room is all right"

Decent rooms with passable beds, but badly kept up. Clean rooms. Poor air conditioning and minibars in small rooms with no view. Small but relatively clean bathrooms. Outdated rooms with substandard TVs, kitchenettes and furnishings. Shower was ok.

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5.8

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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3.6

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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2.9

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice.

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9.5

"Great location"

Great location with good access by car. Good shopping and sightseeing.

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7.6

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping. Room service could have been improved.

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7.0

"Tasty breakfast"

Affordable, fairly tasty breakfasts.

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5.0

"Room is all right"

Decent, but small and outdated, rooms, and badly reviewed minibars. Poorly maintained rooms with subpar beds and furniture, and inadequate A/C. Clean rooms. Acceptable rooms with small bathrooms. Shower was ok.

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4.7

"Complaints about WiFi"

Wifi quality could be improved.

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1.9

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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1.9

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating.

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9.8

"Great location"

Well-located, although unfortunately the parking isn't easy. Near downtown with great sightseeing and shopping.

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8.9

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping. Great concierge service. Room service could have been improved.

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7.5

"Tasty breakfast"

Great and affordable breakfast.

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5.6

"Room is all right"

Decent, but small and outdated, rooms, and badly reviewed minibars. Poorly maintained rooms with subpar beds and furniture, and inadequate A/C. Clean rooms. Small but relatively clean bathrooms. Shower was ok.

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5.0

"Regular internet service"

WiFi is good value.

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2.9

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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2.4

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

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