cancel
register
We use cookies to help us deliver our online services. By using our website or by closing this message box, you agree to our use of cookies as described in our Cookie Policy.
use
map marker

265 Little Bourke Street , 3000, Melbourne, Australia

Review Score

Based on 16048 reviews

heart

7.9

Location

9.7

4868 reviews

Service

8.9

5286 reviews

Bar and Beverages

8.6

176 reviews

Breakfast

7.7

1265 reviews

WiFi

5.1

286 reviews

Room

4.8

6369 reviews

Comfort

3.2

3447 reviews

Amenities

2.2

1525 reviews

100% Verified Real Reviews

grey circle

9.7

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly. Close to public transport and the train.

grey circle

8.9

"Fantastic service"

Friendly service, good housekeeping, and decent management. Reception, bar and restaurant service very professional. Great concierge service. Room service could have been improved. Great valet service. Hotel security is ok. Recreation staff is nice. Good shuttle service. Laundry service can be improved.

grey circle

8.6

"Bar is awesome"

Great, affordable bar with good drinks. Good bar service.

grey circle

7.7

"Tasty breakfast"

Great and affordable breakfast.

grey circle

5.1

"Regular internet service"

Regular internet service.

grey circle

4.8

"Room needs to be improved"

Poorly maintained rooms with subpar televisions, air conditioning, and views. Rooms are tidy, with decent beds. Rooms are small and old with poor minibars and kitchenettes. Small but relatively clean bathrooms. Shower was ok.

grey circle

3.2

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

grey circle

2.2

"Amenities are not the best"

Old facilities and poor entrance area, but okay hotel grounds. Elevator in need of updating. Architecture not so nice. Handicap accessible facilities are all right. Good meeting & event facilities. Good outdoor sports facilities.

grey circle

9.6

"Great location"

Well-located, although unfortunately the parking isn't easy. Central location with great sightseeing, dining out and shopping. Close to public transport and the train.

grey circle

9.0

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Great concierge service. Average restaurant service. Room service could have been improved. Great valet service.

grey circle

7.9

"Tasty breakfast"

Great and affordable breakfast.

grey circle

4.7

"Complaints about WiFi"

Complaints about WiFi.

grey circle

4.3

"Room needs to be improved"

Small, outdated rooms in need of better maintenance. Rooms are quite clean and beds are standard. Small but relatively clean bathrooms. No view, with subpar minibars, furniture and air conditioning. Shower was ok.

grey circle

3.2

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

grey circle

2.1

"Amenities are not the best"

Old facilities and poor entrance area, but okay hotel grounds. Elevator in need of updating. Architecture not so nice.

grey circle

9.7

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking.

grey circle

9.1

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Booking process is sufficient.

grey circle

7.5

"Tasty breakfast"

Great and affordable breakfast.

grey circle

5.5

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

grey circle

5.0

"Room is all right"

Decent rooms with passable beds, but badly kept up. Clean rooms, though small and old with lacking views. Small but relatively clean bathrooms. Kitchenette, minibar, A/C and furniture not great quality. Shower was ok.

grey circle

3.7

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

grey circle

2.2

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating.

grey circle

9.8

"Great location"

Good location, close to public transport. Near downtown with great sightseeing and shopping. Parking is rare.

grey circle

8.8

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Great concierge service.

grey circle

7.6

"Tasty breakfast"

Great and affordable breakfast.

grey circle

4.7

"Complaints about WiFi"

Complaints about WiFi.

grey circle

4.5

"Room needs to be improved"

Poorly maintained rooms with complaints about furnishing, views, and A/C. Outdated, small rooms with bad beds and minibars. Small but relatively clean bathrooms. Clean rooms. Shower was ok.

grey circle

2.9

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

grey circle

1.8

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

grey circle

9.6

"Great location"

Great location with good access by car. Good shopping and sightseeing.

grey circle

8.3

"Fantastic service"

Efficient, friendly service with a nice reception.

grey circle

7.6

"Tasty breakfast"

Tasty breakfast.

grey circle

5.1

"Regular internet service"

Regular internet service. Wifi quality could be improved.

grey circle

5.0

"Room is all right"

Poorly-maintained, small, old rooms with inadequate A/C. Clean rooms, decent beds and bathrooms.

grey circle

3.4

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Average beds.

grey circle

2.5

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating.

Upload your photos

Browse Mercure Welcome Melbourne traveller photo gallery

Photos from travellers