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Mercure Welcome Melbourne

  • hotel stars
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265 Little Bourke Street , 3000, Melbourne, Australia

Review score

Based on 7443 hotel review

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8.0

Location

9.8

2788 reviews

Service

8.9

1925 reviews

Breakfast

7.9

494 reviews

WiFi

5.8

167 reviews

Room

4.5

2742 reviews

Comfort

3.1

1720 reviews

Amenities

2.5

706 reviews

100% Verified Real Reviews

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9.8

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Decent, but pricey, parking. Good accessibility by car.

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8.9

"Fantastic service"

Efficient, friendly service with a nice reception. Average wait staff and housekeeping. Great concierge service. Smooth booking process. Great hotel security. Great valet service. Recreation staff is nice. Good shuttle service. Laundry service can be improved.

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7.9

"Tasty breakfast"

Tasty breakfast.

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5.8

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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4.5

"Room needs to be improved"

Rooms are lacking in maintenance, with subpar A/C and furnishing. Decent beds and views, and clean enough rooms. Old, cramped rooms with poor minibars. Small but relatively clean bathrooms. Shower was ok.

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3.1

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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2.5

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice. Outdoor sports facilities are ok. Good handicap accessible facilities.

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9.7

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking.

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9.2

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception. Housekeeping is satisfactory. Great concierge service. Great valet service. Room service could have been improved.

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7.9

"Tasty breakfast"

Great and affordable breakfast.

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5.7

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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4.0

"Room needs to be improved"

Poorly-maintained rooms with subpar TVs. Bad furniture, with decent beds and views and acceptable cleanliness. Small, old rooms with deficient A/C and minibars. Small but relatively clean bathrooms. Shower was ok.

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3.0

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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2.1

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice.

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9.7

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Good car access, but so-so parking.

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9.0

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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7.7

"Tasty breakfast"

Tasty breakfast.

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6.1

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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4.4

"Room needs to be improved"

Small, outdated rooms in need of better maintenance. Moderately tidy rooms and ok beds but poor furniture and A/C. Small but relatively clean bathrooms. Shower can be a problem.

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3.4

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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2.5

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating.

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9.9

"Great location"

Good location, close to public transport. Near downtown with great sightseeing and shopping. Average parking.

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8.7

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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7.8

"Tasty breakfast"

Tasty breakfast.

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5.6

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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4.3

"Room needs to be improved"

Rooms are lacking in maintenance, with subpar A/C and furnishing. Decent beds and views, and clean enough rooms. Small but relatively clean bathrooms. Old, cramped rooms with poor minibars. Shower was ok.

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2.9

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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1.8

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

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9.8

"Great location"

Great location with good access by car. Good shopping and sightseeing.

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8.9

"Fantastic service"

Friendly service and great reception.

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8.5

"Best value for money"

Best value for money.

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8.0

"Tasty breakfast"

Tasty breakfast.

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4.3

"Room needs to be improved"

Small and poorly maintained rooms. Okay bathrooms and beds in decently clean rooms.

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3.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.0

"More comfort would be nice"

Rooms are average, though small, lacking comfort, and quite noisy.

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2.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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