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Jalan Tun Abang Haji Openg, 93000, Kuching, Malaysia

Review Score

Based on 2425 reviews

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7.4

Location

9.5

303 reviews

Service

7.2

327 reviews

Breakfast

6.1

91 reviews

Room

4.4

715 reviews

Vibe

4.1

230 reviews

WiFi

3.2

55 reviews

Cleanliness

2.6

231 reviews

Wellness Area

2.1

15 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Parking is good and affordable.

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7.2

"Fantastic service"

Good enough management and very friendly staff. Service, housekeeping and reception are all fine. Room service could have been improved. Hotel security is ok.

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6.1

"Breakfast is average"

Decent and moderately priced breakfast.

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4.4

"Room needs to be improved"

Rooms need more cleaning and maintenance, with poorly rated minibars. Out-dated rooms with poor beds, furniture, and kitchenettes. Bathrooms are large but with substandard cleaning. Spacious rooms with excellent views.

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4.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Pleasant entrance area. Luxurious Hotel. Good choice for a city trip. Suitable for solo travelers.

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3.2

"Complaints about WiFi"

Wifi quality could be improved.

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2.6

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

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2.1

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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9.5

"Great location"

Great location. Good shopping and sightseeing.

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7.1

"Fantastic service"

Friendly service, but housekeeping was less impressive.

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6.3

"Breakfast is average"

Breakfast is average.

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4.5

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Guests disliked the beds, furnishing, and TVs, and complained about bathroom cleanliness. Spacious rooms with excellent views.

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2.6

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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2.2

"Complaints about WiFi"

Wifi quality could be improved.

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9.5

"Great location"

Great location.

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7.5

"Fantastic service"

Friendly service.

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6.4

"Food is all right"

Food is all right.

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6.2

"Breakfast is average"

Breakfast is average.

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4.0

"Room needs to be improved"

Spacious rooms, but poorly maintained and cleaned with subpar bathrooms.

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4.0

"Vibe is not too good"

Vibe is not too good.

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2.7

"Could use a good cleaning"

Rooms could be cleaner.

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9.6

"Great location"

Great location.

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7.2

"Fantastic service"

Friendly service.

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5.8

"Comfortable"

Reasonably comfortable, large rooms, but disliked beds.

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3.6

"Room needs to be improved"

Poor cleanliness in outdated rooms, with bed and bathroom complaints. Spacious rooms.

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3.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.2

"Could use a good cleaning"

Rooms could be cleaner.

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2.2

"Complaints about WiFi"

Wifi quality could be improved.

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