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Jalan Tun Abang Haji Openg, 93000, Kuching, Malaysia

Review Score

Based on 1686 reviews

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7.1

Location

9.6

260 reviews

Service

6.7

261 reviews

Breakfast

5.5

71 reviews

Room

3.5

520 reviews

Vibe

3.4

164 reviews

WiFi

2.6

46 reviews

Cleanliness

2.5

175 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Excellent parking and car access.

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6.7

"Service is adequate"

Management and reception are decent and somewhat professional. Housekeeping can be a problem. Great hotel security. Room service is average.

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5.5

"Breakfast is average"

Breakfast is average.

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3.5

"Room needs to be improved"

Rooms need more cleaning and maintenance, with poorly rated minibars. Poor TV's, unsightly furniture, dirty bathrooms and out-dated rooms. Spacious rooms with subpar beds and A/C. Average view. Shower can be a problem.

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3.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Pleasant entrance area. Hotel is relatively stylish. Luxurious Hotel. Good choice for a city trip. Suitable for solo travelers.

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2.6

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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2.5

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

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9.7

"Great location"

Great location and easy parking. Near downtown with great sightseeing and shopping.

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6.2

"Service is adequate"

Okay reception, poor housekeeping, and friendly but unprofessional service.

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5.6

"Breakfast is average"

Breakfast is average.

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3.9

"Room needs to be improved"

Outdated rooms with complaints about minibars, A/C, and cleanliness. Spacious rooms with great views, but poor maintenance and subpar beds. Some guests complained about bathroom cleanliness; kitchenettes, furniture and TV's are not great. Shower can be a problem.

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2.8

"Complaints about WiFi"

Wifi quality could be improved.

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2.5

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area.

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9.6

"Great location"

Great location.

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7.1

"Fantastic service"

Friendly service.

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5.8

"Comfortable"

Reasonably comfortable, large rooms, but disliked beds.

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3.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.2

"Room needs to be improved"

Guests complain about cleanliness, maintenance, and furnishing. Big but somewhat old rooms, and problems with the beds and bathrooms.

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2.6

"Complaints about WiFi"

Wifi quality could be improved.

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2.2

"Could use a good cleaning"

Rooms could be cleaner.

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9.6

"Great location"

Great location.

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7.3

"Fantastic service"

Friendly service.

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3.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.5

"Room needs to be improved"

Poorly cleaned, old rooms and bathrooms. Large but poorly-maintained rooms, and uncomfortable beds.

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2.7

"Could use a good cleaning"

Rooms could be cleaner.

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9.7

"Great location"

Great location.

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6.7

"Service is adequate"

Service is average, but very friendly.

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3.5

"Room needs to be improved"

Room needs to be improved.

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