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Jalan Tun Abang Haji Openg, 93000, Kuching, Malaysia

Review Score

Based on 2168 reviews

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7.2

Location

9.4

280 reviews

Service

6.9

307 reviews

Breakfast

5.9

84 reviews

Room

3.1

656 reviews

Wellness Area

2.2

15 reviews

Cleanliness

2.1

216 reviews

WiFi

1.9

50 reviews

100% Verified Real Reviews

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9.4

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Great accessibility by car with affordable parking.

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6.9

"Service is adequate"

Service is average, but very friendly. Housekeeping and management are lacking. Room service could have been improved. Hotel security is ok.

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5.9

"Breakfast is average"

Breakfast is decent but expensive.

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3.1

"Room needs to be improved"

Guests complain about the age and cleanliness of the rooms, the minibars, and the TVs. Room maintenance is lacking, as are beds, kitchenettes and furnishings. Bathrooms are large but with substandard cleaning. Spacious rooms with excellent views.

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2.2

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities. Fitness area can be optimized.

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2.1

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

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1.9

"Complaints about WiFi"

Wifi quality could be improved.

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9.4

"Great location"

Great location. Good shopping and sightseeing.

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7.0

"Fantastic service"

Poor quality housekeeping, but decent, friendly service staff.

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6.0

"Breakfast is average"

Breakfast is average.

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3.9

"Room needs to be improved"

Outdated rooms with complaints about minibars, A/C, and cleanliness. Spacious rooms with great views, but poor maintenance and subpar beds. Some guests complained about bathroom cleanliness; kitchenettes, furniture and TV's are not great.

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2.2

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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2.1

"Complaints about WiFi"

Wifi quality could be improved.

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9.4

"Great location"

Great location.

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7.6

"Delicious food"

Delicious food.

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7.3

"Fantastic service"

Friendly service.

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6.0

"Breakfast is average"

Breakfast is average.

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3.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.4

"Room needs to be improved"

Poorly cleaned, old rooms and bathrooms. Large but poorly-maintained rooms, and uncomfortable beds.

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2.4

"Could use a good cleaning"

Rooms could be cleaner.

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9.5

"Great location"

Great location.

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7.0

"Fantastic service"

Service is average, but very friendly.

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5.8

"Comfortable"

Reasonably comfortable, large rooms, but disliked beds.

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3.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.1

"Room needs to be improved"

Badly cleaned rooms and uncomfortable beds and furniture. Large, old rooms with subpar bathrooms.

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2.1

"Complaints about WiFi"

Wifi quality could be improved.

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1.8

"Could use a good cleaning"

Rooms could be cleaner.

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6.7

"Service is adequate"

Service is adequate.

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2.9

"Room needs to be improved"

Room needs to be improved.

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