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Merdeka Palace Hotel & Suites

  • hotel stars
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Jalan Tun Abang Haji Openg, 93000, Kuching, Malaysia

Review score

Based on 1437 hotel review

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7.2

Location

9.7

252 reviews

Service

7.5

247 reviews

Breakfast

6.5

53 reviews

Room

3.7

432 reviews

Vibe

3.6

154 reviews

WiFi

3.3

48 reviews

Cleanliness

2.2

155 reviews

Wellness Area

1.7

9 reviews

100% Verified Real Reviews

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9.7

"Great location"

Great location. Near downtown with great sightseeing and shopping. Fairly accessible by car with easy parking.

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7.5

"Fantastic service"

Friendly, acceptably professional service. Housekeeping and management are lacking. Great hotel security. Room service is average.

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6.5

"Breakfast is average"

Decent and moderately priced breakfast.

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3.7

"Room needs to be improved"

Insufficiently well cleaned rooms and bathrooms, with poor beds and TV's. Big rooms with nice views, yet somewhat old and neglected. Despite the decent kitchenettes, the A/C, minibars, and furniture are all subpar. Shower can be a problem.

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3.6

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Pleasant entrance area. Hotel is relatively stylish. Luxurious Hotel. Good choice for a city trip. Suitable for solo travelers.

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3.3

"WiFi system needs upgrading"

WiFi's cheap, but of subpar quality.

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2.2

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

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1.7

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.7

"Great location"

Great location and easy parking. Near downtown with great sightseeing and shopping.

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7.0

"Fantastic service"

Friendly but only somewhat professional service with okay reception and poor housekeeping.

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6.6

"Breakfast is average"

Breakfast is average.

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4.0

"Room needs to be improved"

Insufficiently well cleaned rooms and bathrooms, with poor beds and TV's. Big rooms with nice views, yet somewhat old and neglected. Despite the decent kitchenettes, the A/C, minibars, and furniture are all subpar. Shower can be a problem.

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3.4

"WiFi system needs upgrading"

WiFi system needs upgrading.

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2.3

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area.

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9.7

"Great location"

Great location.

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7.8

"Fantastic service"

Friendly service.

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3.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.3

"Room needs to be improved"

Guests complain about cleanliness, maintenance, and furnishing. Big but somewhat old rooms, and problems with the beds and bathrooms.

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3.3

"WiFi system needs upgrading"

Wifi quality could be improved.

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2.0

"Could use a good cleaning"

Rooms could be cleaner.

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9.5

"Great location"

Great location near lots of shopping.

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7.9

"Fantastic service"

Friendly service.

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4.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.8

"Room needs to be improved"

Poorly cleaned, old rooms and bathrooms. Large but poorly-maintained rooms, and uncomfortable beds.

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3.4

"WiFi system needs upgrading"

WiFi system needs upgrading.

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2.3

"Could use a good cleaning"

Rooms could be cleaner.

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9.8

"Great location"

Great location.

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7.9

"Delicious food"

Delicious food.

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7.5

"Fantastic service"

Friendly service.

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5.5

"Comfortable"

Rooms are big and moderately comfortable.

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3.9

"Vibe is not too good"

Vibe is not too good.

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3.8

"Room needs to be improved"

Spacious, yet somewhat poorly rated rooms.

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