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18-20 BANK PLACE , 3000, Melbourne, Australia

Review Score

Based on 647 reviews

heart

7.7

Location

9.3

295 reviews

Value for money

9.1

84 reviews

Service

8.8

155 reviews

Bar and Beverages

7.5

21 reviews

Room

5.0

281 reviews

Amenities

4.5

54 reviews

WiFi

4.4

23 reviews

Comfort

4.1

173 reviews

Vibe

3.6

53 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location with good parking availability. Central location with great sightseeing, dining out and shopping. Close to public transport and the train.

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9.1

"Best value for money"

Best value for money. Free internet.

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8.8

"Fantastic service"

Efficient, friendly service with a nice reception. Management is alright, but housekeeping is not great. Laundry service can be improved.

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7.5

"Bar is awesome"

Bar is awesome.

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5.0

"Room is all right"

Small, outdated rooms in need of better maintenance. Rooms are quite clean and beds are standard. Small rooms and poorly cleaned bathrooms. No view, with subpar minibars, furniture and air conditioning. Shower can be a problem. Good kitchenette.

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4.5

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Beautiful architecture.

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4.4

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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4.1

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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3.6

"Vibe is not too good"

Vibe is not too good. Atmosphere could be friendlier. Hotel could use some updating. Entrance area is not particularly attractive. Stylish hotel. Suitable for solo travelers.

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9.3

"Great location"

Good location, close to public transport. Good restaurants & bars in the area.

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9.1

"Best value for money"

Best value for money.

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8.8

"Fantastic service"

Friendly service.

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5.1

"Quite clean"

Cleanliness is lacking in rooms and bathrooms.

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4.8

"Complaints about WiFi"

Wifi quality could be improved.

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4.7

"Room needs to be improved"

Inadequately maintained and cleaned rooms with poor A/C. Awesome beds, and reasonably clean rooms. Shower can be a problem.

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4.2

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Comfortable beds.

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4.2

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.0

"Vibe is not too good"

Vibe is not too good.

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9.2

"Best value for money"

Best value for money.

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8.9

"Great location"

Great location.

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8.7

"Fantastic service"

Friendly service.

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5.3

"Room is all right"

Rooms are quite small but generally OK with adequate beds.

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4.2

"More comfort would be nice"

Rooms are average, though small, lacking comfort, and quite noisy.

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9.0

"Best value for money"

Best value for money.

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8.8

"Fantastic service"

Friendly service.

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8.8

"Great location"

Great location.

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4.7

"Room needs to be improved"

Rooms could be larger.

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3.8

"More comfort would be nice"

Small and uncomfortable rooms.

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9.3

"Great location"

Great location.

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8.9

"Best value for money"

Best value for money.

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8.5

"Fantastic service"

Fantastic service.

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4.8

"Room needs to be improved"

Rooms could be larger.

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3.9

"More comfort would be nice"

Small and uncomfortable rooms.

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