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31, Place de Brouckere, 1000, Brussel, Belgium

Review Score

Based on 2963 reviews

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8.0

Location

9.3

613 reviews

Service

7.6

694 reviews

Amenities

7.3

407 reviews

Vibe

6.4

582 reviews

Breakfast

5.9

238 reviews

Room

5.5

935 reviews

Cleanliness

5.2

171 reviews

Wellness Area

3.5

16 reviews

WiFi

3.5

86 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Not great access by car, with poorly rated parking.

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7.6

"Fantastic service"

Mostly friendly and professional service, but bad restaurant service. Reception and management are fine. Room service is average. Great concierge service. Smooth booking process. Great valet service.

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7.3

"Great amenities"

Great buildings with excellent terrace and entrance. Beautiful architecture. Elevator in need of updating. Grounds are fine, but with outdated facilities.

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6.4

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel. Pleasant entrance area. Hotel is relatively luxurious. Nice for romantic trips. Luxury hotel. Good for business people.

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5.9

"Breakfast is average"

Breakfast is decent but expensive.

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5.5

"Room is all right"

Rooms are relatively tidy, but furniture is poor quality, with substandard TV's and A/C. Large rooms with great beds but needing updating. Bathrooms are large but with substandard cleaning. Decent views and okay minibars. Shower can be a problem.

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5.2

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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3.5

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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3.5

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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9.0

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Not great access by car, with poorly rated parking. Close to public transport and the train.

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7.1

"Fantastic service"

Poorly rated restaurant service, although reception is OK with friendly, fairly professional service. Room service is average. Great concierge service.

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6.2

"Breakfast is average"

Breakfast is decent but expensive.

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6.2

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel. Pleasant entrance area. Hotel is relatively luxurious.

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5.4

"Room is all right"

Rooms are standard overall, but very spacious with comfortable beds. Bathrooms are large but with substandard cleaning. Guests complain about cleanliness, maintenance, and furnishing. Rooms need updating with bad TV's and A/C. Decent views and okay minibars. Shower can be a problem.

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4.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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3.5

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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3.2

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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9.2

"Great location"

Good location, close to public transport.

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7.4

"Fantastic service"

Service is professional and friendly. Reception is alright, but restaurant service is disappointing.

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7.0

"Great amenities"

Ordinary amenities. Great hotel buildings and entrance area. Beautiful architecture. Elevator in need of updating.

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6.5

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel. Pleasant entrance area. Hotel is relatively luxurious.

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5.7

"Breakfast is average"

Breakfast is decent but expensive.

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5.3

"Fairly good value for money"

Fairly good value for money. High priced breakfast.

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5.0

"Quite clean"

Buildings are reasonably clean, but less well kept up rooms.

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4.5

"Room needs to be improved"

Poorly maintained and cleaned rooms with poor furnishings and TV's. Outdated rooms with bad A/C but beds and views are alright. Spacious rooms with okay minibars. The bathrooms are large but otherwise not very highly rated.

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3.8

"Complaints about WiFi"

Wifi quality could be improved.

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3.5

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.3

"Great location"

Great location.

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7.3

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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7.0

"Great amenities"

Amenities and facilities adequate but in need of updating. Great hotel buildings and entrance area. Elevator in need of updating.

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6.0

"Breakfast is average"

Breakfast is average.

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6.0

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Pleasant entrance area. Hotel is relatively luxurious.

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5.1

"Quite clean"

Buildings are reasonably clean, but less well kept up rooms.

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5.1

"Room is all right"

Rooms and beds are okay but need better maintenance, and the bathrooms need work. Old, poorly maintained rooms with substandard A/C and furnishings. Spacious rooms.

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9.2

"Great location"

Good location, close to public transport.

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7.7

"Fantastic service"

Friendly service.

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5.9

"Fairly good value for money"

Fairly good value for money.

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5.6

"Breakfast is average"

Breakfast is average.

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5.1

"Room is all right"

Rooms are OK with typical minibars, although poorly-maintained. Spacious rooms with standard bathrooms. Shower can be a problem.

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4.0

"Complaints about WiFi"

Wifi quality could be improved.

Photos from travellers