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31, Place de Brouckere, 1000, Brussel, Belgium

Review Score

Based on 3019 reviews

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8.0

Location

9.4

613 reviews

Service

7.6

710 reviews

Amenities

7.5

420 reviews

Vibe

6.5

586 reviews

Breakfast

5.7

245 reviews

Room

5.5

932 reviews

Cleanliness

5.3

174 reviews

Wellness Area

3.8

15 reviews

WiFi

3.5

91 reviews

100% Verified Real Reviews

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9.4

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. So-so car access and parking. Standard parking prices.

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7.6

"Fantastic service"

Reception is decent, with overall friendly and professional service. Poorly managed with subpar restaurant service. Room service is perfect. Great concierge service. Smooth booking process. Great valet service.

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7.5

"Great amenities"

Great buildings with excellent terrace and entrance. Beautiful architecture. Grounds are fine, but with outdated facilities. Elevator in need of updating.

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6.5

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel. Pleasant entrance area. Hotel is relatively luxurious. Nice for romantic trips. Luxury hotel. Good for business people.

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5.7

"Breakfast is average"

Breakfast is decent but expensive.

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5.5

"Room is all right"

Rooms are large and mostly clean, with great beds. Bathrooms are large but with substandard cleaning. No views, poor furnishings and substandard room maintenance. Rooms need updating with bad TV's and A/C. Kitchenettes and minibars are as expected. Shower can be a problem.

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5.3

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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3.8

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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3.5

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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9.1

"Great location"

Good location, close to public transport. Near downtown with great sightseeing and shopping. Accessible by car, but parking is a hassle.

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7.0

"Fantastic service"

Poorly rated restaurant service, although reception is OK with friendly, fairly professional service. Room service is average.

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6.1

"Breakfast is average"

Breakfast is decent but expensive.

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6.1

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel. Pleasant entrance area. Hotel is relatively luxurious.

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5.5

"Room is all right"

Rooms are OK with typical minibars, although poorly-maintained. Comfortable beds in spacious rooms. Bathrooms are large but with substandard cleaning. Complaints about age, cleanliness, and furnishing of the rooms. TV's not great and no view. Shower can be a problem.

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4.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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3.7

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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3.2

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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9.2

"Great location"

Good location, close to public transport.

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7.4

"Fantastic service"

Poorly rated restaurant service, although reception is OK with friendly, fairly professional service.

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7.1

"Great amenities"

Great hotel buildings and entrance area. Beautiful architecture. Elevator in need of updating.

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6.5

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel. Pleasant entrance area. Hotel is relatively luxurious.

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5.4

"Breakfast is average"

Breakfast is decent but expensive.

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5.1

"Quite clean"

Buildings are reasonably clean, but less well kept up rooms.

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4.3

"Room needs to be improved"

Older and poorly cleaned rooms with inadequate A/C. Rooms are poorly-maintained, but big with comfortable beds. The bathrooms are large but otherwise not very highly rated. Poor views, furniture, and TV's. Acceptable minibar.

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3.8

"Complaints about WiFi"

Wifi quality could be improved.

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9.3

"Great location"

Great location.

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7.5

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.0

"Great amenities"

Great buildings with exceptional entrance area, but outdated facilities.

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5.9

"Fairly good value for money"

Fairly good value for money.

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5.8

"Breakfast is average"

Breakfast is average.

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5.8

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel. Pleasant entrance area.

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5.5

"Room is all right"

Fairly clean rooms, but old with inadequate A/C and furniture. Large but poorly maintained rooms and bathrooms, with great beds.

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5.2

"Quite clean"

Room cleanliness is acceptable.

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9.4

"Great location"

Good location, close to public transport.

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7.7

"Great amenities"

Great hotel buildings and entrance area.

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7.6

"Fantastic service"

Friendly service.

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6.9

"Decent vibe"

OK vibe and a friendly atmosphere. Pleasant entrance area. Hotel could use some updating.

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6.1

"Fairly good value for money"

Fairly good value for money.

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5.4

"Breakfast is average"

Breakfast is average.

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5.1

"Room is all right"

Rooms are OK with typical minibars, although poorly-maintained. Large rooms with below average bathrooms. Shower can be a problem.

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4.0

"Complaints about WiFi"

Wifi quality could be improved.

Photos from travellers