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8 Franklin Street , 3000, Melbourne, Australia

Review Score

Based on 960 reviews

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8.2

Bar and Beverages

10.0

8 reviews

Wellness Area

9.8

41 reviews

Pool

9.5

42 reviews

Location

9.2

291 reviews

Vibe

7.3

54 reviews

Service

6.5

207 reviews

Room

5.6

351 reviews

WiFi

2.5

23 reviews

100% Verified Real Reviews

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10.0

"Bar is awesome"

Bar is awesome.

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9.8

"Great wellness & sports facilities"

Great fitness area, sauna and wellness.

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9.5

"Great pool"

Great pool.

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9.2

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Decent, but pricey, parking.

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7.3

"Awesome vibe"

Awesome vibe. Relatively modern hotel. Stylish hotel. Entrance area is ok. Friendly atmosphere. Good for traveling with friends. Good choice for a city trip.

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6.5

"Service is adequate"

Service is friendly and professional but overall average. Complaints about housekeeping and reception. Laundry service can be improved. Great hotel security.

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5.6

"Room is all right"

Moderately tidy rooms and kitchenettes but furniture and TVs substandard. Average sized rooms with great views and comfortable beds. Poorly maintained rooms with low ratings for A/C, minibars and bathroom cleanliness. Adequate balcony. Shower was ok.

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2.5

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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9.7

"Great wellness & sports facilities"

Great fitness area, sauna and wellness.

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9.6

"Great location"

Great location near shopping and public transport. Average parking.

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9.5

"Great pool"

Great pool.

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6.9

"Service is adequate"

So-so, but friendly, service, but low rated reception.

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6.0

"Room is all right"

Clean enough rooms and wonderful views, but the bathrooms are below average. Kitchenette and room size alright but rooms lacking maintenance.

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2.3

"Complaints about WiFi"

Wifi quality could be improved.

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9.3

"Great location"

Great location near lots of shopping.

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7.3

"Best value for money"

Best value for money.

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6.5

"Quite clean"

Room cleanliness is acceptable.

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6.2

"Service is adequate"

Service is average, but very friendly.

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5.5

"Comfortable"

Mediocre comfort, room sizes and beds.

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5.2

"Room is all right"

Room relatively large and clean and beds are alright but lacking maintenance.

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9.2

"Great location"

Great location.

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6.3

"Service is adequate"

Service is adequate.

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5.9

"Room is all right"

Room is all right.

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5.7

"Comfortable"

Comfortable.

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9.3

"Great location"

Great location.

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