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8 Franklin Street , 3000, Melbourne, Australia

Review Score

Based on 950 reviews

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8.2

Wellness Area

9.8

41 reviews

Location

9.7

301 reviews

Pool

9.3

42 reviews

Service

6.6

196 reviews

Room

6.0

348 reviews

WiFi

3.2

26 reviews

100% Verified Real Reviews

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9.8

"Great wellness & sports facilities"

Great fitness area, sauna and wellness.

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9.7

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Accessible parking. Parking should be cheaper.

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9.3

"Great pool"

Great pool.

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6.6

"Service is adequate"

Friendly but only somewhat professional service with okay reception and poor housekeeping. Laundry service can be improved. Great hotel security.

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6.0

"Room is all right"

Decent balconies and reasonably clean rooms. Modern, adequately-sized room with excellent views and beds. Guests complain about bathrooms, minibars, and general room maintenance. Rooms have average kitchenettes and furniture. A/C and TV are subpar. Shower was ok.

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3.2

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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9.7

"Great wellness & sports facilities"

Great fitness area, sauna and wellness.

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9.7

"Great location"

Great location and easy parking. Shopping, restaurants and bars in the area are great. Close to public transport.

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9.4

"Great pool"

Great pool.

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7.5

"Best value for money"

Best value for money.

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7.0

"Fantastic service"

Reception and service are alright. Service is professional and friendly.

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6.0

"Room is all right"

Decently sized rooms with okay kitchenettes. Excellent beds and great views. Poor maintenance in rooms and bathrooms.

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3.2

"Complaints about WiFi"

Wifi quality could be improved.

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9.6

"Great location"

Great location near lots of shopping.

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7.7

"Best value for money"

Best value for money.

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6.5

"Service is adequate"

Service is average, but very friendly.

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5.5

"Room is all right"

Great beds, but only decently clean and poorly maintained rooms with bad bathrooms. Decently sized rooms with okay kitchenettes.

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9.6

"Great location"

Great location.

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7.1

"Best value for money"

Best value for money.

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6.6

"Service is adequate"

Service is adequate.

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6.3

"Room is all right"

Room is all right.

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6.3

"Comfortable"

Comfortable enough with an average noise level.

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2.8

"Complaints about WiFi"

Complaints about WiFi.

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