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8 Franklin Street , 3000, Melbourne, Australia

Review Score

Based on 1016 reviews

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8.3

Bar and Beverages

10.0

9 reviews

Wellness Area

9.4

52 reviews

Location

9.2

287 reviews

Pool

8.9

61 reviews

Service

7.1

214 reviews

Room

6.1

378 reviews

Comfort

5.3

180 reviews

WiFi

4.3

20 reviews

100% Verified Real Reviews

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10.0

"Bar is awesome"

Bar is awesome.

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9.4

"Great wellness & sports facilities"

Clean and nice sauna area. Good fitness area.

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9.2

"Great location"

Good location, close to public transport. Near the city centre with nearby dining and shopping, and okay sightseeing. So-so car access and parking. Parking should be cheaper.

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8.9

"Great pool"

Great pool.

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7.1

"Fantastic service"

Friendly but only somewhat professional service with okay reception and poor housekeeping. Laundry service can be improved. Great security.

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6.1

"Room is all right"

So-so beds and rooms, but balconies are nice with great views. Small, poorly maintained rooms with bathroom cleanliness issues. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

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5.3

"Comfortable"

Beds are decent and generally comfortable. Small, noisy rooms with poor A/C.

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4.3

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.4

"Great location"

Great location near lots of shopping.

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9.3

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.9

"Great pool"

Great pool.

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7.1

"Fantastic service"

Friendly service, and reception was okay.

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7.0

"Best value for money"

Best value for money.

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5.5

"Room is all right"

So-so beds and cleanliness with small rooms. Poorly maintained rooms with substandard kitchenettes and bathrooms.

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5.0

"Comfortable"

Small rooms, but moderately comfortable with alright beds.

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2.8

"Complaints about WiFi"

Complaints about WiFi.

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9.3

"Great location"

Great location.

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7.4

"Great amenities"

Great amenities.

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6.7

"Service is adequate"

Service is average, but very friendly.

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6.1

"Quite clean"

Room cleanliness is acceptable.

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5.3

"Room is all right"

Room cleanliness is acceptable.

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5.2

"Comfortable"

Comfortable.

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