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8-13-1, Ginza, 104-0061, Tokyo, Japan

Review Score

Based on 5648 reviews

heart

8.9

Location

9.5

2012 reviews

Vibe

9.4

659 reviews

Amenities

8.8

595 reviews

Cleanliness

8.8

391 reviews

Service

8.1

1252 reviews

Room

7.0

2222 reviews

Breakfast

6.8

312 reviews

WiFi

5.2

48 reviews

Comfort

3.5

1106 reviews

Pool

1.0

11 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Near public transport, airport, and train station. Excellent parking and car access.

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9.4

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Pleasant entrance area. Modern Hotel. Luxurious Hotel. Stylish hotel. Good choice for a city trip. Suitable for solo travelers.

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8.8

"Great amenities"

New facilities, including great outdoor sports. Great hotel grounds with a beautiful entrance area. Beautiful architecture. Elevator in need of updating. Smoking area is ok. Kids facilities are inadequate.

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8.8

"Clean"

Clean hotel facilities. Clean rooms.

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8.1

"Fantastic service"

Friendly and professional service with decent reception and housekeeping. Room service could have been improved. Great concierge service. Booking process should be better organized. Great hotel security.

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7.0

"Great room"

New, well kept rooms with great views. Cramped but clean rooms with cozy beds. Excellent, average sized bathrooms. Poor quality TV's, furniture, and kitchenettes. Great shower. A/C and minibars are so-so.

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6.8

"Breakfast is average"

Breakfast is decent but expensive.

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5.2

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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3.5

"More comfort would be nice"

Small room but A/C is sufficient. Nice beds and quiet rooms, with decent sized bathrooms.

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1.0

"Pool should be renewed"

Pool should be renewed.

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9.5

"Great location"

Great location with good access by car. Near downtown with great sightseeing and shopping. Near public transport, airport, and train station.

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9.2

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Pleasant entrance area. Modern Hotel. Luxurious Hotel. Stylish hotel.

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9.1

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are not.

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9.0

"Great amenities"

New facilities with a great entrance area. Beautiful architecture. Pleasant hotel grounds. Elevator in need of updating.

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8.2

"Fantastic service"

Professional and warm service and acceptable housekeeping. Room service could have been improved.

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7.2

"Great room"

New, well-maintained rooms. Clean rooms with wonderful beds and stunning views. Small rooms with insufficient A/C and subpar furniture. Impressive bathroom. Mediocre sized, poorly cleaned bathrooms. Great shower. Acceptable minibar.

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6.7

"Breakfast is average"

Breakfast is decent but expensive.

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4.7

"Complaints about WiFi"

Wifi quality could be improved.

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3.9

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Nice beds and quiet rooms, with decent sized bathrooms.

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9.6

"Great location"

Great location with good access by car. Good shopping and sightseeing. Near public transport, airport, and train station.

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9.5

"Awesome vibe"

Awesome vibe. Pleasant entrance area. Friendly atmosphere. Luxurious Hotel. Modern Hotel. Stylish hotel.

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8.8

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are not.

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8.7

"Great amenities"

New facilities with a great entrance area.

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7.7

"Fantastic service"

Friendly and professional service with decent reception and housekeeping.

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6.6

"Breakfast is average"

Breakfast is average.

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6.2

"Room is all right"

Decent rooms overall, yet small with subpar furnishing. Clean rooms with wonderful beds and stunning views. Impressive bathroom. Mediocre sized, poorly cleaned bathrooms. New, well-maintained rooms. Great shower. Acceptable minibar.

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5.6

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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2.5

"More comfort would be nice"

Uncomfortable, small rooms, and okay-sized bathrooms. Peaceful rooms with great beds.

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9.4

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Modern Hotel. Pleasant entrance area. Luxurious Hotel. Stylish hotel.

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9.3

"Great location"

Great location with good access by car. Good shopping and sightseeing. Close to public transport and the train.

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8.6

"Great amenities"

Great hotel buildings and entrance area.

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8.6

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are not.

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7.7

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.1

"Great room"

Tidy, modern rooms with great beds and excellent views. Some don't like the size or furnishing of the rooms. Impressive bathroom. Bathroom needs cleaning.

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6.4

"Breakfast is average"

Breakfast is average.

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3.9

"More comfort would be nice"

Small rooms with complaints about comfort, but good beds.

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9.7

"Great location"

Great location with good access by car. Good shopping and sightseeing.

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9.2

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Pleasant entrance area. Modern Hotel. Luxurious Hotel.

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8.9

"Great amenities"

Great hotel buildings and entrance area.

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8.9

"Clean"

Clean rooms.

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8.5

"Fantastic service"

Professional service and good reception.

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7.3

"Great room"

Great bathrooms and beds in clean rooms with wonderful views. Rooms could be larger.

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7.3

"Delicious food"

Delicious food.

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7.0

"Tasty breakfast"

Tasty breakfast.

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3.8

"More comfort would be nice"

Small rooms with complaints about comfort, but good beds.

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