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Koyaima-machi , 860-0012, Kumamoto-shi, Japan

Review Score

Based on 1573 reviews

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8.4

Breakfast

9.1

210 reviews

Food

9.1

121 reviews

Service

8.9

361 reviews

Location

8.8

414 reviews

Cleanliness

8.4

144 reviews

WiFi

8.4

11 reviews

Amenities

7.9

122 reviews

Room

6.8

432 reviews

100% Verified Real Reviews

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9.1

"Tasty breakfast"

Great and affordable breakfast.

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9.1

"Delicious food"

Decent dining experience, affordable restaurant, good menu and lovely food.

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8.9

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Smooth booking process. Great hotel security.

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8.8

"Great location"

Great location. Near downtown with great sightseeing and shopping. Decent, but pricey, parking. Good accessibility by car. Close to public transport. Train station is a bit far.

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8.4

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are not.

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8.4

"Good internet service"

Good wifi quality.

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7.9

"Great amenities"

Hotel buildings are impressive, particularly the entrance area, and surroundings are beautiful. Good kids facilities but outdated. Beautiful architecture.

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6.8

"Room is all right"

Rooms are reasonably maintained and have okay A/C. Smaller rooms with average beds. New, clean rooms with nice furniture. Small rooms and poorly cleaned bathrooms. Kitchenette needs more attention.

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9.2

"Great location"

Great location. Good shopping and sightseeing. Good car access, but so-so parking.

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9.1

"Delicious food"

Delicious food.

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8.9

"Tasty breakfast"

Tasty breakfast.

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8.6

"Fantastic service"

Friendly service and great reception.

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8.3

"Clean"

Clean hotel facilities. Clean rooms.

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8.1

"Great amenities"

Great hotel buildings and entrance area.

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6.3

"Room is all right"

Beds, room sizes and maintenance levels are average. Rooms are clean but complaints about the bathrooms.

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5.9

"Comfortable"

Mediocre comfort, room sizes and beds. Very quiet.

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9.2

"Tasty breakfast"

Tasty breakfast.

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9.1

"Delicious food"

Delicious food.

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8.9

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.9

"Great location"

Good location, close to public transport. Near downtown with great sightseeing and shopping. Good car access, but so-so parking.

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8.7

"Clean"

Clean rooms.

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7.1

"Great room"

Cramped, yet clean rooms with decent beds.

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9.1

"Tasty breakfast"

Tasty breakfast.

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9.0

"Fantastic service"

Friendly service and great reception.

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8.8

"Great location"

Great location for shopping and parking was alright.

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8.1

"Clean"

Clean rooms.

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7.9

"Great amenities"

Nice building.

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6.5

"Room is all right"

Small, clean, decent rooms, but bathrooms could use work.

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9.2

"Fantastic service"

Efficient, friendly service with a nice reception.

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9.2

"Tasty breakfast"

Tasty breakfast.

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9.1

"Delicious food"

Delicious food.

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8.5

"Great location"

Near city centre in a great location.

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8.3

"Best value for money"

Best value for money.

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8.2

"Clean"

Clean rooms.

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7.9

"Great amenities"

Nice building.

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6.7

"Room is all right"

Acceptable rooms - tidy, but bathrooms are not great.

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