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Carretera Cancun-Chetumal Km. 340 , 77500, Cancún, Benito Juárez, Mexico

Review Score

Based on 4381 reviews

heart

9.0

WiFi

9.2

11 reviews

Vibe

9.0

245 reviews

Amenities

8.8

409 reviews

Location

8.4

450 reviews

Service

8.2

1086 reviews

Room

7.5

449 reviews

Breakfast

5.5

18 reviews

Beach

4.6

272 reviews

100% Verified Real Reviews

grey circle

9.2

"Good internet service"

Good wifi quality.

grey circle

9.0

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Pleasant entrance area. Relatively modern hotel. Stylish hotel. Fine for golfers. Good resort hotel. Awesome for families.

grey circle

8.8

"Great amenities"

Great hotel grounds and outdoor sports facilities. Modern facilities and good children's facilities. Great conference area and nice entrance area. Beautiful architecture. Elevator in need of updating.

grey circle

8.4

"Great location"

Great location near the airport. Decent shopping and great sightseeing. Accessibility by car can be a challenge. Restaurants & bars in the area are ok.

grey circle

8.2

"Fantastic service"

Friendly, professional service, especially at the bar and restaurant. Recreation staff is nice. Average management, reception and housekeeping. Room service is average. Shuttle service can be an issue. Booking process should be better organized. Pool/beach service is ok.

grey circle

7.5

"Great room"

Lovely rooms with pleasant views. Rooms are cramped and old, but beds and overall cleanliness are satisfactory. Badly-maintained rooms and balconies with poor A/C and furniture. Bathrooms are large but with substandard cleaning.

grey circle

5.5

"Breakfast is average"

Breakfast is average.

grey circle

4.6

"Beach is not so nice"

Beach needs a clean. Good beach sports.

grey circle

8.9

"Great amenities"

Nice building.

grey circle

8.6

"Great location"

Great location.

grey circle

8.2

"Awesome vibe"

Awesome vibe.

grey circle

8.1

"Fantastic service"

Friendly service. Recreation staff is nice.

grey circle

7.3

"Great pool"

Great pool.

grey circle

6.9

"Room is all right"

Rooms are average, overall, although quite small with complaints about bed comfort.

grey circle

5.1

"Comfortable"

Small rooms with low rated beds, but decent comfort overall.

grey circle

4.3

"Beach is not so nice"

Beach needs a clean.

grey circle

8.7

"Great amenities"

Great amenities.

grey circle

8.0

"Fantastic service"

Fantastic service.

grey circle

7.5

"Delicious food"

Delicious food.

grey circle

6.4

"Room is all right"

Room is all right.

Photos from travellers