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Carretera Cancun-Chetumal Km. 340 , 77500, Cancún, Benito Juárez, Mexico

Review Score

Based on 2294 reviews

heart

8.8

Service

8.4

774 reviews

Location

8.4

322 reviews

Amenities

8.3

298 reviews

Vibe

8.2

160 reviews

Breakfast

8.2

9 reviews

Room

7.1

359 reviews

WiFi

6.7

7 reviews

Beach

4.6

217 reviews

100% Verified Real Reviews

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8.4

"Fantastic service"

Friendly, professional service, especially at the bar and restaurant. Recreation staff is nice. Guests complain about reception staff and management. Room service is perfect. Good shuttle service. Booking process is sufficient. Housekeeping is satisfactory.

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8.4

"Great location"

Great location near the airport. Close to the beach, with great shopping and sightseeing nearby. Accessibility by car can be a challenge. Restaurants & bars in the area are ok.

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8.3

"Great amenities"

Good outdoor sports facilities. Well-equipped conference area and lovely hotel grounds. Nice grounds with great facilities for kids. Entrance area is not particularly attractive. Elevator in need of updating.

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8.2

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Entrance area is not particularly attractive. Relatively modern hotel. Stylish hotel. Fine for golfers. Awesome for families. Good resort hotel.

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8.2

"Tasty breakfast"

Tasty breakfast.

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7.1

"Great room"

Great room. Rooms relatively new and large, but poorly-maintained with inadequate A/C. Great balconies with beautiful views and excellent furniture. Spacious bathrooms and average beds. Great shower.

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6.7

"Regular internet service"

Regular internet service. Good wifi quality.

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4.6

"Beach is not so nice"

Beach needs a clean. Good beach sports.

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8.2

"Fantastic service"

Service is welcoming but the reception is subpar. Recreation staff is nice.

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8.2

"Great location"

Great location near the airport.

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7.9

"Great amenities"

Nice building.

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7.7

"Great pool"

Great pool.

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6.9

"Room is all right"

Rooms are fairly clean, though poorly-maintained. Decent bathrooms and beds in average sized rooms.

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4.4

"Beach is not so nice"

Beach is not so nice.

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8.6

"Fantastic service"

Friendly service.

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8.1

"Awesome vibe"

Awesome vibe.

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8.0

"Great location"

Great location.

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7.8

"Delicious food"

Delicious food.

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7.8

"Great amenities"

Nice building.

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7.5

"Clean"

Clean.

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6.9

"Fairly good value for money"

Fairly good value for money.

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6.6

"Room is all right"

Room is all right.

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4.5

"Beach is not so nice"

Beach is not so nice.

Photos from travellers