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Carretera Cancun-Chetumal Km. 340 , 77500, Cancún, Benito Juárez, Mexico

Review Score

Based on 3506 reviews

heart

9.0

Amenities

8.9

359 reviews

Vibe

8.5

199 reviews

Service

8.3

952 reviews

Location

8.3

386 reviews

Breakfast

7.7

14 reviews

Room

7.0

402 reviews

Bar and Beverages

6.0

40 reviews

WiFi

5.8

8 reviews

Beach

4.7

225 reviews

100% Verified Real Reviews

grey circle

8.9

"Great amenities"

Good outdoor sports facilities. Facilities are modern with a lovely conference area. Nice grounds with great facilities for kids. Entrance area is ok. Unspectacular architecture. Elevator in need of updating.

grey circle

8.5

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Modern Hotel. Entrance area is ok. Fine for golfers. Good resort hotel. Awesome for families.

grey circle

8.3

"Fantastic service"

Service is professional and friendly. Recreation staff is nice. Poor reception but decent management. Room service is average. Average bar service and housekeeping. Booking process should be better organized. Shuttle service can be an issue.

grey circle

8.3

"Great location"

Great location near the airport. Close to the beach with great sightseeing. Not many options for shopping. Accessibility by car can be a challenge. Restaurants & bars in the area are ok.

grey circle

7.7

"Tasty breakfast"

Tasty breakfast.

grey circle

7.0

"Great room"

Spacious rooms with lovely furniture and beautiful views. The bathrooms are large but otherwise not very highly rated. AC needs updating. Relatively new rooms. Great shower.

grey circle

6.0

"Standard bar"

So-so bar with mediocre drinks. Bar service is acceptable. Affordable beverage prices.

grey circle

5.8

"Regular internet service"

Average wifi quality.

grey circle

4.7

"Beach is not so nice"

Beach needs a clean.

grey circle

8.8

"Great amenities"

Nice building.

grey circle

8.2

"Awesome vibe"

Awesome vibe.

grey circle

8.0

"Fantastic service"

Service is professional and friendly. Recreation staff is nice.

grey circle

8.0

"Great location"

Great location near the airport.

grey circle

7.0

"Best value for money"

Best value for money.

grey circle

6.7

"Room is all right"

Poorly-maintained but decently clean rooms, with okay beds and subpar bathrooms.

grey circle

4.2

"Beach is not so nice"

Beach is not so nice.

grey circle

8.6

"Great amenities"

Great amenities.

grey circle

8.3

"Fantastic service"

Fantastic service.

grey circle

7.8

"Great location"

Great location.

grey circle

7.7

"Delicious food"

Delicious food.

grey circle

6.5

"Room is all right"

Room is all right.

Photos from travellers