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Motel 21

  • hotel stars
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Droopweg 21, 20537, Hamburg, Germany

Review score

Based on 775 hotel review

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6.2

Location

9.2

124 reviews

Service

5.1

94 reviews

Cleanliness

4.6

86 reviews

Room

4.6

226 reviews

Breakfast

4.2

107 reviews

WiFi

2.6

28 reviews

Amenities

2.3

19 reviews

100% Verified Real Reviews

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9.2

"Great location"

Good location, close to public transport. Great accessibility by car with affordable parking. Good shopping, and reasonably central location.

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5.1

"Service is adequate"

Complaints about service friendliness and professionalism.

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4.6

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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4.6

"Room needs to be improved"

Cramped, untidy, poorly maintained rooms, with unimpressive TV's. Small rooms and poorly cleaned bathrooms. Standard beds, furniture, and rooms. Shower can be a problem.

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4.2

"Breakfast can be improved"

Breakfast is reasonably priced, but not exceptional.

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2.6

"WiFi system needs upgrading"

Wifi quality could be improved. Internet is affordable.

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2.3

"Amenities are not the best"

Grounds are reasonable, but hotel buildings need work.

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9.2

"Great location"

Good location, close to public transport. Parking is good and affordable.

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5.0

"Service is adequate"

Complaints about service friendliness and professionalism.

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4.5

"Room needs to be improved"

Small, poorly cleaned and maintained rooms and bathrooms. Room is acceptably new, and beds are so-so. Shower can be a problem.

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4.5

"Food could be better"

Substandard dining experience and unpopular side dishes.

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4.4

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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4.3

"Breakfast can be improved"

Breakfast can be improved.

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2.4

"Amenities are not the best"

Amenities are not the best.

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9.0

"Great location"

Great location and easy parking.

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6.5

"Fairly good value for money"

Fairly good value for money.

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4.8

"Service could be improved"

Complaints about reception and the friendliness of staff.

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4.7

"Room needs to be improved"

Complaints about room cleanliness and poor TV's. Small rooms and poorly cleaned bathrooms. Smaller rooms with average beds.

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4.6

"More comfort would be nice"

Less comfortable, small bathrooms and rooms with average beds.

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4.5

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.9

"Breakfast can be improved"

Breakfast can be improved.

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2.5

"WiFi system needs upgrading"

WiFi system needs upgrading.

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2.1

"Amenities are not the best"

Amenities are not the best.

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9.4

"Great location"

Great location. Parking is good and affordable.

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4.9

"Service could be improved"

Service could be friendlier.

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4.6

"Could use a good cleaning"

Rooms could be cleaner.

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4.5

"Room needs to be improved"

Guests complain about room size, bathrooms, and maintenance. Average beds.

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4.0

"Breakfast can be improved"

Breakfast can be improved.

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4.6

"Room needs to be improved"

Poor rooms and bathrooms.

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