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Droopweg 21, 20537, Hamburg, Germany

Review Score

Based on 953 reviews

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6.1

Location

9.3

168 reviews

Service

4.3

102 reviews

Breakfast

4.2

134 reviews

Cleanliness

3.7

133 reviews

Room

3.7

301 reviews

WiFi

3.4

30 reviews

Food

3.0

35 reviews

100% Verified Real Reviews

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9.3

"Great location"

Good location, close to public transport. Great accessibility by car with affordable parking. Near to the city centre with good shopping options nearby.

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4.3

"Service could be improved"

Complaints about friendliness and professionalism of the staff. Complaints about housekeeping and reception.

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4.2

"Breakfast can be improved"

Breakfast can be improved.

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3.7

"Could use a good cleaning"

Bathrooms and rooms are untidy. Accommodation facilities could use a good clean.

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3.7

"Room needs to be improved"

Cramped, untidy, poorly maintained rooms, with unimpressive TV's. Small rooms and poorly cleaned bathrooms. Room is acceptably new, and beds are so-so. Shower can be a problem.

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3.4

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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3.0

"Food could be better"

Poor dining experience with uninteresting menus and bad side dishes.

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9.2

"Great location"

Good location, close to public transport. Parking is good and affordable.

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4.4

"Breakfast can be improved"

Breakfast can be improved.

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4.3

"Service could be improved"

Service could be friendlier.

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4.1

"Room needs to be improved"

Guests complain about room size, bathrooms, and maintenance. Room is acceptably new, and beds are so-so.

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3.9

"Could use a good cleaning"

Rooms could be cleaner.

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3.0

"Food could be better"

Food could be better. Bad side dishes.

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9.3

"Great location"

Good location, close to public transport. Accessible parking.

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6.9

"Fairly good value for money"

Fairly good value for money.

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4.3

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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4.1

"Service could be improved"

Complaints about reception and the friendliness of staff.

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4.1

"More comfort would be nice"

Small suites with problems of comfort and noise. Average beds.

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3.9

"Room needs to be improved"

Complaints about room cleanliness and poor TV's. Small rooms and poorly cleaned bathrooms. Smaller rooms with average beds.

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3.8

"Breakfast can be improved"

Breakfast can be improved.

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9.5

"Great location"

Good location, close to public transport. Parking is good and affordable.

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4.2

"More comfort would be nice"

Rooms are described as uncomfortable, loud and cramped.

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4.2

"Service could be improved"

Service could be friendlier.

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3.9

"Could use a good cleaning"

Rooms could be cleaner.

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3.9

"Breakfast can be improved"

Breakfast can be improved.

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3.5

"Room needs to be improved"

Small, poorly cleaned rooms and subpar bathrooms.

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