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5640 MERCHANT CNTR BLVD , 37912, Knoxville, United States of America

Review Score

Based on 535 reviews

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6.6

Location

7.8

54 reviews

Service

7.3

106 reviews

WiFi

6.3

6 reviews

Room

3.6

209 reviews

Cleanliness

2.8

114 reviews

Comfort

2.8

88 reviews

Amenities

1.8

39 reviews

100% Verified Real Reviews

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7.8

"Great location"

Great location with good access by car. Good restaurants & bars in the area.

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7.3

"Fantastic service"

Adequately professional and very friendly service with good reception.

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6.3

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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3.6

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Small rooms and poorly cleaned bathrooms. Cramped rooms with bad beds and substandard A/C. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem.

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2.8

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.8

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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1.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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8.0

"Best value for money"

Best value for money.

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7.1

"Fantastic service"

Fantastic service.

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3.0

"Room needs to be improved"

Rooms could be cleaner.

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2.9

"Could use a good cleaning"

Rooms could be cleaner.

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7.3

"Fantastic service"

Fantastic service.

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3.1

"Room needs to be improved"

Room needs to be improved.

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2.6

"Room needs to be improved"

Room needs to be improved.

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3.0

"Room needs to be improved"

Room needs to be improved.

Photos from travellers