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138 Banff Avenue , T1L 1A7, Banff, Canada

Review Score

Based on 633 reviews

heart

7.6

Location

9.0

254 reviews

WiFi

8.9

9 reviews

Service

7.8

150 reviews

Breakfast

5.0

12 reviews

Comfort

4.4

134 reviews

Room

4.2

232 reviews

Cleanliness

4.2

69 reviews

Vibe

3.9

54 reviews

Amenities

3.8

43 reviews

Bar and Beverages

2.2

8 reviews

Wellness Area

1.8

11 reviews

100% Verified Real Reviews

grey circle

9.0

"Great location"

Great location. Centrally located, near restaurants, bars, and shopping. Average parking. Affordable parking.

grey circle

8.9

"Good internet service"

Good wifi quality.

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7.8

"Fantastic service"

Okay reception, poor housekeeping, and friendly but unprofessional service.

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5.0

"Breakfast is average"

Breakfast is decent but expensive.

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4.4

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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4.2

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Small rooms and poorly cleaned bathrooms. Lovely views and decent beds. Guests don't like the TVs, minibars, or A/C in the small rooms. Shower can be a problem.

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4.2

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.9

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Good for traveling with friends.

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3.8

"Amenities are not the best"

Older facilities and unpleasant entrance area.

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2.2

"Bar could improve"

Bar could improve.

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1.8

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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8.8

"Great location"

Great location. Average parking. Near to the city centre with good shopping options nearby. Affordable parking.

grey circle

7.7

"Fantastic service"

Decent reception, with friendly but unprofessional staff.

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5.0

"Breakfast is average"

Breakfast is average.

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4.3

"More comfort would be nice"

Rooms are average, though small, lacking comfort, and quite noisy.

grey circle

4.1

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive.

grey circle

4.1

"Room needs to be improved"

Rooms are old, poorly cleaned, and small. Guests had problems with room cleanliness and maintenance, and complained about minibars. Lovely views and decent beds. Shower can be a problem.

grey circle

3.9

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area.

grey circle

3.7

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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1.9

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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9.1

"Great location"

Great location for shopping and parking was alright.

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7.8

"Fantastic service"

Friendly service.

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4.6

"More comfort would be nice"

Okay beds but not comfortable overall.

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4.4

"Could use a good cleaning"

Could use a good cleaning.

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4.2

"Room needs to be improved"

Rooms are subpar, but beds are decent.

grey circle

3.9

"Amenities are not the best"

Hotel buildings could use some improvement.

grey circle

3.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

grey circle

9.0

"Great location"

Great location.

grey circle

7.5

"Fantastic service"

Friendly service.

grey circle

3.9

"Room needs to be improved"

Room needs to be improved.

grey circle

3.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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