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138 Banff Avenue , T1L 1A7, Banff, Canada

Review Score

Based on 822 reviews

heart

7.6

Location

9.0

315 reviews

WiFi

8.9

9 reviews

Service

7.8

184 reviews

Breakfast

6.5

15 reviews

Comfort

4.5

159 reviews

Bar and Beverages

4.2

11 reviews

Room

4.0

285 reviews

Vibe

3.8

70 reviews

Cleanliness

3.7

89 reviews

Wellness Area

3.6

14 reviews

Amenities

3.6

59 reviews

100% Verified Real Reviews

grey circle

9.0

"Great location"

Great location. Accessible by car, but parking is a hassle. Centrally located, near restaurants, bars, and shopping. Affordable parking.

grey circle

8.9

"Good internet service"

Good wifi quality.

grey circle

7.8

"Fantastic service"

Okay reception, poor housekeeping, and friendly but unprofessional service.

grey circle

6.5

"Breakfast is average"

Decent and moderately priced breakfast.

grey circle

4.5

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

grey circle

4.2

"Bar could improve"

Bar could improve.

grey circle

4.0

"Room needs to be improved"

Small, insufficiently clean, old rooms and poor minibars. Small rooms and poorly cleaned bathrooms. Lovely views and decent beds. Badly maintained rooms with poor air conditioning, televisions, and furniture. Shower can be a problem.

grey circle

3.8

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Good for traveling with friends.

grey circle

3.7

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

grey circle

3.6

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved. Sauna is ok.

grey circle

3.6

"Amenities are not the best"

Older facilities and unpleasant entrance area. Architecture not so nice.

grey circle

8.8

"Great location"

Great location. Parking is rare. Near to the city centre with good shopping options nearby. Affordable parking.

grey circle

7.9

"Fantastic service"

Decent reception, with friendly but unprofessional staff.

grey circle

6.2

"Breakfast is average"

Breakfast is average.

grey circle

4.2

"More comfort would be nice"

Small suites with problems of comfort and noise. Average beds.

grey circle

4.0

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive.

grey circle

3.9

"Room needs to be improved"

Rooms are old, poorly cleaned, and small. Lovely views and decent beds. Small rooms and poorly cleaned bathrooms. Poorly maintained rooms with subpar furnishing and minibars. Shower can be a problem.

grey circle

3.7

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

grey circle

3.6

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area.

grey circle

3.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

grey circle

9.0

"Great location"

Great location for shopping and parking was alright.

grey circle

7.8

"Fantastic service"

Friendly service.

grey circle

4.7

"More comfort would be nice"

Beds are alright and rooms are moderately-sized but too noisy and comfort is lacking.

grey circle

3.9

"Room needs to be improved"

Poorly cleaned, old rooms and bathrooms. Average-sized rooms with alright beds.

grey circle

3.7

"Amenities are not the best"

Hotel buildings could use some improvement.

grey circle

3.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

grey circle

3.5

"Could use a good cleaning"

Rooms could be cleaner.

grey circle

9.0

"Great location"

Great location.

grey circle

7.6

"Fantastic service"

Friendly service.

grey circle

3.8

"Room needs to be improved"

Room needs to be improved.

grey circle

3.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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