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138 Banff Avenue , T1L 1A7, Banff, Canada

Review Score

Based on 1030 reviews

heart

7.6

Location

9.1

389 reviews

Service

7.8

231 reviews

Breakfast

5.3

17 reviews

WiFi

5.0

18 reviews

Bar and Beverages

4.2

11 reviews

Comfort

4.1

195 reviews

Room

3.8

354 reviews

Cleanliness

3.6

116 reviews

Amenities

3.6

76 reviews

Vibe

3.4

90 reviews

100% Verified Real Reviews

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9.1

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Average parking. Convenient car access and well-priced parking.

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7.8

"Fantastic service"

Okay reception, poor housekeeping, and friendly but unprofessional service.

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5.3

"Breakfast is average"

Breakfast is decent but expensive.

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5.0

"Regular internet service"

Regular internet service.

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4.2

"Bar could improve"

Bar could improve.

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4.1

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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3.8

"Room needs to be improved"

Small, insufficiently clean, old rooms and poor minibars. Small rooms and poorly cleaned bathrooms. Lovely views and decent beds. Badly maintained rooms with poor air conditioning, televisions, and furniture. Shower can be a problem.

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3.6

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.6

"Amenities are not the best"

Older facilities and unpleasant entrance area. Architecture not so nice.

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3.4

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Good for traveling with friends.

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8.9

"Great location"

Great location. Average parking. Centrally located, near restaurants, bars, and shopping. Affordable parking.

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7.9

"Fantastic service"

Decent reception, with friendly but unprofessional staff.

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5.3

"Breakfast is average"

Breakfast is average.

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5.3

"Regular internet service"

Average wifi quality.

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3.8

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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3.7

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area.

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3.7

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Lovely views and decent beds. Rooms are small, with poor quality furniture, minibars and A/C. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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3.6

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive.

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3.3

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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9.2

"Great location"

Great location for shopping and parking was alright.

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8.0

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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4.3

"More comfort would be nice"

Beds are alright and rooms are moderately-sized but too noisy and comfort is lacking.

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3.9

"Room needs to be improved"

Poorly cleaned, old rooms and bathrooms. Average-sized rooms with alright beds.

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3.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.3

"Could use a good cleaning"

Rooms could be cleaner.

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3.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.1

"Great location"

Great location.

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7.4

"Fantastic service"

Friendly service.

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4.3

"More comfort would be nice"

Noisy room lacking in comfort.

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3.6

"Room needs to be improved"

Poor rooms and bathrooms.

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3.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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7.9

"Fantastic service"

Fantastic service.

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