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Sengokuhara, Hakone-Machi, Ashigarashimo-Gun, , Kanagawa 885, 250-0631, Gotenba-shi, Japan

Review Score

Based on 3183 reviews

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8.7

Breakfast

9.4

336 reviews

Service

9.0

939 reviews

Food

8.9

905 reviews

Location

8.3

640 reviews

Comfort

7.5

434 reviews

Room

6.8

826 reviews

Vibe

5.3

244 reviews

Amenities

5.1

183 reviews

WiFi

2.8

41 reviews

100% Verified Real Reviews

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9.4

"Tasty breakfast"

Great and affordable breakfast.

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9.0

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception. Smooth booking process. Housekeeping is satisfactory. Good shuttle service.

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8.9

"Delicious food"

Great dining, with tidy dining area and good menu, especially the desserts and fruits. Food is relatively good value, and side dishes are of average quality. Fish & seafood is acceptable. Yummy vegetarian & vegan dishes.

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8.3

"Great location"

Great location. Close to public transport and the train. Good shopping and sightseeing. Easy car access but inadequate parking. Restaurants & bars in the area are ok. City centre is hard to reach.

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7.5

"Rather comfortable"

Big, comfortable, and quiet rooms. Deficient A/C, small bathrooms, and so-so beds.

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6.8

"Room is all right"

So-so rooms, beds, and views. Spacious and clean rooms, but poorly maintained with insufficient A/C. Acceptable rooms with small bathrooms. Old rooms with poor TV's and furniture but OK kitchenettes. Shower can be a problem.

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5.3

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Luxurious Hotel. Pleasant entrance area. Good for traveling with friends.

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5.1

"Ordinary amenities"

Outdoor sports facilities are ok. Grounds are fine, but with outdated facilities. Pleasant entrance area.

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2.8

"Complaints about WiFi"

Wifi quality could be improved.

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9.2

"Tasty breakfast"

Tasty breakfast.

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9.2

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.0

"Great location"

Great location with good access by car. Close to public transport. Good shopping and sightseeing.

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7.6

"Rather comfortable"

Big, comfortable, and quiet rooms. Small bathrooms and so-so beds.

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6.8

"Room is all right"

Tidy rooms, with alright views, and average beds. Small rooms and poorly cleaned bathrooms. Rooms are big, but old and lacking maintenance with subpar furniture. Shower can be a problem.

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5.5

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Luxurious Hotel.

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5.3

"Ordinary amenities"

Amenities and facilities adequate but in need of updating.

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3.0

"Complaints about WiFi"

Wifi quality could be improved.

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9.2

"Tasty breakfast"

Tasty breakfast.

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9.1

"Delicious food"

Menu is excellent with tasty food.

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8.9

"Fantastic service"

Service is professional and friendly. Shuttle service is ok.

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8.8

"Great location"

Great location with good access by car. Close to public transport and the train. Good shopping and sightseeing.

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7.4

"Rather comfortable"

Spacious, comfortable room with acceptable beds.

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6.4

"Room is all right"

Average rooms with standard beds. Views are alright, and bathrooms are acceptable. Rooms are outdated, though spacious and clean.

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5.0

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

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4.7

"Amenities are not the best"

Grounds are fine, but with outdated facilities.

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9.5

"Tasty breakfast"

Tasty breakfast.

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8.9

"Delicious food"

Menu is excellent with tasty food.

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8.9

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.1

"Great location"

Great location. Close to public transport. Good shopping and sightseeing. Medium distance to train station.

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7.6

"Clean"

Clean hotel facilities. Clean rooms.

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6.8

"Room is all right"

Rooms, bathrooms and beds are decent. Clean, large rooms with decent views.

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5.8

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

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5.5

"Ordinary amenities"

Average hotel building.

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