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Sengokuhara, Hakone-Machi, Ashigarashimo-Gun, , Kanagawa 885, 250-0631, Gotenba-shi, Japan

Review Score

Based on 3581 reviews

heart

8.7

Breakfast

9.2

368 reviews

Service

9.0

991 reviews

Food

8.9

1068 reviews

Location

8.5

643 reviews

Comfort

7.5

489 reviews

Room

7.2

929 reviews

WiFi

5.0

44 reviews

Pool

4.6

8 reviews

100% Verified Real Reviews

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9.2

"Tasty breakfast"

Great and affordable breakfast.

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9.0

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception. Smooth booking process. Shuttle service is ok.

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8.9

"Delicious food"

Great menu and an excellent experience, though the sides are mediocre. Restaurant is good value, relatively clean, with great desserts and fruits. No good fish & seafood. Vegetables are average. Average vegetarian & vegan dishes.

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8.5

"Great location"

Great location. Close to public transport. Great sightseeing, restaurants and shopping nearby. Good car access, but so-so parking. Train station is a bit far. City centre is hard to reach.

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7.5

"Rather comfortable"

Big, comfortable, and quiet rooms. Deficient A/C, small bathrooms, and so-so beds.

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7.2

"Great room"

Large but poorly maintained rooms, subpar furniture, and inadequate A/C. Small rooms and poorly cleaned bathrooms. Somewhat clean, yet old-looking rooms with inadequate TV's and average views. Beds and kitchenettes are so-so. Shower can be a problem.

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5.0

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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4.6

"Pool should be renewed"

Pool should be renewed.

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9.3

"Tasty breakfast"

Tasty breakfast.

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9.0

"Delicious food"

Menu is excellent with tasty food.

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8.9

"Fantastic service"

Service is professional and friendly.

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8.7

"Great location"

Good location, close to public transport. Nice access by car with excellent sightseeing.

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7.4

"Rather comfortable"

Comfortable, quiet, large rooms and decent beds.

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6.7

"Room is all right"

Decent beds and views, and clean enough rooms. Large rooms with below average bathrooms.

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6.7

"Fairly good value for money"

Fairly good value for money.

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5.5

"Decent vibe"

OK vibe and a friendly atmosphere. Accommodation could use some updating.

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5.0

"Ordinary amenities"

Facilities in need of refurbishment.

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9.1

"Fantastic service"

Efficient, friendly service with a nice reception.

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9.0

"Tasty breakfast"

Tasty breakfast.

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8.4

"Great location"

Good location, close to public transport. Great shopping nearby and good access by car.

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7.6

"Rather comfortable"

Comfortable, quiet, large rooms and decent beds.

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7.0

"Great room"

Large rooms with below average bathrooms. Rooms are quite clean and beds are standard. Shower can be a problem.

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6.8

"Fairly good value for money"

Fairly good value for money. Affordable food.

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6.1

"Decent vibe"

OK vibe and a friendly atmosphere. Accommodation could use some updating.

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3.2

"Complaints about WiFi"

Wifi quality could be improved.

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9.3

"Tasty breakfast"

Tasty breakfast.

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8.9

"Fantastic service"

Friendly service.

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8.8

"Delicious food"

Menu is excellent with tasty food.

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8.4

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.4

"Great location"

Good location, close to public transport.

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6.9

"Quite clean"

Room cleanliness is acceptable.

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6.9

"Fairly good value for money"

Fairly good value for money.

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6.4

"Room is all right"

Rooms are quite clean and beds are standard. Rooms are spacious, with nice views, but bathrooms are not great.

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6.0

"Decent vibe"

Decent vibe. Accommodation could use some updating.

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