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No 1, Jalan Tun Sambanthan 4 , 50470, Kuala Lumpur, Malaysia

Review Score

Based on 1457 reviews

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7.3

Location

9.5

426 reviews

Service

6.6

253 reviews

Room

4.4

372 reviews

WiFi

4.4

46 reviews

Breakfast

4.0

53 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location. Near public transport, airport, and train station. Shopping, restaurants and bars in the area are great. Good car access, but so-so parking.

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6.6

"Service is adequate"

Friendly but unprofessional service, with complaints about reception and housekeeping staff. Smooth booking process.

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4.4

"Room needs to be improved"

Guests had probelms with room cleanliness and maintenance, and complained about minibars. Excellent views from old, small rooms with inadequate A/C.

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4.4

"Complaints about WiFi"

Wifi quality could be improved.

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4.0

"Breakfast can be improved"

Breakfast can be improved.

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9.6

"Great location"

Great location. Close to public transport and the train.

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7.7

"Delicious food"

Delicious food.

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6.3

"Service is adequate"

So-so, but friendly, service, but low rated reception.

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4.1

"Room needs to be improved"

Rooms are small with poor air conditioning.

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4.1

"Breakfast can be improved"

Breakfast can be improved.

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9.6

"Great location"

Good location, close to public transport.

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6.2

"Service is adequate"

Service staff are friendly, yet unprofessional and reception is poor.

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4.7

"Complaints about WiFi"

Wifi quality could be improved.

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4.2

"Room needs to be improved"

Poorly maintained and cleaned rooms. Cramped rooms with bad beds and substandard A/C.

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3.8

"Breakfast can be improved"

Breakfast can be improved.

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9.5

"Great location"

Great location, with good shopping nearby and easy access by car. Close to public transport and the train.

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7.0

"Fantastic service"

Friendly service.

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4.3

"Room needs to be improved"

Guests complain about room size, bathrooms, and maintenance.

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4.1

"Breakfast can be improved"

Breakfast can be improved.

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9.4

"Great location"

Great location.

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6.8

"Service is adequate"

Service is adequate.

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4.3

"Room needs to be improved"

Room needs to be improved.

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3.0

"More comfort would be nice"

More comfort would be nice.

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