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Bayley Street 11, WC1B 3HD, London, United Kingdom

Review Score

Based on 2709 reviews

heart

7.7

Location

9.7

855 reviews

Wellness Area

8.3

6 reviews

Service

8.0

680 reviews

Breakfast

7.0

242 reviews

WiFi

5.8

40 reviews

Value for money

5.4

199 reviews

Room

5.2

1148 reviews

Comfort

4.2

740 reviews

100% Verified Real Reviews

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9.7

"Great location"

Great location with good access by car. Central location with great sightseeing, dining out and shopping. Close to public transport and the train.

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8.3

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.0

"Fantastic service"

Friendly, acceptably professional service. Poorly rated housekeeping and restaurant service. Booking process should be better organized. Room service could have been improved.

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7.0

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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5.8

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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5.4

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices.

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5.2

"Room is all right"

Old, small but relatively tidy rooms with excellent beds. Small but relatively clean bathrooms. Rooms are lacking in maintenance, with subpar A/C and furnishing. Shower can be a problem. Minibars and TVs are okay. No view and poor quality kitchenette.

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4.2

"More comfort would be nice"

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

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9.4

"Great location"

Great location near shopping and public transport.

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8.2

"Fantastic service"

Service and reception relatively professional and friendly but housekeeping is not great.

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6.7

"Breakfast is average"

Breakfast is average.

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5.5

"Fairly good value for money"

Fairly good value for money.

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5.0

"Room is all right"

Poor furnishing in small, poorly-maintained rooms with small bathrooms. Awesome beds, and reasonably clean rooms. Shower can be a problem.

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4.1

"More comfort would be nice"

Small suites with problems of comfort and noise. Comfortable beds.

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9.7

"Great location"

Great location.

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8.0

"Fantastic service"

Friendly service.

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6.7

"Breakfast is average"

Breakfast is average.

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4.9

"Value for money could be better"

Value for money could be better.

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4.7

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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4.5

"Room needs to be improved"

Rooms are small with complaints about maintenance, furnishing, and bathrooms. Awesome beds, and reasonably clean rooms.

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4.3

"Complaints about WiFi"

Wifi quality could be improved.

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4.1

"More comfort would be nice"

Beds are good but rooms are small, noisy, with complaints about comfort.

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9.8

"Great location"

Great location.

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8.2

"Fantastic service"

Friendly service.

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5.9

"Quite clean"

Room cleanliness is acceptable.

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5.4

"Fairly good value for money"

Fairly good value for money.

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4.2

"Room needs to be improved"

Small rooms with complaints about bathrooms and furniture. Awesome beds, and reasonably clean rooms.

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4.1

"More comfort would be nice"

Small rooms with complaints about comfort, but good beds.

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9.8

"Great location"

Great location.

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8.0

"Fantastic service"

Friendly service.

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7.0

"Tasty breakfast"

Tasty breakfast.

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4.7

"Room needs to be improved"

Small rooms with low rated bathrooms.

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4.2

"More comfort would be nice"

Small and uncomfortable rooms.

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