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Bayley Street 11, WC1B 3HD, London, United Kingdom

Review Score

Based on 2670 reviews

heart

7.7

Location

9.8

833 reviews

Service

8.2

642 reviews

Wellness Area

8.0

5 reviews

Breakfast

7.3

232 reviews

WiFi

6.3

34 reviews

Value for money

5.8

188 reviews

Room

4.9

1104 reviews

Comfort

3.9

702 reviews

100% Verified Real Reviews

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9.8

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train.

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8.2

"Fantastic service"

Great service, especially at reception. Poor restaurant service and housekeeping, but professional enough service overall. Room service could have been improved. Booking process is sufficient.

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8.0

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.3

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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6.3

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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5.8

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices. Affordable food.

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4.9

"Room needs to be improved"

Rooms are badly-kept, and old, with poor furniture, but nice beds. Smaller rooms with complaints about TVs, A/C, and views. Small rooms and poorly cleaned bathrooms. Decent kitchenettes and average room cleanliness. Shower can be a problem. Good minibar.

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3.9

"More comfort would be nice"

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

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9.6

"Great location"

Great location near shopping and public transport.

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8.2

"Fantastic service"

Adequately professional and very friendly service with good reception.

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7.2

"Tasty breakfast"

Tasty breakfast.

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6.0

"Fairly good value for money"

Fairly good value for money.

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4.4

"Room needs to be improved"

Small rooms with below average bathrooms and poor maintenance. Rooms are quite clean and beds are standard.

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3.7

"More comfort would be nice"

Rooms are average, though small, lacking comfort, and quite noisy.

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9.8

"Great location"

Great location.

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8.4

"Fantastic service"

Fantastic service.

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6.8

"Breakfast is average"

Breakfast is average.

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4.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.4

"Room needs to be improved"

Small, poorly maintained rooms with inadequate bathrooms, but fabulous beds.

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3.7

"More comfort would be nice"

Beds are good but rooms are small, noisy, with complaints about comfort.

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9.8

"Great location"

Great location.

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8.2

"Fantastic service"

Friendly service.

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5.6

"Quite clean"

Room cleanliness is acceptable.

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4.0

"Room needs to be improved"

Small rooms with complaints about bathrooms and furniture. Awesome beds, and reasonably clean rooms.

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3.9

"More comfort would be nice"

Small rooms with complaints about comfort, but good beds.

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9.8

"Great location"

Great location.

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8.1

"Fantastic service"

Fantastic service.

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7.3

"Tasty breakfast"

Tasty breakfast.

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4.2

"Room needs to be improved"

Room needs to be improved.

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