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1-18-14, Hamamatsucho, 105-0013, Tokyo, Japan

Review Score

Based on 3377 reviews

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8.1

Location

9.6

1115 reviews

Service

8.0

587 reviews

WiFi

7.9

43 reviews

Room

5.9

1008 reviews

Cleanliness

5.7

272 reviews

Comfort

4.9

612 reviews

Breakfast

2.1

67 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location. Near public transport, airport, and train station. Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking.

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8.0

"Fantastic service"

Service is welcoming, but housekeeping is not great. Laundry service can be improved.

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7.9

"Good internet service"

Good wifi quality. Free internet.

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5.9

"Room is all right"

Beds and views are impressive, but cleanliness just so-so. Small, old rooms with substandard TVs. Small rooms and poorly cleaned bathrooms. Complaints about furnishing, kitchenettes, and A/C. Shower can be a problem. Acceptable minibar.

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5.7

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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4.9

"More comfort would be nice"

Problems with room size, comfort, and A/C. Excellent beds, decently quiet.

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2.1

"Breakfast can be improved"

Breakfast can be improved.

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9.7

"Great location"

Great location with good access by car. Near public transport, airport, and train station. Central location with great sightseeing, dining out and shopping.

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8.1

"Fantastic service"

Friendly, professional service, however housekeeping is less well rated.

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8.0

"Good internet service"

Good wifi quality.

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5.6

"Room is all right"

Rooms with great views and excellent beds. Small rooms with insufficient A/C and subpar furniture. Bathrooms and rooms are untidy.

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4.7

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Excellent beds, decently quiet.

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1.9

"Breakfast can be improved"

Breakfast can be improved.

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9.1

"Great location"

Great location with good access by car. Good shopping and sightseeing. Close to public transport and the train.

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8.1

"Fantastic service"

Professional service and great reception, but poor housekeeping.

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7.7

"Good internet service"

Good internet service.

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5.7

"Quite clean"

Room cleanliness is acceptable.

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4.8

"Room needs to be improved"

Small but clean enough rooms, with low quality bathrooms. Excellent beds and great views.

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4.1

"More comfort would be nice"

Small and uncomfortable rooms. Excellent beds, decently quiet.

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2.6

"Breakfast can be improved"

Breakfast can be improved.

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9.5

"Great location"

Great location, close to the train station. Good shopping and sightseeing.

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8.0

"Fantastic service"

Friendly service and great reception.

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7.5

"Good internet service"

Good wifi quality.

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6.1

"Room is all right"

Great beds in okay rooms. Small, poorly cleaned rooms and subpar bathrooms.

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5.5

"Quite clean"

Buildings are reasonably clean, but less well kept up rooms. Clean hotel facilities.

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5.3

"Comfortable"

Small rooms with great beds and good noise levels.

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9.6

"Great location"

Great location with good access by car. Close to shopping and the train.

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7.9

"Fantastic service"

Fantastic service.

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7.9

"Best value for money"

Best value for money.

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6.0

"Room is all right"

Small and somewhat poorly cleaned rooms.

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6.0

"Quite clean"

Room cleanliness is acceptable.

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5.3

"Comfortable"

Rooms are small, but of average comfort, and not too loud.

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5.0

"Ordinary amenities"

Hotel buildings are substandard but amenities are OK.

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