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NH CIUDAD DE SANTIAGO

  • hotel stars
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AVENIDA CONDELL,40, Santiago, Chile

Review score

Based on 2501 hotel review

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8.3

Location

8.6

264 reviews

Breakfast

8.5

241 reviews

Service

8.4

489 reviews

Comfort

7.4

361 reviews

Room

5.9

622 reviews

Value for money

5.4

113 reviews

Cleanliness

5.2

79 reviews

Amenities

4.1

82 reviews

WiFi

3.1

62 reviews

Vibe

3.0

110 reviews

Wellness Area

2.2

32 reviews

100% Verified Real Reviews

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8.6

"Great location"

Good location, close to public transport. Near downtown with great sightseeing and shopping. Parking is rare. Affordable parking.

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8.5

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.4

"Fantastic service"

Great housekeepers and professional service. Reception is alright, but restaurant service is disappointing. Room service is average. Booking process should be better organized.

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7.4

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds. Decent-sized bathrooms, but noisy rooms and insufficient A/C.

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5.9

"Room is all right"

Average rooms with kitchenettes. Big rooms with lovely views, but poorly-maintained with poor furniture. Mediocre sized, poorly cleaned bathrooms. Great beds and TVs. Older and poorly cleaned rooms with inadequate A/C. Shower can be a problem.

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5.4

"Fairly good value for money"

Fairly good value for money. Pricey breakfast and dining.

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5.2

"Quite clean"

Moderately clean hotel facilities. Bathrooms and rooms are untidy.

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4.1

"Amenities are not the best"

Facilities in need of refurbishment. Architecture not so nice.

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3.1

"WiFi system needs upgrading"

Wifi quality could be improved.

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3.0

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Hotel is relatively stylish. Hotel is fairly plain. Luxury hotel. Fine for a budget trip.

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2.2

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities. Fitness area can be optimized.

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8.7

"Great location"

Good location, close to public transport. Parking is rare.

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8.3

"Tasty breakfast"

Tasty breakfast.

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8.3

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.6

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds. Decent-sized bathrooms, but noisy rooms and insufficient A/C.

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6.7

"Room is all right"

A/C is deficient and the rooms need more maintenance, but overall okay. Amply-sized rooms with excellent beds and superb views. Mediocre sized, poorly cleaned bathrooms. Complaints about age, cleanliness, and furnishing of the rooms.

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5.1

"Fairly good value for money"

Fairly good value for money.

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5.0

"Quite clean"

Bathrooms and rooms are untidy.

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4.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.6

"Pool should be renewed"

Pool should be renewed.

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3.3

"WiFi system needs upgrading"

Wifi quality could be improved.

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3.0

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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2.4

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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8.6

"Great location"

Great location.

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8.6

"Tasty breakfast"

Tasty breakfast.

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8.6

"Fantastic service"

Service is professional and friendly.

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7.5

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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6.4

"Room is all right"

Rooms are standard overall, but very spacious with comfortable beds. Guests complained about bathrooms and general cleanliness of the rooms.

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5.5

"Fairly good value for money"

Fairly good value for money.

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5.4

"Quite clean"

Buildings are reasonably clean, but less well kept up rooms.

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3.4

"Pool should be renewed"

Pool should be renewed.

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3.1

"Vibe is not too good"

Vibe is not too good.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.5

"Great location"

Good location, close to public transport.

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7.7

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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7.6

"Rather comfortable"

Spacious rooms, comfortable and with great beds, but too noisy.

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5.7

"Room is all right"

Rooms are standard overall, but very spacious with comfortable beds. Outdated, insufficiently maintained rooms with poorly rated bathrooms.

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4.8

"Could use a good cleaning"

Could use a good cleaning.

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4.7

"Value for money could be better"

Value for money could be better.

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4.0

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.0

"WiFi system needs upgrading"

Wifi quality could be improved.

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2.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.2

"Fantastic service"

Fantastic service.

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7.2

"Rather comfortable"

Rather comfortable.

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5.9

"Room is all right"

Room is all right.

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