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Stresemannstr. 363-369, 22761, Hamburg, Germany

Review Score

Based on 5035 reviews

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8.2

Service

8.7

936 reviews

Cleanliness

8.1

362 reviews

Location

7.8

596 reviews

Comfort

6.8

669 reviews

Breakfast

6.7

892 reviews

Room

6.2

1179 reviews

Amenities

5.5

74 reviews

Food

5.5

220 reviews

WiFi

3.8

109 reviews

Value for money

3.7

520 reviews

100% Verified Real Reviews

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8.7

"Fantastic service"

Great, friendly service at reception and bar. Restaurant service and general service expertise is OK, but housekeeping is poor. Booking process is sufficient. Room service is perfect.

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8.1

"Clean"

Clean hotel facilities. Clean rooms. The bathrooms and dining area need some cleaning.

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7.8

"Great location"

Good location, close to public transport. Great accessibility by car with affordable parking. Reasonable sightseeing and quite near downtown. Good restaurants & bars in the area.

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6.8

"Comfortable"

Comfort and noise level are okay, rooms are large. Great beds but poor A/C and small bathrooms.

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6.7

"Breakfast is average"

Breakfast is decent but expensive.

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6.2

"Room is all right"

Room was clean and view is acceptable. Comfy beds and impressive TV's in large, modern rooms. Small rooms and poorly cleaned bathrooms. Kitchenette, minibar, A/C and furniture not great quality. Rooms need regular maintenance. Shower can be a problem.

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5.5

"Ordinary amenities"

Average hotel building. Great hotel grounds with a beautiful entrance area. Handicap accessible facilities can be a problem. Elevator in need of updating. Unspectacular architecture.

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5.5

"Food is all right"

Poor dining experience, largely due to dirty a dining area and poor sides. Restaurant menu is fine but pricey, and desserts and fruits are so-so. No good fish & seafood. Good snacks.

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3.8

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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3.7

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet.

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8.8

"Fantastic service"

Reception is great and bar service is so-so, although overall service is friendly. Service is quite professional and decent in the restaurant.

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8.2

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are not.

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7.6

"Great location"

Good location, close to public transport. Great accessibility by car with affordable parking. Reasonable sightseeing and quite near downtown.

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7.1

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds. Noise level is acceptable, although A/C is insufficient and bathrooms are small.

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6.8

"Room is all right"

Rooms are decent but poorly-maintained, with bad minibars. Big, brand-new, and spotless rooms with awesome beds. Small rooms and poorly cleaned bathrooms. Substandard A/C and furniture. Shower can be a problem.

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6.5

"Breakfast is average"

Breakfast is decent but expensive.

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5.6

"Food is all right"

Substandard dining experience and unpopular side dishes. Menu is adequate.

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5.4

"Ordinary amenities"

Average hotel building.

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4.0

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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3.8

"Value for money could be better"

Value for money could be better. High priced breakfast. Free internet.

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8.6

"Fantastic service"

Adequately professional and very friendly service with good reception.

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8.2

"Great location"

Good location, close to public transport. Great accessibility by car with affordable parking. Medium distance to city centre.

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7.3

"Clean"

Rooms are clean, but bathrooms are not.

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7.1

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds. Noise level is acceptable, although A/C is insufficient and bathrooms are small.

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6.5

"Breakfast is average"

Breakfast is decent but expensive.

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6.1

"Room is all right"

Large, clean rooms with superb beds. Small rooms and poorly cleaned bathrooms. Rooms are lacking in maintenance, with subpar A/C and furnishing.

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5.6

"Ordinary amenities"

Average hotel building.

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5.1

"Food is all right"

Decent food and menu.

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4.2

"Value for money could be better"

Value for money could be better. High priced breakfast. Free internet.

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3.6

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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8.4

"Fantastic service"

Adequately professional and very friendly service with good reception.

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8.0

"Great location"

Good location, close to public transport. Excellent parking and car access. Medium distance to city centre.

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7.0

"Tasty breakfast"

Breakfast is decent but expensive.

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7.0

"Rather comfortable"

Large, comfortable rooms, reasonably quiet with great beds.

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6.9

"Room is all right"

Decent rooms with average furniture. Large, tidy rooms with comfy beds, yet poor bathrooms.

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5.5

"Food is all right"

Food is all right.

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3.6

"Value for money could be better"

Value for money could be better. High priced breakfast.

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8.6

"Fantastic service"

Adequately professional and very friendly service with good reception.

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7.3

"Great location"

Great location somewhat accessible by car.

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6.3

"Comfortable"

Comfortable enough with an average noise level. Beds are great, but A/C is lacking.

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5.9

"Breakfast is average"

Breakfast is average.

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5.6

"Food is all right"

Food is all right.

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5.5

"Room is all right"

Great beds in okay rooms. Badly reviewed bathrooms and A/C.

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3.4

"Complaints about WiFi"

Wifi quality could be improved.

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3.4

"Value for money could be better"

Value for money could be better.

Photos from travellers