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219 Kent Street, 2000, Sydney, Australia

Review Score

Based on 1914 reviews

heart

7.7

Location

9.4

724 reviews

Service

7.6

369 reviews

Room

4.8

742 reviews

Breakfast

3.3

7 reviews

Vibe

2.5

103 reviews

WiFi

2.4

85 reviews

100% Verified Real Reviews

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9.4

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. So-so car access and parking. Parking should be cheaper.

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7.6

"Fantastic service"

Friendly but only somewhat professional service with okay reception and poor housekeeping. Laundry service can be improved. Room service could have been improved. Great hotel security.

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4.8

"Room needs to be improved"

Untidy, outdated, badly-maintained rooms with bad minibars. Guests complain about the furniture, balconies, beds, and TVs. Large rooms with nice kitchenettes. Bathrooms are large but with substandard cleaning. No views, but acceptable A/C. Shower can be a problem.

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3.3

"Breakfast can be improved"

Breakfast can be improved.

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2.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish. Entrance area is not particularly attractive. Good choice for a city trip.

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2.4

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.3

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Accessible by car, but parking is a hassle.

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7.9

"Fantastic service"

Friendly but only somewhat professional service with okay reception and poor housekeeping.

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5.3

"Room is all right"

Rooms are mediocre, as are the beds and A/C. Poorly maintained and cleaned, with old but spacious, rooms. Poor balconies and badly cleaned bathrooms. Poor furniture and views. Good kitchenette. Shower can be a problem.

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3.9

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

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3.8

"Food could be better"

Poor dining experience with untidy dining area.

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2.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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2.4

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.5

"Great location"

Great location, close to the train station. Good shopping and sightseeing. Reasonably accessible by car.

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7.2

"Fantastic service"

Friendly service, but housekeeping was less impressive.

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4.6

"Room needs to be improved"

Poorly maintained and cleaned rooms. Older rooms with substandard bathrooms and beds. Large rooms with nice kitchenettes. Shower can be a problem.

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3.9

"Could use a good cleaning"

Rooms could be cleaner.

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3.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.6

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.5

"Great location"

Great location with excellent sightseeing. Train station is close.

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7.8

"Fantastic service"

Friendly service.

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6.4

"Comfortable"

Spacious, somewhat comfortable rooms, with okay beds, but some complaints of noise.

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4.9

"Room needs to be improved"

Untidy, poorly-kept rooms with poor furniture and bathrooms. Large rooms with nice kitchenettes. Average beds.

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2.3

"Complaints about WiFi"

Complaints about WiFi.

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9.1

"Great location"

Great location.

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4.8

"Room needs to be improved"

Room needs to be improved.

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