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219 Kent Street, 2000, Sydney, Australia

Review Score

Based on 1732 reviews

heart

7.8

Location

9.3

704 reviews

Service

7.7

372 reviews

Room

4.9

703 reviews

Cleanliness

4.1

211 reviews

Breakfast

3.3

6 reviews

Food

3.2

41 reviews

Vibe

3.0

100 reviews

WiFi

2.4

94 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Reasonably accessible by car. Parking should be cheaper.

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7.7

"Fantastic service"

Service and reception relatively professional and friendly but housekeeping is not great. Great hotel security. Booking process should be better organized. Room service could have been improved. Laundry service can be improved.

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4.9

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Substandard furniture, beds and balcony. Large rooms with nice kitchenettes. Mediocre sized, poorly cleaned bathrooms. Poor views, and A/C, TV and minibar are lacking. Shower can be a problem.

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4.1

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

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3.3

"Breakfast can be improved"

Breakfast can be improved.

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3.2

"Food could be better"

Poor dining experience with untidy dining area.

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3.0

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish.

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2.4

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.3

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. So-so car access and parking.

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7.9

"Fantastic service"

Friendly, if slightly unprofessional, service and subpar housekeeping.

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5.3

"Room is all right"

Outdated rooms with poor beds. Poorly maintained and cleaned rooms. Large rooms with nice kitchenettes. Rooms have no view and bathrooms could use better cleaning. Below average furnishing, balconies, and A/C. Shower can be a problem.

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2.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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2.7

"Food could be better"

Poor dining experience with untidy dining area.

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2.3

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.5

"Great location"

Great location somewhat accessible by car. Great sightseeing and close to the station.

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7.3

"Fantastic service"

Friendly service with great reception but subpar housekeeping.

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4.6

"Room needs to be improved"

Poorly maintained and cleaned rooms. Older rooms with substandard bathrooms and beds. Large rooms with nice kitchenettes. Shower can be a problem.

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4.0

"Could use a good cleaning"

Rooms could be cleaner.

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3.3

"Food could be better"

Food could be better.

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3.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.7

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.5

"Great location"

Great location with excellent sightseeing. Train station is close.

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8.0

"Fantastic service"

Friendly service and great reception.

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6.4

"Comfortable"

Overall comfort is OK and rooms are large, yet with problems with noise and beds.

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5.1

"Room is all right"

Rooms are okay but needing better maintenance, with subpar bathrooms. Badly cleaned rooms and uncomfortable beds and furniture. Large rooms with nice kitchenettes.

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2.3

"Complaints about WiFi"

Complaints about WiFi.

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9.2

"Great location"

Great location.

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4.9

"Room needs to be improved"

Room needs to be improved.

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