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In Narita International Airport, 282-0004, Narita-shi, Japan

Review Score

Based on 4072 reviews

heart

7.8

Location

9.5

1110 reviews

Service

9.0

775 reviews

WiFi

8.8

56 reviews

Breakfast

7.8

202 reviews

Room

5.8

1080 reviews

Bar and Beverages

4.6

8 reviews

Cleanliness

4.4

289 reviews

Amenities

2.8

340 reviews

Vibe

1.3

506 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location with good access by car. Close to the train station and the airport. Shopping is ok.

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9.0

"Fantastic service"

Efficient, friendly service with a nice reception. Good shuttle service. Average wait staff and housekeeping.

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8.8

"Good internet service"

Good wifi quality.

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7.8

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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5.8

"Room is all right"

Big enough rooms with awesome views. Outdated, rooms with poor cleanliness and maintenance. Bathrooms are large but with substandard cleaning. Complaints about furnishing, kitchenettes, and A/C.

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4.6

"Bar could improve"

Bar could improve.

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4.4

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.8

"Amenities are not the best"

Subpar entrance area and older facilities, but wonderful grounds. Architecture not so nice. Elevator in need of updating. Smoking area is ok.

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1.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Hotel could be more stylish. Entrance area is not particularly attractive. Hotel is fairly plain. Good for traveling with friends. Perfect airport hotel.

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9.7

"Great location"

Great location near the airport. Good accessibility by car.

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9.3

"Fantastic service"

Efficient, friendly service with a nice reception. Good shuttle service.

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8.7

"Good internet service"

Good wifi quality.

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7.7

"Tasty breakfast"

Tasty breakfast.

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5.9

"Room is all right"

Rooms are vast, yet mediocre, with average bathroom and beds. Outdated, rooms with poor cleanliness and maintenance. Substandard A/C and furniture.

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4.4

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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2.7

"Amenities are not the best"

Older facilities and unpleasant entrance area. Architecture not so nice.

grey circle

1.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish. Atmosphere could be friendlier. Entrance area is not particularly attractive.

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9.6

"Great location"

Generally well-located with OK shopping options. Close to the airport, with easy car access.

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8.9

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping. Good shuttle service.

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8.8

"Good internet service"

Good wifi quality.

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7.5

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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6.3

"Food is all right"

Poor dining experience overall; decent menu, but restaurant is expensive.

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5.1

"Room is all right"

Big enough rooms with awesome views. Poorly maintained and cleaned rooms. Bathrooms are large but with substandard cleaning. Outdated room and furniture, and problems with the A/C.

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4.3

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.8

"Amenities are not the best"

Older facilities and unpleasant entrance area.

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1.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Entrance area is not particularly attractive.

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9.2

"Great location"

Great location near the airport. Shopping is ok.

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8.8

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping. Good shuttle service.

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8.5

"Good internet service"

Good internet service.

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8.0

"Tasty breakfast"

Tasty breakfast.

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4.9

"Room needs to be improved"

Older and poorly cleaned rooms with inadequate A/C. Large rooms, with average beds and bathrooms. Rooms lacking maintenance with poor furniture and kitchenettes.

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4.0

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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2.7

"Amenities are not the best"

Facilities in need of refurbishment. Architecture not so nice.

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1.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Hotel could be more stylish.

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