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2425 Atrium Way , 37214, Nashville, Nashville, United States of America

Review Score

Based on 2045 reviews

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4.8

Location

8.1

196 reviews

Service

4.4

364 reviews

Comfort

3.7

342 reviews

Breakfast

3.3

140 reviews

Food

2.7

57 reviews

WiFi

2.6

33 reviews

Room

2.0

902 reviews

Vibe

1.7

168 reviews

Cleanliness

1.1

543 reviews

100% Verified Real Reviews

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8.1

"Great location"

Great location near the airport. Parking is rare. Near to the city centre with good shopping options nearby.

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4.4

"Service could be improved"

Guests complain about the professionalism of the staff and management. Complaints about reception and the friendliness of staff. Booking process should be better organized. Shuttle service can be an issue.

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3.7

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Average sized rooms.

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3.3

"Breakfast can be improved"

Breakfast affordable but not highly reviewed.

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2.7

"Food could be better"

Complaints about dining experience with subpar desserts & fruits.

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2.6

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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2.0

"Room needs to be improved"

Complaints about maintenance and cleanliness in rooms and bathrooms. Rooms are average size, although old with poor beds and furniture. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.

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1.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Atmosphere could be friendlier. Hotel could be more stylish.

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1.1

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

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8.4

"Great location"

Great location near the airport.

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4.8

"Service could be improved"

Generally poor but acceptably friendly service. Complaints about housekeeping and reception.

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2.9

"Breakfast can be improved"

Breakfast can be improved.

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2.7

"Complaints about WiFi"

Wifi quality could be improved.

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2.3

"Room needs to be improved"

Complaints about maintenance and cleanliness in rooms and bathrooms. Poor beds, minibars, TV's, and furniture. Room size is OK, although rooms look old with poor air conditioning. Shower can be a problem.

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2.3

"Food could be better"

Food could be better.

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1.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.3

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

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7.8

"Great location"

Well-located, although unfortunately the parking isn't easy.

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4.6

"Service could be improved"

Generally poor but acceptably friendly service. Complaints about housekeeping and reception.

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3.7

"Pool should be renewed"

Pool should be renewed.

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3.2

"More comfort would be nice"

Generally poor comfort, particularly the beds, and A/C is lacking.

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3.0

"Breakfast can be improved"

Breakfast can be improved.

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3.0

"Food could be better"

Food could be better.

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2.9

"Complaints about WiFi"

Complaints about WiFi.

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1.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.6

"Room needs to be improved"

Older and poorly cleaned rooms with inadequate A/C. Poorly maintained rooms with poorly cleaned bathrooms and uncomfortable beds. Poor quality TV's, furniture, and kitchenettes. Shower can be a problem.

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0.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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7.6

"Great location"

Great location.

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4.6

"Service could be improved"

Generally poor but acceptably friendly service.

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3.9

"Pool should be renewed"

Pool should be renewed.

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3.7

"More comfort would be nice"

Not very comfortable, with poor beds.

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3.2

"Breakfast can be improved"

Breakfast can be improved.

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2.4

"Complaints about WiFi"

Wifi quality could be improved.

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2.1

"Room needs to be improved"

Rooms and bathrooms are inadequately cleaned, with subpar TV's. Rooms not well-kept, with poor beds and furniture. Shower can be a problem.

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1.6

"Vibe is not too good"

Vibe is not too good.

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1.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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1.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.0

"Room needs to be improved"

Guests complained about bathrooms and general cleanliness of the rooms.

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1.0

"Could use a good cleaning"

Rooms could be cleaner.

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