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2425 Atrium Way , 37214, Nashville, Nashville, United States of America

Review Score

Based on 2116 reviews

heart

4.9

Location

8.0

209 reviews

Service

4.4

368 reviews

Breakfast

3.1

148 reviews

Food

3.1

62 reviews

Room

2.0

952 reviews

WiFi

2.0

34 reviews

Vibe

1.6

180 reviews

Cleanliness

1.3

564 reviews

100% Verified Real Reviews

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8.0

"Great location"

Great location near the airport. Easy car access but inadequate parking. Centrally located, reasonably close to shopping.

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4.4

"Service could be improved"

Problems with management professionalism. Service friendliness is ok, but reception and housekeeping were substandard. Booking process should be better organized. Shuttle service can be an issue.

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3.1

"Breakfast can be improved"

Breakfast affordable but not highly reviewed.

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3.1

"Food could be better"

Unpleasant dining experience, with unappetizing desserts/fruits and a poorly cleaned dining area. Good side dishes.

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2.0

"Room needs to be improved"

Complaints about maintenance and cleanliness in rooms and bathrooms. Rooms are average size, although old with poor beds and furniture. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.

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2.0

"Complaints about WiFi"

Wifi quality could be improved.

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1.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Atmosphere could be friendlier.

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1.3

"Could use a good cleaning"

Unclean rooms and pool area. The bathrooms and dining area need some cleaning. Hotel facilities could use a good clean.

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8.3

"Great location"

Great location.

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4.7

"Service could be improved"

Complaints about reception service. Service is relatively friendly.

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2.7

"Breakfast can be improved"

Breakfast can be improved.

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2.6

"Food could be better"

Food could be better.

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2.3

"Room needs to be improved"

Complaints about maintenance and cleanliness in rooms and bathrooms. Poor beds, minibars, TV's, and furniture. Room size is OK, although rooms look old with poor air conditioning. Shower can be a problem.

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2.1

"Complaints about WiFi"

Wifi quality could be improved.

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1.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.4

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

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7.9

"Great location"

Great location.

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4.6

"Service could be improved"

Generally poor but acceptably friendly service. Complaints about housekeeping and reception.

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3.6

"Pool should be renewed"

Pool should be renewed.

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3.1

"More comfort would be nice"

Generally poor comfort, particularly the beds, and A/C is lacking.

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2.9

"Breakfast can be improved"

Breakfast can be improved.

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1.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.5

"Room needs to be improved"

Older and poorly cleaned rooms with inadequate A/C. Poorly maintained rooms with poorly cleaned bathrooms and uncomfortable beds. Poor quality TV's, furniture, and kitchenettes. Shower can be a problem.

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0.8

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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7.5

"Great location"

Great location.

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4.5

"Service could be improved"

Generally poor but acceptably friendly service.

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3.9

"Pool should be renewed"

Pool should be renewed.

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3.0

"Breakfast can be improved"

Breakfast can be improved.

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2.0

"Room needs to be improved"

Poorly cleaned rooms and unsightly furniture. Guests complain about maintenance, beds, and TVs.

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1.7

"Complaints about WiFi"

Wifi quality could be improved.

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1.5

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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1.5

"Vibe is not too good"

Vibe is not too good.

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1.9

"Room needs to be improved"

Guests complained about bathrooms and general cleanliness of the rooms.

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1.1

"Could use a good cleaning"

Rooms could be cleaner.

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