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1-1, Shinko-2 Chome, Naka-ku , 231-0001, Yokohama-shi, Japan

Review Score

Based on 867 reviews

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8.4

Location

9.1

333 reviews

Service

8.7

256 reviews

Room

8.2

514 reviews

Amenities

8.1

111 reviews

Breakfast

6.6

127 reviews

WiFi

3.0

14 reviews

Wellness Area

2.5

8 reviews

100% Verified Real Reviews

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9.1

"Great location"

Great location. Good shopping and sightseeing. Convenient car access and well-priced parking. Average parking. Medium distance to train station.

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8.7

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping. Smooth booking process. Recreation staff is nice.

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8.2

"Great room"

Good rooms with great views. Mediocre sized, poorly cleaned bathrooms. Older and poorly cleaned rooms with inadequate A/C. Somewhat maintained rooms with typical minibars. Shower can be a problem.

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8.1

"Great amenities"

Great hotel grounds and outdoor sports facilities. Great hotel buildings and entrance area. Smoking area is ok.

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6.6

"Breakfast is average"

Breakfast is average.

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3.0

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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2.5

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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9.0

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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8.8

"Great location"

Great location. Good car access, but so-so parking. Good shopping and sightseeing.

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8.3

"Great amenities"

Nice building.

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8.1

"Great room"

Large rooms with nice views and OK beds. Bathrooms and rooms are untidy.

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7.0

"Tasty breakfast"

Breakfast is average.

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9.3

"Great location"

Great location with excellent sightseeing. Good car access, but so-so parking.

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8.6

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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8.2

"Great room"

Lovely rooms with pleasant views. Guests complained about bathrooms and general cleanliness of the rooms.

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8.1

"Great amenities"

Nice building.

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6.4

"Breakfast is average"

Breakfast is average.

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9.3

"Great location"

Great location with good access by car. Good shopping and sightseeing.

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8.8

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.5

"Great room"

Good rooms with great views. Rooms are OK with average beds but poor bathrooms.

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8.0

"Great amenities"

Nice building.

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6.3

"Breakfast is average"

Breakfast is average.

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9.0

"Great location"

Great location, with good shopping nearby and easy access by car.

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8.8

"Fantastic service"

Great service, especially at reception.

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8.3

"Great room"

Lovely rooms with pleasant views.

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7.9

"Best value for money"

Best value for money.

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6.8

"Breakfast is average"

Breakfast is average.

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