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1-1, Shinko-2 Chome, Naka-ku , 231-0001, Yokohama-shi, Japan

Review Score

Based on 788 reviews

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8.3

Location

9.1

308 reviews

Service

8.7

230 reviews

Room

8.2

476 reviews

Amenities

8.1

103 reviews

Food

6.4

96 reviews

Breakfast

6.3

116 reviews

WiFi

4.8

11 reviews

Wellness Area

2.7

9 reviews

100% Verified Real Reviews

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9.1

"Great location"

Great location. Good shopping and sightseeing. Convenient car access and well-priced parking. Average parking.

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8.7

"Fantastic service"

Professional service and good reception, but so-so housekeeping. Recreation staff is nice. Smooth booking process.

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8.2

"Great room"

Large rooms, great views, comfortable beds, and nice furniture. Poorly maintained, outdated rooms with insufficiently clean bathrooms and deficient minibars. Poorly cleaned rooms with deficient A/C.

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8.1

"Great amenities"

Great hotel grounds and outdoor sports facilities. Great hotel buildings and entrance area. Smoking area is ok.

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6.4

"Food is all right"

Poor menus and okay food. Desserts, fruits and side dishes are average.

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6.3

"Breakfast is average"

Breakfast is average.

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4.8

"Complaints about WiFi"

Poor, over-priced WiFi.

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2.7

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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9.2

"Great location"

Great location with excellent sightseeing. Good car access, but so-so parking.

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8.6

"Fantastic service"

Friendly service and great reception.

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8.2

"Great room"

Good rooms with great views. Guests complained about bathrooms and general cleanliness of the rooms.

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7.8

"Great amenities"

Nice building.

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6.4

"Food is all right"

Poor menus and okay food.

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6.1

"Breakfast is average"

Breakfast is average.

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9.1

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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9.0

"Great location"

Great location, close to the train station. Good shopping and sightseeing. Good car access, but so-so parking.

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8.1

"Great amenities"

Nice building.

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8.0

"Great room"

Amply-sized rooms with excellent beds and superb views. Bathrooms and rooms are untidy.

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6.2

"Breakfast is average"

Breakfast is average.

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6.2

"Food is all right"

Food is all right.

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4.8

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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9.2

"Great location"

Great location with good access by car. Good shopping and sightseeing.

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8.7

"Great room"

Great rooms, with comfortable beds and lovely views. Average sized, poorly cleaned rooms and bathrooms.

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8.7

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.2

"Great amenities"

Nice building.

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6.2

"Breakfast is average"

Breakfast is average.

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6.2

"Food is all right"

Food is all right.

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8.8

"Great location"

Great location, with good shopping nearby and easy access by car.

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8.7

"Fantastic service"

Fantastic service.

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8.5

"Great room"

Good rooms with great views.

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6.4

"Breakfast is average"

Breakfast is average.

Photos from travellers