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Nishi 2 9, Kita 2 jo, Chuo ku, Sapporo city, Hokkaido 060 0002, Japan. , 600002, Sapporo-shi, Japan

Review Score

Based on 5426 reviews

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7.9

Breakfast

9.2

758 reviews

Location

9.2

1306 reviews

Service

7.9

776 reviews

WiFi

5.6

56 reviews

Room

5.0

1384 reviews

Wellness Area

4.8

17 reviews

Comfort

2.3

841 reviews

100% Verified Real Reviews

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9.2

"Tasty breakfast"

Tasty yet pricey breakfasts.

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9.2

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Easy car access but inadequate parking. Standard parking prices.

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7.9

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping. Laundry service can be improved. Booking process is sufficient.

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5.6

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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5.0

"Room is all right"

Guests complain about maintenance, furnishing, TV's, and views. Old, tiny but relatively tidy rooms with poor minibars. Small rooms and poorly cleaned bathrooms. Beds and kitchenettes are so-so. Shower can be a problem.

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4.8

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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2.3

"More comfort would be nice"

Small suites with problems of comfort and noise. Average beds.

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9.3

"Great location"

Great location. Near downtown with great sightseeing and shopping. Close to public transport and the train. Easy car access but inadequate parking.

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9.0

"Delicious food"

Delicious food.

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8.7

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.9

"Fantastic service"

Professional service and great reception, but poor housekeeping.

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5.6

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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5.0

"Room is all right"

Rooms are quite clean and beds are standard. Older, small rooms with inadequate A/C. Small rooms and poorly cleaned bathrooms.

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3.7

"Complaints about WiFi"

Wifi quality could be improved.

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1.9

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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9.5

"Tasty breakfast"

Tasty breakfast.

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9.5

"Great location"

Great location. Easy car access but inadequate parking. Great sightseeing, restaurants and shopping nearby. Close to public transport and the train.

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8.1

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping.

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4.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.2

"Room needs to be improved"

So-so beds and cleanliness with small rooms. Small rooms and poorly cleaned bathrooms.

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3.9

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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1.7

"More comfort would be nice"

Less comfortable, small bathrooms and rooms with average beds.

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9.6

"Great location"

Great location with good access by car. Good shopping and sightseeing. Train station is close.

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9.2

"Tasty breakfast"

Tasty breakfast.

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7.9

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping.

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5.2

"Room is all right"

Small, decently clean rooms with okay beds and less well cleaned bathrooms.

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4.1

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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2.5

"More comfort would be nice"

Rooms are average, though small, lacking comfort, and quite noisy.

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9.3

"Great location"

Great location, close to the train station.

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9.2

"Tasty breakfast"

Tasty breakfast.

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8.2

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping.

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4.6

"Room needs to be improved"

Small but clean enough rooms, with low quality bathrooms.

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4.2

"Vibe is not too good"

Vibe is not too good.

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2.4

"More comfort would be nice"

Small and uncomfortable rooms.

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