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Nishi 2 9, Kita 2 jo, Chuo ku, Sapporo city, Hokkaido 060 0002, Japan. , 600002, Sapporo-shi, Japan

Review Score

Based on 4895 reviews

heart

7.8

Breakfast

9.3

505 reviews

Food

8.9

206 reviews

Location

8.8

864 reviews

Service

7.8

595 reviews

Cleanliness

5.4

260 reviews

WiFi

4.9

34 reviews

Amenities

4.7

151 reviews

Room

4.6

995 reviews

Vibe

3.6

163 reviews

Wellness Area

3.3

12 reviews

Comfort

2.8

576 reviews

100% Verified Real Reviews

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9.3

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.9

"Delicious food"

Well priced, excellent restaurant, but low rated dessert. Good sushi. Good menu with great vegetables. Seafood and side dishes are delicious.

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8.8

"Great location"

Great location. Close to public transport and the train. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly.

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7.8

"Fantastic service"

Friendly service, but housekeeping was less impressive. Booking process is sufficient. Standard laundry service.

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5.4

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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4.9

"Complaints about WiFi"

Wifi quality could be improved.

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4.7

"Amenities are not the best"

Facilities in need of refurbishment. Great hotel grounds with a beautiful entrance area. Smoking area is not nice. Elevator in need of updating.

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4.6

"Room needs to be improved"

Small, poorly-maintained rooms with poor TV's. Room relatively tidy with acceptable beds and furniture. Small rooms and poorly cleaned bathrooms. Rooms needing updating with poor quality A/C and minibars. Shower was ok.

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3.6

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Pleasant entrance area. Stylish hotel. Luxurious Hotel. Nice boutique hotel. Good for traveling with friends. Good choice for a city trip.

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3.3

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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2.8

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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9.3

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.9

"Delicious food"

Delicious food.

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8.8

"Great location"

Great location. Close to public transport and the train. Near downtown with great sightseeing and shopping. Easy car access but inadequate parking.

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8.0

"Fantastic service"

Friendly service with great reception but subpar housekeeping.

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5.7

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Hotel facilities could use a good clean.

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4.7

"Amenities are not the best"

Beautiful grounds but poorly reviewed buildings.

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4.7

"Complaints about WiFi"

Wifi quality could be improved.

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4.6

"Room needs to be improved"

Older, small rooms with inadequate A/C. Room relatively tidy with acceptable beds and furniture. Small rooms and poorly cleaned bathrooms.

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3.8

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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2.0

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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9.4

"Tasty breakfast"

Tasty breakfast.

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9.2

"Great location"

Great location. Close to public transport and the train. Easy car access but inadequate parking. Good shopping and sightseeing.

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8.9

"Delicious food"

Delicious food.

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8.0

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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4.6

"Amenities are not the best"

Uninspiring buildings and a so-so entrance area.

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4.1

"Room needs to be improved"

Inadequately maintained and cleaned rooms with poor A/C. Rooms are quite clean and beds are standard.

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3.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is ok.

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2.6

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Average beds.

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9.1

"Tasty breakfast"

Tasty yet pricey breakfasts.

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9.1

"Great location"

Great location with good access by car. Train station is close.

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7.8

"Fantastic service"

Friendly, professional service, and decent reception, but less well rated housekeeping.

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5.4

"Quite clean"

Cleanliness is lacking in rooms and bathrooms.

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5.3

"Room is all right"

Rooms are quite clean and beds are standard. Smaller, older rooms with problematic bathroom cleanliness.

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4.4

"Amenities are not the best"

Facilities in need of refurbishment.

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3.6

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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3.2

"More comfort would be nice"

Rooms are average, though small, lacking comfort, and quite noisy.

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9.3

"Tasty breakfast"

Tasty breakfast.

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9.1

"Delicious food"

Delicious food.

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8.9

"Great location"

Great location near lots of shopping. Train station is close.

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7.9

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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5.2

"Quite clean"

Buildings are reasonably clean, but less well kept up rooms.

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5.0

"Room is all right"

Small, poorly cleaned rooms and subpar bathrooms.

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3.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.1

"More comfort would be nice"

Small and uncomfortable rooms.

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