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Nishi 2 9, Kita 2 jo, Chuo ku, Sapporo city, Hokkaido 060 0002, Japan. , 600002, Sapporo-shi, Japan

Review Score

Based on 3556 reviews

heart

7.6

Breakfast

9.3

478 reviews

Location

9.0

838 reviews

Service

7.9

563 reviews

WiFi

6.0

30 reviews

Cleanliness

4.9

238 reviews

Amenities

4.5

129 reviews

Room

4.4

951 reviews

Vibe

3.7

145 reviews

Wellness Area

2.7

9 reviews

Comfort

2.6

549 reviews

100% Verified Real Reviews

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9.3

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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9.0

"Great location"

Great location, close to the train station. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly.

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7.9

"Fantastic service"

Friendly, professional service, however housekeeping is less well rated. Booking process should be better organized.

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6.0

"Regular internet service"

Regular internet service.

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4.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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4.5

"Amenities are not the best"

Outdated facilities with a decent entrance area. Smoking area is not nice. Elevator in need of updating.

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4.4

"Room needs to be improved"

Small, outdated rooms with okay beds but cleanliness issues. Small rooms and poorly cleaned bathrooms. The rooms need maintenance with poor A/C, furniture, and bathrooms. Shower can be a problem.

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3.7

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is ok. Stylish hotel. Good for traveling with friends. Good choice for a city trip. Suitable for solo travelers.

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2.7

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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2.6

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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9.2

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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8.8

"Great location"

Great location, close to the train station. Near downtown with great sightseeing and shopping. Easy car access but inadequate parking.

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7.5

"Fantastic service"

Friendly, professional service, however housekeeping is less well rated.

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7.4

"Best value for money"

Best value for money. Acceptable breakfast prices.

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5.8

"Regular internet service"

Average wifi quality.

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5.5

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Hotel facilities could use a good clean.

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4.7

"Room needs to be improved"

Small, outdated rooms with poorly rated A/C and furniture. Small rooms and poorly cleaned bathrooms. Rooms are quite clean and beds are standard.

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4.6

"Amenities are not the best"

Beautiful grounds but poorly reviewed buildings.

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3.8

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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1.7

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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9.5

"Tasty breakfast"

Tasty breakfast.

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9.2

"Great location"

Great location. Close to public transport and the train. Great sightseeing, restaurants and shopping nearby. Easy car access but inadequate parking.

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8.9

"Delicious food"

Delicious food.

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8.1

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping.

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4.2

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area.

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4.0

"Room needs to be improved"

Inadequately maintained and cleaned rooms with poor A/C. Rooms are quite clean and beds are standard.

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3.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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2.6

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Average beds.

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9.2

"Great location"

Great location with good access by car. Train station is close.

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9.1

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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7.6

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping.

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4.9

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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4.9

"Room needs to be improved"

Small, outdated rooms with cleanliness complaints. Average beds.

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4.2

"Amenities are not the best"

Facilities in need of refurbishment.

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3.3

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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3.1

"More comfort would be nice"

Rooms are average, though small, lacking comfort, and quite noisy.

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9.3

"Tasty breakfast"

Tasty breakfast.

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9.2

"Great location"

Great location near lots of shopping. Train station is close.

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9.0

"Delicious food"

Delicious food.

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7.9

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping.

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5.2

"Quite clean"

Room cleanliness is acceptable.

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5.1

"Room is all right"

Small but clean enough rooms, with low quality bathrooms.

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4.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.1

"More comfort would be nice"

Small and uncomfortable rooms.

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