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Neue Kräme 23, 60311, Frankfurt am Main, Germany

Review Score

Based on 843 reviews

heart

7.9

Service

9.3

179 reviews

Location

9.3

260 reviews

Breakfast

7.8

151 reviews

WiFi

6.8

18 reviews

Cleanliness

5.1

77 reviews

Room

3.8

231 reviews

Amenities

1.6

52 reviews

Vibe

1.3

40 reviews

100% Verified Real Reviews

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9.3

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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9.3

"Great location"

Great location. Near downtown with great sightseeing and shopping. Easy car access but inadequate parking. Close to public transport and the train.

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7.8

"Tasty breakfast"

Tasty breakfast.

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6.8

"Regular internet service"

Average wifi quality.

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5.1

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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3.8

"Room needs to be improved"

View is wonderful, but rooms are in need of maintenance with poor furniture and A/C. Rooms are cramped and old, but beds and overall cleanliness are satisfactory. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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1.6

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating.

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1.3

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel is fairly plain. Good choice for a city trip. Good for traveling with friends. Suitable for solo travelers.

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9.3

"Fantastic service"

Friendly service and great reception.

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9.3

"Great location"

Awesome location near city centre, but inconvenient parking.

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8.0

"Tasty breakfast"

Tasty breakfast.

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5.1

"Quite clean"

Room cleanliness is acceptable.

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3.5

"Room needs to be improved"

Small rooms with below average bathrooms and poor maintenance. Rooms are quite clean and beds are standard. Shower can be a problem.

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1.7

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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1.5

"Vibe is not too good"

Vibe is not too good.

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9.4

"Great location"

Great location.

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9.3

"Fantastic service"

Friendly service.

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7.7

"Tasty breakfast"

Tasty breakfast.

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3.8

"Room needs to be improved"

Small but clean enough rooms, with low quality bathrooms.

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1.8

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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1.7

"Vibe is not too good"

Vibe is not too good.

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9.3

"Great location"

Great location.

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9.0

"Fantastic service"

Friendly service.

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7.9

"Tasty breakfast"

Tasty breakfast.

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4.8

"More comfort would be nice"

More comfort would be nice.

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4.3

"Room needs to be improved"

Room needs to be improved.

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