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Neue Kräme 23, 60311, Frankfurt am Main, Germany

Review Score

Based on 674 reviews

heart

7.9

Service

9.4

153 reviews

Location

9.4

234 reviews

Breakfast

7.1

118 reviews

WiFi

7.1

16 reviews

Room

4.4

197 reviews

Vibe

2.5

30 reviews

Amenities

2.3

48 reviews

100% Verified Real Reviews

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9.4

"Fantastic service"

Efficient, friendly service with a nice reception.

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9.4

"Great location"

Good location, close to public transport. Near downtown with great sightseeing and shopping. Easy car access but inadequate parking.

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7.1

"Tasty breakfast"

Tasty breakfast.

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7.1

"Good internet service"

Good internet service. Average wifi quality.

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4.4

"Room needs to be improved"

Rooms are lacking in maintenance, with subpar A/C and furnishing. Old, small but relatively tidy rooms with excellent beds. Small but relatively clean bathrooms. Shower can be a problem.

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2.5

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Hotel is relatively luxurious. Good choice for a city trip. Good for traveling with friends. Suitable for solo travelers.

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2.3

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating.

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9.5

"Fantastic service"

Friendly service and great reception.

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9.3

"Great location"

Awesome location near city centre, but inconvenient parking.

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7.3

"Tasty breakfast"

Tasty breakfast.

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4.2

"Room needs to be improved"

Smaller, poorly maintained rooms with subpar bathrooms and A/C. Rooms are quite clean and beds are standard. Shower can be a problem.

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2.7

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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2.5

"Vibe is not too good"

Vibe is not too good.

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9.4

"Fantastic service"

Friendly service.

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9.4

"Great location"

Great location near lots of shopping.

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7.0

"Tasty breakfast"

Tasty breakfast.

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5.0

"Comfortable"

Comfortable enough with an average noise level. Lovely beds, but substandard room maintenance with poor A/C.

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4.2

"Room needs to be improved"

Smaller, poorly maintained rooms with subpar bathrooms and A/C. Comfortable beds. Shower can be a problem.

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3.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.6

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.4

"Great location"

Great location.

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9.2

"Fantastic service"

Friendly service.

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7.1

"Tasty breakfast"

Tasty breakfast.

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6.5

"Quite clean"

Room cleanliness is acceptable.

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5.3

"Comfortable"

Comfortable.

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4.9

"Room needs to be improved"

Clean enough, but low rated, rooms.

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