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Neue Kräme 23, 60311, Frankfurt am Main, Germany

Review Score

Based on 954 reviews

heart

7.9

Location

9.4

295 reviews

Service

9.1

213 reviews

Breakfast

7.5

175 reviews

WiFi

6.0

19 reviews

Cleanliness

5.2

95 reviews

Room

4.5

274 reviews

Amenities

1.6

60 reviews

Vibe

1.5

49 reviews

100% Verified Real Reviews

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9.4

"Great location"

Great location. Near downtown with great sightseeing and shopping. Easy car access but inadequate parking. Close to public transport and the train.

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9.1

"Fantastic service"

Service and reception relatively professional and friendly but housekeeping is not great.

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7.5

"Tasty breakfast"

Tasty breakfast.

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6.0

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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5.2

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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4.5

"Room needs to be improved"

Poorly-maintained rooms with subpar furniture and TVs. Decent beds and views, and clean enough rooms. Older, small rooms with inadequate A/C. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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1.6

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating.

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1.5

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is fairly plain. Good choice for a city trip. Good for traveling with friends. Suitable for solo travelers.

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9.4

"Great location"

Great location.

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9.1

"Fantastic service"

Friendly service.

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7.6

"Tasty breakfast"

Tasty breakfast.

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3.8

"Room needs to be improved"

Small but clean enough rooms, with low quality bathrooms.

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1.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.8

"Vibe is not too good"

Vibe is not too good.

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9.4

"Great location"

Great location.

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9.1

"Fantastic service"

Friendly service and great reception.

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7.7

"Tasty breakfast"

Tasty breakfast.

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5.3

"Quite clean"

Quite clean.

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4.3

"More comfort would be nice"

Noise is as expected, as are the beds, although rooms are small and generally uncomfortable.

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3.6

"Room needs to be improved"

Rooms are small and bathrooms were inadequate but beds are alright.

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9.4

"Great location"

Great location.

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8.8

"Fantastic service"

Fantastic service.

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4.1

"Room needs to be improved"

Room needs to be improved.

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