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Neue Kräme 23, 60311, Frankfurt am Main, Germany

Review Score

Based on 715 reviews

heart

7.9

Service

9.3

171 reviews

Location

9.0

239 reviews

WiFi

8.2

17 reviews

Breakfast

7.6

135 reviews

Room

3.8

208 reviews

Amenities

1.7

44 reviews

Vibe

1.6

33 reviews

100% Verified Real Reviews

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9.3

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping.

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9.0

"Great location"

Good location, close to public transport. Near downtown with great sightseeing and shopping. Easy car access but inadequate parking.

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8.2

"Good internet service"

Good wifi quality.

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7.6

"Tasty breakfast"

Tasty breakfast.

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3.8

"Room needs to be improved"

Small, outdated rooms in need of better maintenance. Moderately tidy rooms and ok beds but poor furniture and A/C. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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1.7

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating.

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1.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel is fairly plain. Good choice for a city trip. Good for traveling with friends. Suitable for solo travelers.

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9.3

"Fantastic service"

Friendly service and great reception.

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9.0

"Great location"

Awesome location near city centre, but inconvenient parking.

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7.7

"Tasty breakfast"

Tasty breakfast.

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3.6

"Room needs to be improved"

Small rooms with below average bathrooms and poor maintenance. Rooms are quite clean and beds are standard. Shower can be a problem.

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2.1

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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1.8

"Vibe is not too good"

Vibe is not too good.

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9.3

"Fantastic service"

Friendly service.

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9.1

"Great location"

Great location near lots of shopping.

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7.4

"Tasty breakfast"

Tasty breakfast.

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4.6

"More comfort would be nice"

Noise is as expected, as are the beds, although rooms are small and generally uncomfortable.

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3.8

"Room needs to be improved"

Small rooms with below average bathrooms and poor maintenance. Rooms are quite clean and beds are standard. Shower can be a problem.

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2.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.9

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.2

"Great location"

Great location.

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9.0

"Fantastic service"

Friendly service.

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7.6

"Tasty breakfast"

Tasty breakfast.

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4.4

"Room needs to be improved"

Room needs to be improved.

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4.4

"More comfort would be nice"

More comfort would be nice.

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