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Neue Kräme 23, 60311, Frankfurt am Main, Germany

Review Score

Based on 859 reviews

heart

7.8

Location

9.3

274 reviews

Service

9.1

191 reviews

Breakfast

7.5

164 reviews

WiFi

6.4

23 reviews

Room

4.7

251 reviews

Vibe

1.6

45 reviews

Amenities

1.1

55 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Near downtown with great sightseeing and shopping. Easy car access but inadequate parking. Close to public transport and the train.

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9.1

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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7.5

"Tasty breakfast"

Tasty breakfast.

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6.4

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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4.7

"Room needs to be improved"

Guests complain about maintenance, age, furnishing, and size of rooms. Rooms are decent, with OK beds and views, and some complaints about A/C. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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1.6

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is fairly plain. Good choice for a city trip. Good for traveling with friends. Suitable for solo travelers.

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1.1

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating.

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9.3

"Great location"

Awesome location near city centre, but inconvenient parking.

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9.2

"Fantastic service"

Friendly service and great reception.

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7.6

"Tasty breakfast"

Tasty breakfast.

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3.7

"Room needs to be improved"

Small rooms with below average bathrooms and poor maintenance. Rooms are quite clean and beds are standard. Shower can be a problem.

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1.7

"Vibe is not too good"

Vibe is not too good.

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1.4

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.4

"Great location"

Great location.

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9.2

"Fantastic service"

Friendly service.

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7.4

"Tasty breakfast"

Tasty breakfast.

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4.3

"Room needs to be improved"

Small rooms with low rated bathrooms. Rooms are quite clean and beds are standard.

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1.9

"Vibe is not too good"

Vibe is not too good.

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1.3

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.4

"Great location"

Great location.

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8.9

"Fantastic service"

Friendly service.

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7.6

"Tasty breakfast"

Tasty breakfast.

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4.4

"Room needs to be improved"

Room needs to be improved.

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4.4

"More comfort would be nice"

More comfort would be nice.

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