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999 Bai Yun Yuan Road, 310000, Hangzhou, China

Review Score

Based on 1490 reviews

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9.3

Location

9.3

351 reviews

Breakfast

8.5

256 reviews

Service

7.7

402 reviews

Cleanliness

7.4

131 reviews

Food

7.2

160 reviews

WiFi

7.0

9 reviews

Room

6.7

459 reviews

Pool

5.7

52 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location with good access by car. Near downtown with great sightseeing and shopping.

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8.5

"Tasty breakfast"

Tasty breakfast.

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7.7

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Reasonable restaurant, but questionable management.

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7.4

"Clean"

Clean hotel facilities. Very clean rooms and decently clean pool. Bathroom needs cleaning.

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7.2

"Delicious food"

Food is great, especially the desserts. No good fish & seafood.

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7.0

"Good internet service"

Good wifi quality.

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6.7

"Room is all right"

Relatively new rooms. Clean, spacious rooms, comfortable beds, and good views. Bathrooms are large but with substandard cleaning. Substandard A/C and furniture. Shower can be a problem.

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5.7

"Ordinary pool"

Moderately clean pool area.

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9.2

"Great location"

Great location near lots of shopping. Good car access, but so-so parking.

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8.5

"Tasty breakfast"

Tasty breakfast.

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7.6

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.6

"Delicious food"

Food is great, especially the desserts.

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7.1

"Great amenities"

Old facilities, but pleasant hotel buildings.

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6.1

"Room is all right"

Rooms are average but A/C is not great. Amply-sized rooms with excellent beds and superb views. Large, so-so bathroom.

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5.6

"Ordinary pool"

Ordinary pool.

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9.5

"Great location"

Great location with good access by car.

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8.6

"Tasty breakfast"

Tasty breakfast.

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7.8

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.4

"Great room"

Large, clean rooms with wonderful views. Acceptable rooms and bathrooms.

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7.2

"Clean"

Clean hotel facilities. Clean rooms.

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6.9

"Regular internet service"

Average wifi quality.

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5.6

"Ordinary pool"

Ordinary pool.

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9.2

"Great location"

Great location with good access by car.

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8.6

"Tasty breakfast"

Tasty breakfast.

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8.0

"Fantastic service"

Friendly service.

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8.0

"Best value for money"

Best value for money.

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7.7

"Clean"

Clean rooms.

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7.4

"Delicious food"

Delicious food.

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6.8

"Room is all right"

Clean, reasonable rooms.

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9.4

"Great location"

Great location.

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7.5

"Fantastic service"

Fantastic service.

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6.8

"Room is all right"

Room is all right.

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