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New Hotel Charlemagne

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Boulevard Charlemagne 25-27, 1000, Brussel, Belgium

Review score

Based on 1378 hotel review

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7.7

Location

9.3

282 reviews

Service

7.6

235 reviews

Value for money

6.2

141 reviews

Cleanliness

5.8

125 reviews

Amenities

5.5

54 reviews

Room

5.1

393 reviews

Food

5.0

35 reviews

Breakfast

4.5

97 reviews

WiFi

4.3

48 reviews

Vibe

3.1

95 reviews

Bar and Beverages

2.0

8 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Parking is good and affordable. Close to public transport and the train. Near city centre with great sightseeing and nearby restaurants.

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7.6

"Fantastic service"

Friendly service and great housekeeping, but so-so reception.

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6.2

"Fairly good value for money"

Fairly good value for money. High priced breakfast.

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5.8

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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5.5

"Ordinary amenities"

Outdated facilities and entrance area. Beautiful architecture.

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5.1

"Room is all right"

Rooms are relatively tidy, but furniture is poor quality, with substandard TV's and A/C. Amply-sized rooms with excellent beds and superb views. Mediocre sized, poorly cleaned bathrooms. Inadequate minibars in older, poorly-maintained rooms. Shower can be a problem.

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5.0

"Food is all right"

Decent food and okay desserts. Poor menu, especially in side dishes.

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4.5

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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4.3

"WiFi system needs upgrading"

Wifi quality could be improved.

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3.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Stylish hotel. Entrance area is not particularly attractive. Hotel is fairly plain. Luxury hotel. Suitable for solo travelers.

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2.0

"Bar could improve"

Bar could improve.

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9.4

"Great location"

Good location, close to public transport. Parking is good and affordable. Near to downtown with good options for sightseeing.

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8.1

"Fantastic service"

Friendly service and great housekeeping, but so-so reception.

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6.6

"Fairly good value for money"

Fairly good value for money. High priced breakfast.

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5.8

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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5.4

"Ordinary amenities"

Average hotel building.

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5.3

"Room is all right"

Great beds in large, decently cleaned rooms, but less well cleaned in the bathrooms. Poor quality, old rooms with low rated A/C and furniture. Shower can be a problem.

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4.6

"Food could be better"

Food could be better.

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4.1

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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4.0

"WiFi system needs upgrading"

Wifi quality could be improved.

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2.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier.

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9.6

"Great location"

Good location, close to public transport.

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7.8

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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5.7

"Quite clean"

Room cleanliness is acceptable. Clean hotel facilities.

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5.5

"Fairly good value for money"

Fairly good value for money. High priced breakfast.

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5.3

"Ordinary amenities"

Average hotel building.

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5.1

"Food is all right"

Food is all right.

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4.9

"Room needs to be improved"

Rooms are large with great views but rooms and bathrooms poorly-maintained. Fairly clean rooms, but old with inadequate A/C and furniture. Shower can be a problem.

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4.5

"WiFi system needs upgrading"

Wifi quality could be improved.

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4.2

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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3.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Stylish hotel.

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9.2

"Great location"

Good location, close to public transport.

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7.7

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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7.5

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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6.0

"Fairly good value for money"

Fairly good value for money.

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5.9

"Quite clean"

Room cleanliness is acceptable.

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5.3

"Room is all right"

Rooms are large and mostly clean, with great beds. Poor maintenance in rooms and bathrooms.

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4.5

"Breakfast can be improved"

Breakfast can be improved.

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2.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.2

"Great location"

Great location.

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7.7

"Fantastic service"

Friendly service.

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6.9

"Comfortable"

Rooms are big and moderately comfortable.

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5.8

"Fairly good value for money"

Fairly good value for money.

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4.6

"Room needs to be improved"

Rooms are spacious, although generally below-par with unsightly bathrooms.

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4.3

"Breakfast can be improved"

Breakfast can be improved.

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2.9

"Vibe is not too good"

Vibe is not too good.

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