cancel
register
We use cookies to help us deliver our online services. By using our website or by closing this message box, you agree to our use of cookies as described in our Cookie Policy.
use
map marker

1-1, North 2 West 1, Chuo-ku,, 060-0002, Sapporo-shi, Japan

Review Score

Based on 1082 reviews

heart

8.2

Location

9.0

350 reviews

Breakfast

8.4

156 reviews

Service

7.7

262 reviews

Room

7.4

416 reviews

Amenities

6.8

144 reviews

WiFi

6.1

15 reviews

100% Verified Real Reviews

grey circle

9.0

"Great location"

Great location. Near downtown with great sightseeing and shopping. Close to public transport and the train. Good accessibility by car. Decent, but pricey, parking.

grey circle

8.4

"Tasty breakfast"

Great and affordable breakfast.

grey circle

7.7

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Smooth booking process.

grey circle

7.4

"Great room"

Tidy rooms with great beds and good furniture. Large rooms with nice TV's. Decently-clean rooms with spacious bathrooms. Outdated rooms with insufficient A/C. Shower can be a problem.

grey circle

6.8

"Ordinary amenities"

Mediocre building with old facilities. Great hotel grounds with a beautiful entrance area. Well-suited elevator.

grey circle

6.1

"Regular internet service"

Regular internet service.

grey circle

9.3

"Great location"

Great location with good access by car. Good shopping and sightseeing. Train station is close.

grey circle

8.4

"Tasty breakfast"

Tasty breakfast.

grey circle

7.4

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

grey circle

6.7

"Room is all right"

Generously sized, average rooms with good bathrooms. Tidy rooms with great beds, but old, and in need of better A/C.

grey circle

6.5

"Comfortable"

Fairly comfortable, but problems with A/C. Comfortable beds in spacious rooms.

grey circle

8.8

"Great location"

Great location near lots of shopping. Train station is close.

grey circle

8.1

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

grey circle

7.9

"Tasty breakfast"

Tasty breakfast.

grey circle

7.7

"Great room"

Large clean rooms with big bathrooms.

grey circle

7.3

"Rather comfortable"

Very comfortable, large rooms with sizeable bathrooms.

grey circle

7.0

"Best value for money"

Best value for money.

grey circle

9.0

"Great location"

Great location.

grey circle

8.3

"Tasty breakfast"

Tasty breakfast.

grey circle

7.8

"Clean"

Clean rooms.

grey circle

7.7

"Fantastic service"

Great service, especially at reception.

grey circle

7.2

"Great room"

Spacious and tidy rooms.

grey circle

4.4

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

grey circle

9.1

"Great location"

Great location.

grey circle

8.5

"Tasty breakfast"

Tasty breakfast.

grey circle

7.9

"Fantastic service"

Fantastic service.

grey circle

7.0

"Great room"

Spacious rooms.

grey circle

6.8

"Comfortable"

Rooms are big and moderately comfortable.

grey circle

5.2

"Decent vibe"

Decent vibe. Relatively friendly Atmosphere.

Upload your photos

Browse New Otani Inn Sapporo traveller photo gallery

Photos from travellers