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New Otani Inn Sapporo

  • hotel stars
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1-1, North 2 West 1, Chuo-ku,, 060-0002, Sapporo-shi, Japan

Review score

Based on 1026 hotel review

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8.2

Location

8.8

333 reviews

Breakfast

8.3

139 reviews

Service

7.9

261 reviews

Room

6.9

382 reviews

Amenities

6.8

118 reviews

WiFi

5.0

15 reviews

100% Verified Real Reviews

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8.8

"Great location"

Great location. Close to public transport and the train. Central location with great sightseeing, dining out and shopping. Good accessibility by car. Decent, but pricey, parking.

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8.3

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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7.9

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping. Smooth booking process.

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6.9

"Room is all right"

Moderately well-maintained rooms with OK TV's. Spacious, clean rooms with nice furniture. Decently-clean rooms with spacious bathrooms. Older rooms with subpar minibars. No views, but acceptable A/C.

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6.8

"Ordinary amenities"

Mediocre building with old facilities. Great hotel grounds with a beautiful entrance area.

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5.0

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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9.1

"Great location"

Great location with good access by car. Good shopping and sightseeing. Train station is close.

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8.4

"Tasty breakfast"

Tasty breakfast.

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7.9

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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6.6

"Comfortable"

Beds are decent and generally comfortable. Spacious rooms and bathrooms.

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6.6

"Room is all right"

Average rooms with standard beds. Large clean rooms with big bathrooms.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.5

"Great location"

Great location near lots of shopping. Train station is close.

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8.1

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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7.1

"Rather comfortable"

Comfortable, spacious rooms and bathrooms, but a bit noisy.

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7.1

"Great room"

Large clean rooms with big bathrooms.

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8.9

"Great location"

Great location, close to the train station.

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8.2

"Tasty breakfast"

Tasty breakfast.

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7.8

"Fantastic service"

Great service, especially at reception.

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7.5

"Clean"

Clean rooms.

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6.6

"Room is all right"

Room is all right. Big, clean rooms with great bathrooms.

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9.0

"Great location"

Great location, close to the train station.

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8.3

"Fantastic service"

Friendly service.

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8.3

"Tasty breakfast"

Tasty breakfast.

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7.9

"Clean"

Clean rooms.

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7.0

"Great room"

Decent, large, and clean rooms.

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6.8

"Comfortable"

Rooms are big and moderately comfortable.

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5.4

"Decent vibe"

Decent vibe. Hotel could use some updating.

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