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5640 Stanley Avenue , L2G 3X5, Niagara Falls, Canada

Review Score

Based on 354 reviews

heart

4.9

Location

7.8

29 reviews

Value for money

6.5

22 reviews

Service

4.8

78 reviews

WiFi

3.3

27 reviews

Comfort

2.8

87 reviews

Amenities

2.7

25 reviews

Room

2.5

183 reviews

Vibe

1.8

28 reviews

Cleanliness

1.4

98 reviews

100% Verified Real Reviews

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7.8

"Great location"

Great location with good parking availability.

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6.5

"Fairly good value for money"

Fairly good value for money.

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4.8

"Service could be improved"

Housekeeping is not great, and guests complain about service professionalism. Service is friendly enough, with acceptable reception staff.

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3.3

"Complaints about WiFi"

Wifi quality could be improved.

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2.8

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

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2.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.5

"Room needs to be improved"

Untidy, small rooms, with poorly cleaned bathrooms and subpar beds. Rooms are older and poorly maintained, but kitchenettes are OK. Substandard furniture, A/C, minibar and TV's. Shower can be a problem.

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1.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.4

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

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8.1

"Great location"

Great location.

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4.9

"Service could be improved"

Generally poor but acceptably friendly service.

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3.0

"Complaints about WiFi"

Wifi quality could be improved.

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2.5

"More comfort would be nice"

Generally poor comfort, particularly the beds, and A/C is lacking.

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2.4

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.0

"Room needs to be improved"

Untidy, outdated rooms with bad TV's and A/C. Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness.

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1.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.1

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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5.0

"Service is adequate"

Service is adequate.

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3.4

"Complaints about WiFi"

Wifi quality could be improved.

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2.9

"More comfort would be nice"

Not very comfortable, with poor beds.

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2.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.4

"Room needs to be improved"

Somewhat unclean rooms with uncomfortable beds and poor bathrooms. Poorly maintained rooms with low quality furniture.

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1.2

"Could use a good cleaning"

Rooms could be cleaner.

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