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5640 Stanley Avenue , L2G 3X5, Niagara Falls, Canada

Review Score

Based on 400 reviews

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5.4

Wellness Area

10.0

6 reviews

Location

7.9

38 reviews

Service

4.6

72 reviews

Comfort

3.4

76 reviews

Vibe

2.3

23 reviews

Cleanliness

2.3

85 reviews

Room

2.1

172 reviews

WiFi

1.4

27 reviews

Amenities

1.1

24 reviews

100% Verified Real Reviews

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10.0

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.9

"Great location"

Great location with good parking availability.

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4.6

"Service could be improved"

Generally poor but acceptably friendly service. Reception is OK but housekeeping is substandard.

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3.4

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Average sized rooms.

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2.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.3

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.1

"Room needs to be improved"

Complaints about maintenance and cleanliness in rooms and bathrooms. Rooms are average size, although old with poor beds and furniture. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.

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1.4

"Complaints about WiFi"

Wifi quality could be improved.

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1.1

"Amenities are not the best"

Facilities in need of refurbishment.

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8.0

"Great location"

Great location.

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4.7

"Service could be improved"

Service could be improved. Service is welcoming, but housekeeping is not great.

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2.8

"More comfort would be nice"

Generally poor comfort, particularly the beds, and A/C is lacking.

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2.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.9

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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1.4

"Room needs to be improved"

Poorly maintained and cleaned rooms with substandard A/C. Guests disliked the beds, furnishing, and TVs, and complained about bathroom cleanliness.

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1.2

"Complaints about WiFi"

Wifi quality could be improved.

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0.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.8

"Service could be improved"

Service could be improved.

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3.4

"More comfort would be nice"

Not very comfortable, with poor beds.

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2.0

"Room needs to be improved"

Poorly-maintained rooms, badly rated bathrooms and beds.

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