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5640 Stanley Avenue , L2G 3X5, Niagara Falls, Canada

Review Score

Based on 397 reviews

heart

5.4

Wellness Area

10.0

7 reviews

Location

7.2

37 reviews

Service

4.3

71 reviews

Comfort

3.3

75 reviews

WiFi

3.1

26 reviews

Room

2.7

171 reviews

Vibe

2.5

22 reviews

Cleanliness

2.2

84 reviews

Amenities

1.1

21 reviews

100% Verified Real Reviews

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10.0

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.2

"Great location"

Good location with some sightseeing. Average parking.

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4.3

"Service could be improved"

Generally poor but acceptably friendly service. Reception is OK but housekeeping is substandard.

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3.3

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

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3.1

"Complaints about WiFi"

Wifi quality could be improved.

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2.7

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Problems with bathroom cleanliness, furnishing, and kitchenettes. Guests don't like the TVs, minibars, or A/C in the small rooms. Shower can be a problem.

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2.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.2

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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1.1

"Amenities are not the best"

Hotel buildings could use some improvement.

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7.4

"Great location"

Great location.

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4.4

"Service could be improved"

Service could be improved. Service is welcoming, but housekeeping is not great.

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2.7

"More comfort would be nice"

Generally poor comfort, particularly the beds, and A/C is lacking.

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2.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.8

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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1.5

"Room needs to be improved"

Poorly maintained and cleaned rooms with substandard A/C. Guests disliked the beds, furnishing, and TVs, and complained about bathroom cleanliness.

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1.3

"Complaints about WiFi"

Wifi quality could be improved.

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0.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.4

"Service could be improved"

Service could be improved.

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3.3

"More comfort would be nice"

Not very comfortable, with poor beds.

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2.2

"Room needs to be improved"

Poorly-maintained rooms, badly rated bathrooms and beds.

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