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5640 Stanley Avenue , L2G 3X5, Niagara Falls, Canada

Review Score

Based on 351 reviews

heart

5.3

Wellness Area

10.0

5 reviews

Pool

8.2

16 reviews

Location

7.9

34 reviews

Service

3.9

70 reviews

Comfort

3.1

75 reviews

Cleanliness

2.6

77 reviews

Room

2.1

157 reviews

Amenities

1.9

23 reviews

WiFi

1.5

26 reviews

Vibe

1.3

18 reviews

100% Verified Real Reviews

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10.0

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.2

"Great pool"

Great pool.

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7.9

"Great location"

Great location with good parking availability.

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3.9

"Service could be improved"

Friendly but otherwise subpar service. Reception is OK but housekeeping is substandard.

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3.1

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

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2.6

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.1

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Problems with bathroom cleanliness, furnishing, and kitchenettes. Guests don't like the TVs, minibars, or A/C in the small rooms. Shower can be a problem.

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1.9

"Amenities are not the best"

Facilities in need of refurbishment.

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1.5

"Complaints about WiFi"

Wifi quality could be improved.

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1.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.0

"Great location"

Great location.

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6.6

"Fairly good value for money"

Fairly good value for money.

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3.8

"Service could be improved"

Service could be improved. Service is welcoming, but housekeeping is not great.

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2.5

"More comfort would be nice"

Generally poor comfort, particularly the beds, and A/C is lacking.

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2.0

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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1.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.3

"Complaints about WiFi"

Wifi quality could be improved.

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1.2

"Room needs to be improved"

Rooms have issues with cleanliness, uncomfortable beds, and poor A/C. Badly maintained and cleaned rooms with poor furnishings.

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4.1

"Service could be improved"

Service could be improved.

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3.0

"More comfort would be nice"

Not very comfortable, with poor beds.

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2.2

"Could use a good cleaning"

Rooms could be cleaner.

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1.7

"Room needs to be improved"

Poorly cleaned and maintained rooms with poor beds and bathrooms.

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