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1-3-12 Hanazono, Chuo-ku, Niigata-shi, Niigata , 950-0086, Niigata-shi, Japan

Review Score

Based on 1294 reviews

heart

7.7

WiFi

10.0

5 reviews

Location

9.6

499 reviews

Wellness Area

9.2

349 reviews

Breakfast

8.8

239 reviews

Service

8.1

234 reviews

Room

7.0

383 reviews

Amenities

7.0

213 reviews

Comfort

4.4

156 reviews

100% Verified Real Reviews

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10.0

"Good internet service"

Good internet service.

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9.6

"Great location"

Great location, close to the train station. Near downtown with great sightseeing and shopping. Parking is average, and car access is inconvenient.

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9.2

"Great wellness & sports facilities"

Clean wellness & sports facilities.

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.1

"Fantastic service"

Friendly and professional staff, and great laundry service. Good reception and housekeeping. Booking process is sufficient.

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7.0

"Great room"

Moderately-sized rooms with great beds. Impressive bathroom. Guests complain about cleanliness, maintenance, and A/C. Mediocre sized, poorly cleaned bathrooms.

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7.0

"Great amenities"

Great hotel buildings and entrance area. Grounds are fine, but with outdated facilities. Nice smoking area. Elevator in need of updating.

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4.4

"More comfort would be nice"

Excellent beds, but all-round comfort is lacking, with noise issues and insufficient A/C. Room and bathroom sized adequately.

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9.9

"Great location"

Great location near lots of shopping. Train station is close.

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9.5

"Great wellness & sports facilities"

Great wellness & sports facilities.

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9.1

"Tasty breakfast"

Tasty breakfast.

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8.1

"Fantastic service"

Friendly and professional housekeepers.

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7.1

"Great room"

Moderately-sized rooms with great beds. Excellent, average sized bathrooms. Dated, poorly cleaned rooms.

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4.7

"More comfort would be nice"

Good beds, but noisy and not very comfortable rooms. Room and bathroom sized adequately.

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9.6

"Great location"

Great location near lots of shopping. Train station is close.

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9.1

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.8

"Tasty breakfast"

Tasty breakfast.

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7.9

"Fantastic service"

Friendly service and great reception.

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7.2

"Great room"

Excellent rooms and bathrooms. Acceptably sized but not well cleaned rooms.

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4.4

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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9.4

"Great location"

Great location, close to the train station. Good shopping and sightseeing. Average parking.

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9.2

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.7

"Tasty breakfast"

Tasty breakfast.

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8.4

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.3

"Great amenities"

Pleasant surroundings and charming hotel buildings.

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6.6

"Room is all right"

Rooms and bathrooms are alright. Small rooms with cleanliness complaints.

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4.2

"More comfort would be nice"

Small and uncomfortable rooms.

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4.0

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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9.6

"Great location"

Great location near lots of shopping.

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9.3

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.8

"Tasty breakfast"

Tasty breakfast.

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7.8

"Fantastic service"

Friendly service and great reception.

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7.1

"Great amenities"

Nice building.

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6.4

"Room is all right"

Bathrooms and room size are acceptable.

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4.3

"More comfort would be nice"

Rooms are decent sized but not rated very comfortable.

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