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1-3-12 Hanazono, Chuo-ku, Niigata-shi, Niigata , 950-0086, Niigata-shi, Japan

Review Score

Based on 1067 reviews

heart

7.8

WiFi

10.0

5 reviews

Location

9.7

459 reviews

Breakfast

9.4

224 reviews

Wellness Area

9.3

325 reviews

Service

8.1

241 reviews

Amenities

7.0

197 reviews

Room

6.2

358 reviews

Comfort

4.4

140 reviews

100% Verified Real Reviews

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10.0

"Good internet service"

Good wifi quality.

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9.7

"Great location"

Great location, close to the train station. Near downtown with great sightseeing and shopping. Average parking.

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9.4

"Tasty breakfast"

Tasty breakfast.

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9.3

"Great wellness & sports facilities"

Clean wellness & sports facilities.

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8.1

"Fantastic service"

Friendly and professional staff, and great laundry service. Good reception and housekeeping. Booking process is sufficient.

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7.0

"Great amenities"

Great hotel buildings and entrance area. Grounds are fine, but with outdated facilities. Elevator in need of updating. Nice smoking area.

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6.2

"Room is all right"

Awesome beds, and reasonably clean rooms. Poorly-maintained, small, old rooms with inadequate A/C. Impressive bathroom. Mediocre sized, poorly cleaned bathrooms.

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4.4

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Wonderful beds, though bathrooms are only average size.

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9.8

"Great location"

Great location near lots of shopping. Train station is close.

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9.4

"Tasty breakfast"

Tasty breakfast.

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9.0

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.7

"Fantastic service"

Efficient, friendly service with a nice reception. Booking process is sufficient.

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6.4

"Room is all right"

Average cleanliness and size in old rooms, but poorly maintained. Comfortable beds and good bathrooms.

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9.9

"Great location"

Great location near lots of shopping. Train station is close.

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9.5

"Tasty breakfast"

Tasty breakfast.

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9.5

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.6

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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6.0

"Room is all right"

Good bathrooms, and reasonably clean rooms. Lovely beds, but substandard room maintenance with poor A/C.

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4.6

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Comfortable beds.

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9.4

"Great location"

Great location with good parking availability. Good shopping and sightseeing.

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9.2

"Tasty breakfast"

Tasty breakfast.

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9.1

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.5

"Fantastic service"

Service is professional and friendly.

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7.3

"Great amenities"

Pleasant surroundings and charming hotel buildings.

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6.0

"Room is all right"

Decently clean rooms with okay bathrooms. Rooms could be larger.

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4.0

"More comfort would be nice"

Small and uncomfortable rooms.

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9.7

"Great location"

Great location with good parking availability. Close to shopping and the train.

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9.4

"Tasty breakfast"

Tasty breakfast.

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9.4

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.6

"Fantastic service"

Friendly service and great reception.

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6.3

"Room is all right"

Bathrooms and room size are acceptable.

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4.1

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes.

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