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7-23-2, Nishishinjuku,, 160-0023, Tokyo, Japan

Review Score

Based on 3351 reviews

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8.5

Location

9.5

1108 reviews

Cleanliness

8.7

308 reviews

Service

8.5

623 reviews

Room

5.9

1041 reviews

Breakfast

5.0

99 reviews

WiFi

4.7

121 reviews

Comfort

4.6

666 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location with good access by car. Close to public transport and the train. Central location with great sightseeing, dining out and shopping.

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8.7

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are not.

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8.5

"Fantastic service"

Great, friendly housekeeping. Great laundry service and all-around professional staff. Booking process is sufficient.

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5.9

"Room is all right"

Clean rooms with average furniture, beds and room maintenance. Small but decent rooms. Small rooms and poorly cleaned bathrooms. Poor views, and A/C, TV and minibar are lacking. Shower was ok.

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5.0

"Breakfast is average"

Breakfast is average.

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4.7

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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4.6

"More comfort would be nice"

Problems with room size, comfort, and A/C. Quiet rooms and beds are alright.

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9.4

"Great location"

Great location, with good shopping nearby and easy access by car. Close to public transport and the train.

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8.5

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are not.

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8.5

"Fantastic service"

Friendly service, especially good laundry service. Great housekeepers and professional service.

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6.1

"Room is all right"

Adequate rooms with poor A/C. Cramped, yet clean rooms with decent beds. Small rooms and poorly cleaned bathrooms.

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5.3

"Breakfast is average"

Breakfast is average.

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5.2

"Comfortable"

Adequately comfortable, quiet rooms with okay beds. Small rooms and bathrooms with inadequate A/C.

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4.3

"Complaints about WiFi"

Wifi quality could be improved.

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9.5

"Great location"

Great location with good access by car. Close to public transport and the train. Shopping, restaurants and bars in the area are great.

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8.5

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are not.

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8.4

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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5.0

"Breakfast is average"

Breakfast is average.

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4.7

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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4.5

"Room needs to be improved"

Small rooms and poor A/C, but decent beds. Clean rooms. Small rooms and poorly cleaned bathrooms. Acceptably maintained rooms with okay furniture. Shower was ok.

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3.7

"More comfort would be nice"

Problems with room size, comfort, and A/C. Quiet rooms and beds are alright.

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9.6

"Great location"

Great location, with good shopping nearby and easy access by car. Close to public transport and the train.

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8.9

"Clean"

Clean rooms.

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8.5

"Fantastic service"

Efficient, friendly service with a nice reception.

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5.1

"Room is all right"

Bathrooms are okay, and rooms are clean but mediocre maintenance. Small rooms and poor A/C, but decent beds.

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4.8

"Breakfast can be improved"

Breakfast can be improved.

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4.3

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Quiet rooms and beds are alright.

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9.3

"Great location"

Great location.

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8.9

"Clean"

Clean.

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8.6

"Fantastic service"

Great service, especially at reception.

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7.8

"Best value for money"

Best value for money.

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5.9

"Room is all right"

Room is all right.

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4.5

"More comfort would be nice"

More comfort would be nice.

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