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7-23-2, Nishishinjuku,, 160-0023, Tokyo, Japan

Review Score

Based on 3529 reviews

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8.4

Location

9.5

1162 reviews

Service

8.6

673 reviews

Cleanliness

8.4

308 reviews

Room

6.0

1068 reviews

Breakfast

5.7

109 reviews

WiFi

4.9

139 reviews

Comfort

4.8

694 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location with good access by car. Close to public transport and the train. Central location with great sightseeing, dining out and shopping.

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8.6

"Fantastic service"

Friendly and professional staff, and great laundry service. Good reception and housekeeping. Booking process is sufficient.

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8.4

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are not.

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6.0

"Room is all right"

Somewhat outdated rooms which lack in maintenance, but decent beds and furniture. Inadequate A/C and TVs in small rooms. Small rooms and poorly cleaned bathrooms. Rooms tidy with great views and kitchenettes. Shower was ok.

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5.7

"Breakfast is average"

Decent and moderately priced breakfast.

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4.9

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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4.8

"More comfort would be nice"

Problems with room size, comfort, and A/C. Quiet rooms and beds are alright.

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9.5

"Great location"

Great location, with good shopping nearby and easy access by car. Close to public transport and the train.

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8.4

"Fantastic service"

Friendly and professional staff, and great laundry service. Good reception and housekeeping.

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8.2

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are not.

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7.7

"Great amenities"

Great buildings with exceptional entrance area, but outdated facilities.

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6.1

"Room is all right"

Decent, clean rooms with average beds and furnishing. Small, poorly-maintained rooms with inadequate A/C. Small rooms and poorly cleaned bathrooms. Shower was ok.

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5.7

"Breakfast is average"

Breakfast is average.

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5.2

"Comfortable"

Adequately comfortable, quiet rooms with okay beds. Small rooms and bathrooms with inadequate A/C.

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4.4

"Complaints about WiFi"

Wifi quality could be improved.

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9.5

"Great location"

Great location with good access by car. Close to public transport and the train. Shopping, restaurants and bars in the area are great.

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8.9

"Delicious food"

Delicious food.

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8.6

"Fantastic service"

Reception and housekeeping are great and service is attentive.

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8.3

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are not.

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5.8

"Breakfast is average"

Breakfast is average.

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5.0

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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4.7

"Room needs to be improved"

Small, poorly-maintained rooms with inadequate A/C. Decent, clean rooms with average beds and furnishing. Small rooms and poorly cleaned bathrooms. Shower was ok.

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3.7

"More comfort would be nice"

Problems with room size, comfort, and A/C. Quiet rooms and beds are alright.

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9.7

"Great location"

Great location, with good shopping nearby and easy access by car. Close to public transport and the train.

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8.7

"Clean"

Clean rooms.

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8.7

"Fantastic service"

Efficient, friendly service with a nice reception.

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5.3

"Breakfast is average"

Breakfast is average.

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5.2

"Room is all right"

Rooms are standard and clean with typical beds and bathrooms. Small, poorly-maintained rooms with inadequate A/C.

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4.3

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Quiet rooms and beds are alright.

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9.4

"Great location"

Great location, close to the train station.

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8.7

"Fantastic service"

Friendly service and great reception.

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8.6

"Clean"

Clean.

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7.8

"Best value for money"

Best value for money.

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6.0

"Room is all right"

Small, but acceptable, rooms.

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4.6

"More comfort would be nice"

Small and uncomfortable rooms.

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