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Via Del Giglio 5, 50123, Florence, Italy

Review Score

Based on 1709 reviews

heart

8.4

Service

9.5

538 reviews

Location

9.5

619 reviews

Value for money

8.5

96 reviews

Breakfast

8.0

343 reviews

Room

5.5

392 reviews

WiFi

4.1

58 reviews

100% Verified Real Reviews

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9.5

"Fantastic service"

Great, friendly housekeeping. Professional service, management and reception.

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9.5

"Great location"

Good location, but hard to reach by car. Close to public transport and the train. Near downtown with great sightseeing and shopping.

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8.5

"Best value for money"

Best value for money. Free internet.

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8.0

"Tasty breakfast"

Tasty breakfast.

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5.5

"Room is all right"

Rooms outdated with poor minibars, but beds are acceptable. Clean, but poorly-maintained and small, rooms, with bad A/C. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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4.1

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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9.5

"Fantastic service"

Great, friendly housekeeping. Professional service, management and reception.

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9.5

"Great location"

Great location, close to the train station. Near to downtown with good options for sightseeing. Accessibility by car can be a challenge.

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8.0

"Tasty breakfast"

Tasty breakfast.

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5.4

"Room is all right"

Rooms are clean and decent overall with okay beds. Small bathrooms with poor furniture and A/C. Small, outdated rooms in need of better maintenance. Shower can be a problem.

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4.3

"Complaints about WiFi"

Wifi quality could be improved.

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9.6

"Fantastic service"

Professional, friendly service, and great reception and management.

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9.5

"Great location"

Great location, close to the train station. Near to downtown with good options for sightseeing.

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7.9

"Tasty breakfast"

Tasty breakfast.

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5.6

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel.

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5.2

"Room is all right"

Rooms are clean and decent overall with okay beds. Small rooms and bathrooms with inadequate A/C. Shower can be a problem.

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4.4

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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4.0

"Complaints about WiFi"

Wifi quality could be improved.

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9.6

"Great location"

Great location with excellent sightseeing. Train station is close.

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9.5

"Fantastic service"

Friendly service.

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8.0

"Tasty breakfast"

Tasty breakfast.

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5.3

"Room is all right"

Mediocre, small rooms and beds with badly rated bathrooms.

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4.8

"More comfort would be nice"

Rooms are average, though small, lacking comfort, and quite noisy.

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3.5

"Complaints about WiFi"

Wifi quality could be improved.

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