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Via Del Giglio 5, 50123, Florence, Italy

Review Score

Based on 1684 reviews

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8.4

Location

9.6

607 reviews

Service

9.4

527 reviews

Value for money

8.6

87 reviews

Breakfast

7.9

347 reviews

Room

5.2

404 reviews

WiFi

4.7

45 reviews

Comfort

4.6

257 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location, close to the train station. Near downtown with great sightseeing and shopping. Accessible by car, but parking is a hassle.

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9.4

"Fantastic service"

Great, friendly housekeeping. Professional service, management and reception.

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8.6

"Best value for money"

Best value for money.

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7.9

"Tasty breakfast"

Tasty breakfast.

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5.2

"Room is all right"

Rooms outdated with poor minibars, but beds are acceptable. Clean but small and poorly-maintained rooms with subpar furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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4.7

"Complaints about WiFi"

Complaints about WiFi.

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4.6

"More comfort would be nice"

Small suites with problems of comfort and noise. Average beds.

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9.6

"Great location"

Great location, close to the train station. Near to downtown with good options for sightseeing. Accessible by car, but parking is a hassle.

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9.4

"Fantastic service"

Well-managed, with professional, cheery service and thorough housekeeping.

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9.2

"Clean"

Clean hotel facilities. Clean rooms.

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8.0

"Tasty breakfast"

Tasty breakfast.

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5.3

"Room is all right"

Decent, but old rooms with okay beds and poor furniture. Small bathrooms, and tiny, poorly maintained, but clean rooms.

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4.8

"Complaints about WiFi"

Wifi quality could be improved.

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9.5

"Fantastic service"

Great reception and management with friendly service.

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9.5

"Great location"

Great location, close to the train station. Near to downtown with good options for sightseeing.

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9.1

"Clean"

Clean rooms.

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8.1

"Tasty breakfast"

Tasty breakfast.

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5.2

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

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4.8

"Room needs to be improved"

Tidy but small rooms and bathrooms and acceptable beds. Shower can be a problem.

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4.5

"Complaints about WiFi"

Wifi quality could be improved.

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4.3

"More comfort would be nice"

Small suites with problems of comfort and noise. Average beds.

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9.7

"Great location"

Great location, close to the train station.

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9.3

"Fantastic service"

Friendly service.

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7.9

"Tasty breakfast"

Tasty breakfast.

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5.0

"Room is all right"

Mediocre, small rooms and beds with badly rated bathrooms.

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4.6

"More comfort would be nice"

Uncomfortable, small rooms, with decent beds.

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