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55, Jalan Sultan Ahmad Shah , 10050, Georgetown, Mukim 13, Malaysia

Review Score

Based on 2235 reviews

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7.8

Value for money

8.7

135 reviews

Location

8.4

313 reviews

Comfort

7.9

609 reviews

Wellness Area

7.6

112 reviews

Service

7.2

445 reviews

Breakfast

6.6

224 reviews

Room

5.6

1030 reviews

Amenities

3.6

229 reviews

WiFi

3.6

32 reviews

Cleanliness

2.7

278 reviews

Vibe

2.1

224 reviews

Bar and Beverages

1.4

6 reviews

100% Verified Real Reviews

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8.7

"Best value for money"

Best value for money. Food and breakfast are well-priced.

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8.4

"Great location"

Great location. Great shopping at the nearby city centre, and close to the beach. Parking is rare. Excellent sightseeing, restaurants and bars nearby. Convenient car access and well-priced parking.

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7.9

"Rather comfortable"

Very comfortable, large rooms with sizeable bathrooms. Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.

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7.6

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.2

"Fantastic service"

Friendly, professional service, and decent reception, but less well rated housekeeping. Room service could have been improved. Booking process is sufficient. Recreation staff could be nicer.

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6.6

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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5.6

"Room is all right"

Big enough rooms with awesome views. Furnishings leave something to be desired, as does the cleanliness of the rooms. Bathrooms are large but with substandard cleaning. Inadequately maintained rooms with complaints about the A/C, minibars, and TV's. Shower can be a problem.

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3.6

"Amenities are not the best"

Old facilities and poor entrance area, but okay hotel grounds. Elevator in need of updating. Unspectacular architecture. Kids facilities are inadequate.

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3.6

"Complaints about WiFi"

Wifi quality could be improved.

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2.7

"Could use a good cleaning"

Unclean rooms and pool area. The bathrooms and dining area need some cleaning. Hotel facilities could use a good clean.

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2.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Hotel is relatively stylish. Entrance area is not particularly attractive. Luxurious Hotel. Good choice for a city trip.

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1.4

"Bar could improve"

Bar could improve.

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8.9

"Best value for money"

Best value for money.

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8.5

"Rather comfortable"

Very comfortable, large rooms, but badly rated beds.

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8.4

"Great location"

Well-located, although unfortunately the parking isn't easy.

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7.7

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.1

"Fantastic service"

Service staff are great but the reception is lacking.

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6.5

"Breakfast is average"

Breakfast is average.

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6.0

"Room is all right"

Big enough rooms with awesome views. Old rooms with problems in furnishing and bathroom cleanliness. Rooms are poorly maintained and cleaned, with poorly rated beds.

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3.5

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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2.3

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.7

"Best value for money"

Best value for money.

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8.4

"Great location"

Great location.

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7.9

"Rather comfortable"

Very comfortable, large rooms, but badly rated beds.

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7.7

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.6

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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6.5

"Breakfast is average"

Breakfast is average.

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5.8

"Room is all right"

Mediocre rooms with poor maintenance and beds. Big rooms with amazing views, but problems with cleanliness and bathrooms.

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3.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.7

"Could use a good cleaning"

Rooms could be cleaner.

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2.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.4

"Great location"

Great location.

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7.8

"Rather comfortable"

Large, comfortable rooms.

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7.3

"Fantastic service"

Fantastic service.

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5.1

"Room is all right"

Big enough rooms with awesome views. Inadequately cleaned and maintained rooms and bathrooms.

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3.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.8

"Could use a good cleaning"

Rooms could be cleaner.

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2.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.4

"Great location"

Great location.

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8.0

"Rather comfortable"

Large, comfortable rooms.

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7.3

"Fantastic service"

Fantastic service.

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5.6

"Room is all right"

Spacious, standard rooms with poor bathrooms.

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