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122 Lake Street , 4870, Cairns, Australia

Review Score

Based on 5075 reviews

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7.7

Location

9.2

842 reviews

Pool

9.1

848 reviews

Service

8.1

1734 reviews

Breakfast

7.2

517 reviews

Bar and Beverages

6.7

187 reviews

Value for money

6.5

383 reviews

Comfort

5.0

756 reviews

Room

4.7

1899 reviews

WiFi

4.2

153 reviews

Vibe

3.5

454 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location near the airport. Great shopping at the nearby city centre, and close to the beach. Decent, but pricey, parking. Excellent sightseeing, restaurants and bars nearby.

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9.1

"Great pool"

Great but poorly cleaned pool.

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8.1

"Fantastic service"

Friendly service, great housekeeping, and excellent tour guides. Professional service with great reception and decent management. Old, neglected rooms with uncomfortable beds, yet lovely views. Room service is average. Booking process should be better organized. Recreation staff is nice. Service at the pool/beach should be improved. Great concierge service.

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7.2

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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6.7

"Standard bar"

So-so bar with mediocre drinks. Bar service is acceptable.

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6.5

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices. Food is a bit overpriced.

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5.0

"Comfortable"

Mediocre comfort, room sizes and beds. Small bathrooms, noisy rooms, and deficient A/C.

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4.7

"Room needs to be improved"

Old, poorly-maintained rooms with poor minibars and kitchenettes. Great views, with average beds, relatively well-sized and tidy enough. Small rooms and poorly cleaned bathrooms. Substandard furniture with poor A/C, TV's and balconies. Shower can be a problem.

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4.2

"Complaints about WiFi"

Complaints about WiFi.

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3.5

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish. Hotel is relatively luxurious. Good choice for a city trip. Awesome for families.

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9.1

"Great location"

Great location with good parking availability. Near city centre with nearby beaches, restaurants, bars, and shopping.

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8.9

"Great pool"

Great pool.

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7.6

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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7.5

"Fantastic service"

Friendly and professional housekeepers. Reception and bar service are as expected. Room service is average.

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6.6

"Standard bar"

Standard bar. Bar service is acceptable.

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6.3

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices. Food is a bit overpriced.

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5.6

"Comfortable"

Mediocre comfort, room sizes and beds. Deficient A/C and too noisy rooms.

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5.4

"Food is all right"

Food and menu is typical, but quite expensive.

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5.2

"Room is all right"

Rooms are clean enough and okay-sized, but poorly maintained, and bathrooms aren't sufficiently clean. Outdated rooms with bad A/C but beds and views are alright. Poorly furnished with bad TV's and balconies. Shower can be a problem.

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4.8

"Could use a good cleaning"

Cleanliness is lacking in rooms and bathrooms. Hotel facilities could use a good clean.

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4.2

"Complaints about WiFi"

Complaints about WiFi.

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3.6

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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9.1

"Great pool"

Great pool.

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9.0

"Great location"

Great location with good parking availability. Shopping, restaurants and bars in the area are great.

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8.3

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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7.6

"Beautiful beach"

Beautiful beach.

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7.2

"Tasty breakfast"

Tasty breakfast.

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6.7

"Standard bar"

Standard bar.

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4.8

"Could use a good cleaning"

Cleanliness is lacking in rooms and bathrooms. Hotel facilities could use a good clean.

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4.4

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Average-sized rooms with alright beds.

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4.3

"Room needs to be improved"

Rooms are clean enough and okay-sized, but poorly maintained, and bathrooms aren't sufficiently clean. Outdated rooms with bad A/C but beds and views are alright. Poorly furnished with bad TV's and balconies.

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4.1

"Complaints about WiFi"

Complaints about WiFi.

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3.6

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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9.3

"Great location"

Great location.

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8.5

"Fantastic service"

Friendly service and great reception.

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7.2

"Tasty breakfast"

Tasty breakfast.

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5.9

"Fairly good value for money"

Fairly good value for money.

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5.8

"Comfortable"

Room size and comfort are OK, but beds are great.

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5.6

"Room is all right"

Rooms are of average size, and moderately well-maintained, with nice beds. Outdated, insufficiently maintained rooms with poorly rated bathrooms.

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5.5

"Quite clean"

Room cleanliness is acceptable.

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5.4

"Food is all right"

Food is all right.

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4.4

"Complaints about WiFi"

Complaints about WiFi.

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3.4

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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9.3

"Great location"

Great location.

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8.7

"Fantastic service"

Friendly service and great reception.

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7.0

"Tasty breakfast"

Breakfast is average.

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6.0

"Fairly good value for money"

Fairly good value for money.

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5.8

"Food is all right"

Food is all right.

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5.5

"Ordinary amenities"

Average hotel building.

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5.3

"Quite clean"

Room cleanliness is acceptable.

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4.8

"More comfort would be nice"

Beds are OK, but rooms generally uncomfortable and noisy.

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4.6

"Room needs to be improved"

Rooms needing maintenance, with poorly reviewed bathrooms and TV's. Rooms are quite clean and beds are standard.

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