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122 Lake Street , 4870, Cairns, Australia

Review Score

Based on 4915 reviews

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7.7

Location

9.2

839 reviews

Pool

9.0

832 reviews

Service

8.0

1754 reviews

Breakfast

7.1

531 reviews

Bar and Beverages

6.8

184 reviews

Comfort

4.9

731 reviews

Cleanliness

4.9

692 reviews

Room

4.5

1876 reviews

WiFi

3.9

167 reviews

Vibe

3.5

465 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location near the airport. Great shopping at the nearby city centre, and close to the beach. Decent, but pricey, parking. Excellent sightseeing, restaurants and bars nearby. Good accessibility by car.

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9.0

"Great pool"

Great but poorly cleaned pool.

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8.0

"Fantastic service"

Great housekeeping, friendly service, and decent barkeepers. Decent management, reception, and restaurant service. Professional service, and great tour guides. Room service is average. Booking process should be better organized. Concierge service is average. Service at the pool/beach should be improved. Recreation staff is nice.

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7.1

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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6.8

"Standard bar"

Bar is alright with good drinks. Bar service is acceptable.

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4.9

"More comfort would be nice"

Rooms too loud and lacking comfort, with small bathrooms and deficient A/C. Average-sized rooms with alright beds.

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4.9

"Could use a good cleaning"

The bathrooms and dining area need some cleaning. Rooms are moderately tidy but pool area could use more attention. Hotel facilities could use a good clean.

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4.5

"Room needs to be improved"

Old, poorly-maintained rooms with poor minibars and kitchenettes. Great views, with average beds, relatively well-sized and tidy enough. Small rooms and poorly cleaned bathrooms. Substandard furniture with poor A/C, TV's and balconies. Shower can be a problem.

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3.9

"Complaints about WiFi"

Complaints about WiFi.

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3.5

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Hotel is fairly plain. Awesome for families. Good choice for a city trip.

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8.9

"Great pool"

Great pool.

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8.9

"Great location"

Great location. Near city centre with nearby beaches, restaurants, bars, and shopping. Pricey, inconvenient parking.

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7.7

"Fantastic service"

Friendly and professional housekeepers. Reception and bar service are as expected. Room service is average.

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7.5

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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7.0

"Bar is awesome"

Bar is awesome. Bar service is acceptable.

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6.2

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices.

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5.1

"Comfortable"

Mediocre comfort, room sizes and beds. Deficient A/C and too noisy rooms.

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4.9

"Room needs to be improved"

Old, poorly cleaned rooms and bathrooms, with bad TV's. Excellent views from decently sized rooms with okay beds. Badly-maintained rooms and balconies with poor A/C and furniture. Shower can be a problem.

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4.4

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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3.9

"Complaints about WiFi"

Wifi quality could be improved.

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3.5

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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9.1

"Great location"

Great location. Shopping, restaurants and bars in the area are great.

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8.7

"Great pool"

Great pool.

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8.4

"Fantastic service"

Friendly service and great housekeeping, but so-so reception.

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7.2

"Tasty breakfast"

Tasty breakfast.

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6.3

"Ordinary amenities"

Great grounds and decent buildings.

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4.8

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Average-sized rooms with alright beds.

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4.5

"Room needs to be improved"

Poor bathrooms and furniture in badly cleaned, old rooms. Insufficient A/C and maintenance in decently sized rooms with okay beds.

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4.4

"Could use a good cleaning"

Rooms could be cleaner.

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3.9

"Complaints about WiFi"

Wifi quality could be improved.

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3.8

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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9.3

"Great location"

Great location.

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9.0

"Great pool"

Great pool.

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8.2

"Fantastic service"

Friendly service and great reception.

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7.2

"Tasty breakfast"

Tasty breakfast.

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5.9

"Fairly good value for money"

Fairly good value for money.

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5.4

"Comfortable"

Mediocre comfort, room sizes and beds.

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5.1

"Quite clean"

Room cleanliness is acceptable.

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4.9

"Room needs to be improved"

Outdated, insufficiently maintained rooms with poorly rated bathrooms. Rooms and beds are adequate.

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4.1

"Complaints about WiFi"

Complaints about WiFi.

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3.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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7.5

"Fantastic service"

Fantastic service.

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4.7

"Could use a good cleaning"

Rooms could be cleaner.

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4.6

"More comfort would be nice"

Noisy room lacking in comfort.

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3.8

"Room needs to be improved"

Poorly maintained and cleaned rooms.

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3.6

"Complaints about WiFi"

Complaints about WiFi.

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