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65 Northbourne Avenue , 2600, Canberra, Australia

Review Score

Based on 8208 reviews

heart

7.6

Pool

8.5

456 reviews

Service

8.1

2954 reviews

Location

8.1

1595 reviews

WiFi

6.9

168 reviews

Breakfast

6.3

965 reviews

Room

6.0

3149 reviews

Comfort

5.8

1188 reviews

Value for money

5.6

696 reviews

Food

5.4

1065 reviews

Vibe

4.9

678 reviews

Amenities

3.3

757 reviews

100% Verified Real Reviews

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8.5

"Great pool"

Great but poorly cleaned pool.

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8.1

"Fantastic service"

Friendly service, and excellent management. Service is professional, especially at the bar, and reception is top-notch. Fine restaurant service but inadequate housekeeping. Room service could have been improved. Booking process is sufficient. Great valet service. Recreation staff is nice. Good shuttle service.

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8.1

"Great location"

Good location, close to public transport. Pricey, inconvenient parking. Centrally located, near restaurants, bars, and shopping. Reasonably accessible by car. Close to business sites.

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6.9

"Regular internet service"

WiFi is decent and okay-priced.

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6.3

"Breakfast is average"

Decent and moderately priced breakfast.

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6.0

"Room is all right"

Rooms are decent, with OK beds and views, and some complaints about A/C. Small rooms and poorly cleaned bathrooms. Old, poorly-maintained rooms with poor minibars and kitchenettes. Spacious rooms. Poorly furnished with bad TV's and balconies. Shower can be a problem.

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5.8

"Comfortable"

Large rooms with average comfort and standard beds. Small bathrooms, noisy rooms, and deficient A/C.

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5.6

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices. Internet is affordable. Food is a bit overpriced. Affordable beverage prices.

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5.4

"Food is all right"

Poorly rated dining experience, overall, with particularly disliked pork dishes. Menu and snacks are alright. Complaints about restaurant cleanliness, food price, and side dishes. Bad desserts & fruits. Untasty beef dishes & steak. Tasteless vegetables. Bad pasta. Fish & seafood is acceptable. Salads are not good. Yummy vegetarian & vegan dishes.

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4.9

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish. Luxurious Hotel. Good resort hotel. Great for a wellness holiday. Awesome for families.

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3.3

"Amenities are not the best"

Terrace is not particularly attractive. Old facilities and poor entrance area, but okay hotel grounds. Elevator in need of updating. Architecture not so nice. Adequate meeting & event facilities. Handicap accessible facilities are all right. Good outdoor sports facilities. Nice kids facilities.

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8.3

"Great location"

Well-located, although unfortunately the parking isn't easy. Near to the city centre with good shopping options nearby.

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7.8

"Fantastic service"

Friendly service, and excellent management. Service is professional, especially at the bar, and reception is top-notch. Fine restaurant service but inadequate housekeeping. Room service could have been improved. Booking process is sufficient.

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5.7

"Comfortable"

Large rooms with average comfort and standard beds. Deficient A/C and too noisy rooms.

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5.7

"Room is all right"

Large, reasonably clean rooms and comfortable beds. Bathrooms are unclean; air-conditioning, TV and bathroom are all substandard. Inadequate minibars in older, poorly-maintained rooms. Shower can be a problem.

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5.7

"Regular internet service"

WiFi is decent and okay-priced.

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5.3

"Fairly good value for money"

Fairly good value for money. Internet is affordable. Acceptable breakfast prices. Food is a bit overpriced.

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5.3

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Hotel facilities could use a good clean.

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5.1

"Breakfast is average"

Decent and moderately priced breakfast.

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4.5

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel is relatively stylish. Entrance area is not particularly attractive.

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2.8

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating.

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8.7

"Great pool"

Great pool.

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7.8

"Great location"

Great location. Accessible by car, but parking is costly. Centrally located, near restaurants, bars, and shopping.

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7.7

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping. Decent waitstaff and management. Great valet service. Booking process is sufficient.

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7.2

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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6.1

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices. Food is a bit overpriced. Internet is affordable.

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5.8

"Room is all right"

Large, reasonably clean rooms and comfortable beds. Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms. People dislike the TVs, A/C, and furniture. Shower can be a problem.

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5.6

"Comfortable"

Large rooms with average comfort and standard beds. Deficient A/C and too noisy rooms.

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4.9

"Food could be better"

Complaints about dining experience with subpar desserts & fruits. Okay but overpriced menu.

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4.8

"Complaints about WiFi"

WiFi isn't great although it's reasonably priced.

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4.7

"Could use a good cleaning"

Cleanliness is lacking in rooms and bathrooms. Hotel facilities could use a good clean.

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4.6

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish.

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3.3

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice.

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8.4

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping. Decent waitstaff and management. Booking process is sufficient. Great valet service.

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8.0

"Great location"

Great location. Pricey, inconvenient parking. Central location with great sightseeing, dining out and shopping.

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7.4

"Bar is awesome"

Bar is awesome.

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6.5

"Room is all right"

Decent beds and views, and clean enough rooms. Small rooms and poorly cleaned bathrooms. Poorly-kept rooms, with unpopular balconies and poorly rated furniture. Spacious rooms. Rooms needing updating with poor quality A/C and minibars. Shower can be a problem.

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6.0

"Food is all right"

Dining experience and menu relatively good especially the fruits & desserts. Expensive food with low rated side dishes.

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5.7

"Breakfast is average"

Breakfast is decent but expensive.

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5.5

"Fairly good value for money"

Fairly good value for money. Pricey breakfast and dining. Internet is affordable.

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5.3

"Regular internet service"

WiFi is decent and okay-priced.

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4.4

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel is relatively stylish. Entrance area is not particularly attractive.

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2.9

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice.

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8.5

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.4

"Great location"

Good location with shopping nearby but poor access to parking.

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6.6

"Room is all right"

Large, reasonably clean rooms and comfortable beds. Old, poorly-maintained rooms with deficient furniture and bathrooms.

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6.5

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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5.9

"Breakfast is average"

Breakfast is average.

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5.4

"Fairly good value for money"

Fairly good value for money.

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5.4

"Regular internet service"

Regular internet service.

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5.2

"Food is all right"

Decent food and menu.

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4.5

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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3.1

"Amenities are not the best"

Hotel buildings could use some improvement.

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