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65 Northbourne Avenue , 2600, Canberra, Australia

Review Score

Based on 7430 reviews

heart

7.6

Service

8.1

2794 reviews

Location

7.9

1432 reviews

Breakfast

6.8

934 reviews

Value for money

5.9

638 reviews

Comfort

5.5

1100 reviews

Cleanliness

5.3

964 reviews

WiFi

5.2

154 reviews

Room

5.1

2896 reviews

Vibe

4.2

593 reviews

Amenities

3.9

617 reviews

100% Verified Real Reviews

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8.1

"Fantastic service"

Professional, friendly service, and great reception and management. Old, neglected rooms with uncomfortable beds, yet lovely views. Room service could have been improved. Housekeeping can be a problem. Booking process is sufficient. Great valet service. Recreation staff is nice. Concierge service is average.

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7.9

"Great location"

Good location, close to public transport. Pricey, inconvenient parking. Central location with great sightseeing, dining out and shopping. Reasonably accessible by car.

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6.8

"Breakfast is average"

Decent and moderately priced breakfast.

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5.9

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices. Internet is affordable. Normally priced food. Affordable beverage prices.

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5.5

"Comfortable"

Mediocre comfort, room sizes and beds. Small bathrooms, noisy rooms, and deficient A/C.

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5.3

"Quite clean"

Rooms and pool are acceptably clean. Hotel facilities could use a good clean. The bathrooms and dining area need some cleaning. Clean wellness & sports facilities.

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5.2

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

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5.1

"Room is all right"

Great views, with average beds, relatively well-sized and tidy enough. Small rooms and poorly cleaned bathrooms. Old, poorly-maintained rooms with poor minibars and kitchenettes. Substandard furniture with poor A/C, TV's and balconies. Shower can be a problem.

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4.2

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish. Hotel is relatively luxurious. Awesome for families. Good for business people. Good choice for a city trip.

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3.9

"Amenities are not the best"

Terrace is not particularly attractive. Old facilities and poor entrance area, but okay hotel grounds. Architecture not so nice. Adequate meeting & event facilities.

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7.8

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping. Decent waitstaff and management. Booking process is sufficient. Great valet service.

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7.5

"Great location"

Great location. Pricey, inconvenient parking. Near to the city centre with good shopping options nearby.

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7.3

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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6.3

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices. Internet is affordable.

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5.4

"Food is all right"

Poor dining with a standard menu.

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4.8

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Average sized rooms.

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4.8

"Complaints about WiFi"

WiFi isn't great although it's reasonably priced.

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4.3

"Room needs to be improved"

Reasonably sized rooms, but outdated and poorly maintained with unclean bathrooms. Poorly maintained rooms with subpar beds and furniture, and inadequate A/C. Shower can be a problem.

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4.1

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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4.0

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish.

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3.9

"Amenities are not the best"

Older facilities and unpleasant entrance area.

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8.7

"Great location"

Good location with shopping nearby but poor access to parking.

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7.7

"Fantastic service"

Reception and restaurant service are professional and friendly. Room service could have been improved.

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6.5

"Breakfast is average"

Breakfast is average.

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5.8

"Fairly good value for money"

Fairly good value for money.

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4.7

"Room needs to be improved"

Bathrooms and bedrooms are poorly cleaned and a bit old. Poorly maintained rooms with subpar furnishing and minibars. Rooms are spacious with standard beds. Shower can be a problem.

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4.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel is relatively stylish. Entrance area is not particularly attractive.

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4.2

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.7

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area.

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8.5

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping. Room service is average. Great valet service.

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8.2

"Great location"

Great location. Pricey, inconvenient parking. Centrally located, near restaurants, bars, and shopping.

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5.6

"Comfortable"

Large rooms with average comfort and standard beds. A bit too noisy and some complaints about the size of the bathrooms.

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5.5

"Room is all right"

Large, reasonably clean rooms and comfortable beds. Small rooms and poorly cleaned bathrooms. Outdated, badly maintained rooms with poor furniture. Shower can be a problem.

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5.5

"Breakfast is average"

Decent and moderately priced breakfast.

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5.3

"Regular internet service"

WiFi is decent and okay-priced.

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5.2

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices. Internet is affordable.

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4.0

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Stylish hotel. Entrance area is not particularly attractive.

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3.6

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating.

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8.1

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.1

"Great location"

Good location with shopping nearby but poor access to parking.

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6.9

"Breakfast is average"

Breakfast is average.

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5.8

"Regular internet service"

Regular internet service.

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5.7

"Fairly good value for money"

Fairly good value for money.

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5.6

"Comfortable"

Rooms adequately-sized and relatively comfortable but too noisy.

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5.6

"Room is all right"

Rooms and beds are adequate. Old, poorly-maintained rooms with deficient furniture and bathrooms.

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5.5

"Food is all right"

Decent food and menu.

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5.4

"Quite clean"

Room cleanliness is acceptable.

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4.3

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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4.1

"Amenities are not the best"

Hotel buildings could use some improvement.

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