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Novotel Koeln City

  • hotel stars
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Bayenstrasse 51 , 50678, Köln, Germany

Review Score

Based on 1788 reviews

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8.1

Location

8.5

403 reviews

Service

8.2

336 reviews

Breakfast

7.0

319 reviews

Cleanliness

6.7

191 reviews

Room

6.3

538 reviews

Food

5.7

104 reviews

Amenities

5.0

81 reviews

WiFi

5.0

32 reviews

Value for money

4.1

177 reviews

100% Verified Real Reviews

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8.5

"Great location"

Great location. Near city centre with great sightseeing and nearby restaurants. So-so car access and parking. Close to public transport and the train. Parking should be cheaper.

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8.2

"Fantastic service"

Service, especially restaurant service and housekeeping, is friendly and professional. Reception is all right.

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7.0

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.7

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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6.3

"Room is all right"

Great views from decent and clean enough rooms. Poorly cleaned bathrooms with complaints about the beds and furniture. Deficient A/C in poorly-maintained rooms. Shower was ok. Nice TV. Acceptable minibar.

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5.7

"Food is all right"

Decent food and menu. Good side dishes. Pricey food but great desserts. Pork dishes are adequate.

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5.0

"Ordinary amenities"

Conventional kids facilities. Grounds are reasonable, but hotel buildings need work. New facilities with a great entrance area. Elevator in need of updating.

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5.0

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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4.1

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining.

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8.3

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception.

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8.3

"Great location"

Good location, close to public transport. Near to downtown with good options for sightseeing. Decent, but pricey, parking.

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7.3

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.4

"Room is all right"

Rooms are somewhat clean but have fantastic views. Rooms not well-kept, with poor beds and furniture. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem.

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5.8

"Comfortable"

Reasonably comfortable rooms, and okay bathroom size. Acceptably quiet with subpar beds.

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5.7

"Food is all right"

Decent food and menu.

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5.2

"Ordinary amenities"

Hotel buildings are substandard but amenities are OK. Elevator in need of updating. Pleasant entrance area.

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4.9

"WiFi system needs upgrading"

Wifi quality could be improved.

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4.5

"Value for money could be better"

Value for money could be better. High priced breakfast.

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8.6

"Great location"

Near city centre in a great location. Decent, but pricey, parking.

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8.4

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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6.9

"Breakfast is average"

Breakfast is decent but expensive.

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6.4

"Quite clean"

Room cleanliness is acceptable.

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6.0

"Room is all right"

Okay bathrooms and beds in decently clean rooms. Generally OK rooms, but poorly maintained and furnished.

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5.9

"Food is all right"

Food is all right.

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5.0

"Ordinary amenities"

Hotel buildings could use some improvement. Pleasant entrance area.

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3.7

"Value for money could be better"

Value for money could be better. High priced breakfast.

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8.6

"Great location"

Great, central location, and okay parking.

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8.3

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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6.9

"Breakfast is average"

Breakfast is average.

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6.5

"Room is all right"

Okay beds, and room cleanliness and condition are acceptable. Medium sized bathroom. Big but poorly maintained rooms. Shower can be a problem.

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6.4

"Quite clean"

Room cleanliness is acceptable.

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5.9

"Food is all right"

Food is all right.

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5.3

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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5.0

"Ordinary amenities"

Hotel buildings are substandard but amenities are OK.

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4.0

"Value for money could be better"

Value for money could be better.

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8.7

"Great location"

Great location.

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7.6

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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6.9

"Breakfast is average"

Breakfast is average.

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6.5

"Decent vibe"

Decent vibe. Relatively modern hotel.

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6.1

"Quite clean"

Room cleanliness is acceptable.

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5.6

"Comfortable"

Decent noise level, comfort, and room size, with subpar beds.

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5.3

"Room is all right"

Relatively new and tidy rooms of average size. Poorly-maintained rooms, badly rated bathrooms and beds.

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5.3

"Food is all right"

Food is all right.

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4.7

"Amenities are not the best"

Amenities are not the best.

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4.1

"Value for money could be better"

Value for money could be better.

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