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16 The Esplanade , 3182, Melbourne, Australia

Review Score

Based on 4902 reviews

heart

7.9

Location

9.4

1032 reviews

Service

8.8

1784 reviews

Breakfast

6.8

444 reviews

Room

6.4

2052 reviews

Value for money

5.8

353 reviews

Comfort

5.2

757 reviews

WiFi

4.7

69 reviews

Vibe

4.5

414 reviews

Amenities

3.6

404 reviews

100% Verified Real Reviews

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9.4

"Great location"

Good location, close to public transport. Great shopping at the nearby city centre, and close to the beach. Excellent sightseeing, restaurants and bars nearby. Parking should be cheaper. Good accessibility by car.

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8.8

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Old, neglected rooms with uncomfortable beds, yet lovely views. Smooth booking process. Recreation staff is nice.

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6.8

"Breakfast is average"

Decent and moderately priced breakfast.

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6.4

"Room is all right"

Views are good, menus are average, and rooms are acceptably clean. Small rooms and poorly cleaned bathrooms. Old, cramped rooms with poor minibars. Poorly-maintained rooms with subpar kitchenettes. Below average furnishing, balconies, and A/C. Shower can be a problem.

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5.8

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices. Internet is affordable. Normally priced food. Affordable beverage prices.

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5.2

"Comfortable"

Beds are decent and generally comfortable. Small rooms and bathrooms, with insufficient A/C and too much noise.

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4.7

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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4.5

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel is relatively stylish. Entrance area is not particularly attractive. Hotel is fairly plain. Good choice for a city trip. Nice boutique hotel.

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3.6

"Amenities are not the best"

Old facilities and poor entrance area, but okay hotel grounds. Elevator in need of updating. Architecture not so nice. Adequate meeting & event facilities.

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9.5

"Great location"

Great location. Decent, but pricey, parking. Great nearby restaurants, bars, and shopping right by beach.

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9.0

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Room service is average. Average restaurant service.

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6.1

"Room is all right"

Views are good, menus are average, and rooms are acceptably clean. Small rooms and poorly cleaned bathrooms. Rooms lacking maintenance with poor furniture and kitchenettes. Old, cramped rooms with poor minibars. Shower can be a problem.

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6.0

"Breakfast is average"

Breakfast is average.

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5.8

"Fairly good value for money"

Fairly good value for money.

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5.4

"Comfortable"

Beds are decent and generally comfortable. Complaints about size and noisiness in rooms and bathrooms.

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3.8

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Hotel is relatively stylish. Entrance area is not particularly attractive.

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3.3

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating. Architecture not so nice.

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3.0

"Complaints about WiFi"

Complaints about WiFi.

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9.6

"Great location"

Good location, close to public transport. Close to the beach, restaurants, and bars. Average parking.

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9.1

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Room service is average. Average restaurant service.

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7.5

"Great room"

Lovely rooms with pleasant views. Room relatively large and clean and beds are alright but lacking maintenance. Outdated room with poor bathrooms and substandard furniture. Shower can be a problem.

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7.5

"Tasty breakfast"

Tasty breakfast.

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6.5

"Food is all right"

Poor menus and okay food.

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6.3

"Fairly good value for money"

Fairly good value for money.

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3.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.5

"Great location"

Excellent location near the beach with acceptable parking.

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8.9

"Fantastic service"

Efficient, friendly service with a nice reception.

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6.6

"Breakfast is average"

Breakfast is average.

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6.2

"Standard bar"

Standard bar.

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6.0

"Room is all right"

Great views, with average beds, relatively well-sized and tidy enough. Old rooms with lacking maintenance, furnishings, and bathroom cleanliness. Shower can be a problem.

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6.0

"Food is all right"

Bad overall dining experience with a bad menu.

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5.7

"Fairly good value for money"

Fairly good value for money.

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5.3

"Comfortable"

Rooms adequately-sized and relatively comfortable but too noisy.

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3.7

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel is relatively stylish. Entrance area is not particularly attractive.

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3.6

"Amenities are not the best"

Older facilities and unpleasant entrance area. Architecture not so nice.

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2.6

"Complaints about WiFi"

Wifi quality could be improved.

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9.5

"Beautiful beach"

Beautiful beach.

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9.2

"Great location"

Great location.

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8.7

"Fantastic service"

Efficient, friendly service with a nice reception.

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6.6

"Room is all right"

Rooms and beds are adequate. Views are great but rooms are poorly-maintained and bathroom is substandard. Shower can be a problem.

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6.0

"Fairly good value for money"

Fairly good value for money. Internet is affordable.

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5.3

"Comfortable"

Rooms adequately-sized and relatively comfortable but too noisy.

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4.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.9

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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3.5

"Complaints about WiFi"

WiFi isn't great although it's reasonably priced.

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