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16 The Esplanade , 3182, Melbourne, Australia

Review Score

Based on 4712 reviews

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7.9

Location

9.3

975 reviews

Service

8.7

1776 reviews

Breakfast

6.9

441 reviews

Room

5.7

2004 reviews

Value for money

5.4

341 reviews

Comfort

5.1

707 reviews

Vibe

3.9

387 reviews

Wellness Area

3.8

52 reviews

WiFi

3.8

74 reviews

Amenities

3.3

388 reviews

100% Verified Real Reviews

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9.3

"Great location"

Good location, close to public transport. Great shopping at the nearby city centre, and close to the beach. Excellent sightseeing, restaurants and bars nearby. Parking should be cheaper. Good accessibility by car.

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8.7

"Fantastic service"

Professional and friendly service and restaurant service. Great service at reception, bar, and housekeeping. Booking process is sufficient. Recreation staff is nice.

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6.9

"Breakfast is average"

Decent and moderately priced breakfast.

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5.7

"Room is all right"

Views are good, menus are average, and rooms are acceptably clean. Small rooms and poorly cleaned bathrooms. Old, cramped rooms with poor minibars. Poorly-maintained rooms with bad TV's and kitchenettes. Below average furnishing, balconies, and A/C. Shower can be a problem.

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5.4

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices. Internet is affordable. Normally priced food. Standard beverage prices.

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5.1

"Comfortable"

Beds are decent and generally comfortable. Small rooms and bathrooms, with insufficient A/C and too much noise.

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3.9

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel is relatively stylish. Entrance area is not particularly attractive. Hotel is relatively luxurious. Good choice for a city trip. Nice boutique hotel.

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3.8

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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3.8

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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3.3

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice. Adequate meeting & event facilities.

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9.2

"Great location"

Great location. Decent, but pricey, parking. Great nearby restaurants, bars, and shopping right by beach.

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8.6

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Average restaurant service. Room service could have been improved.

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6.4

"Breakfast is average"

Breakfast is average.

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5.8

"Standard bar"

Standard bar.

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5.6

"Comfortable"

Beds are decent and generally comfortable. Complaints about size and noisiness in rooms and bathrooms.

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5.5

"Fairly good value for money"

Fairly good value for money.

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5.5

"Room is all right"

Views are good, menus are average, and rooms are acceptably clean. Small rooms and poorly cleaned bathrooms. Rooms lacking maintenance with poor furniture and kitchenettes. Old, cramped rooms with poor minibars. Shower can be a problem.

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4.0

"Complaints about WiFi"

Wifi quality could be improved.

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3.3

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel is relatively stylish. Entrance area is not particularly attractive.

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3.0

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating. Architecture not so nice.

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9.4

"Great location"

Great location.

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8.8

"Fantastic service"

Efficient, friendly service with a nice reception.

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6.2

"Breakfast is average"

Breakfast is average.

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5.7

"Standard bar"

Standard bar.

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5.5

"Food is all right"

Bad overall dining experience with a bad menu.

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5.4

"Room is all right"

Small, decently clean rooms with okay beds and less well cleaned bathrooms. Older, poorly maintained rooms with poorly rated furniture, although views are nice.

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5.2

"Fairly good value for money"

Fairly good value for money.

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5.2

"Comfortable"

Small rooms, but moderately comfortable with alright beds.

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3.8

"Amenities are not the best"

Hotel buildings could use some improvement. Architecture not so nice.

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3.7

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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3.5

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel could be more stylish.

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9.2

"Great location"

Good location, close to public transport. Close to the beach, restaurants, and bars.

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8.8

"Fantastic service"

Reception and restaurant service are professional and friendly.

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7.7

"Tasty breakfast"

Tasty breakfast.

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6.5

"Room is all right"

Excellent views from decently sized rooms with okay beds. Inadequately cleaned and maintained rooms and bathrooms. Shower can be a problem.

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6.2

"Food is all right"

Poor menus and okay food.

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5.8

"Fairly good value for money"

Fairly good value for money.

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4.8

"Could use a good cleaning"

Rooms could be cleaner.

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4.6

"Pool should be renewed"

Pool should be renewed.

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4.0

"Complaints about WiFi"

Complaints about WiFi.

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3.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.1

"Great location"

Great location.

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7.8

"Fantastic service"

Friendly service and great reception.

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5.7

"Room is all right"

Views are good, menus are average, and rooms are acceptably clean. Small rooms with below average bathrooms and poor maintenance. Shower can be a problem.

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5.4

"Fairly good value for money"

Fairly good value for money. Internet is affordable.

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5.0

"Comfortable"

Beds are decent and generally comfortable. Small rooms with some noise issues.

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4.2

"Complaints about WiFi"

WiFi isn't great although it's reasonably priced.

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3.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.4

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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